HCM 390 - Final Exam Question and
answers already passed 2025/2026
Human resources - correct answer ✔- function, denoting a subunit within a larger organization
- started as employment office
- our concept of HR started in 1964 with the Civil Rights Act
federal and state wage and hour laws - correct answer ✔- fair labor standards act
- establishes minimum wage, overtime pay, record keeping, and youth employment status
labor unions - correct answer ✔
equal employment opportunity - correct answer ✔- agency that was developed to investigate
employee complaints
-organizations began documentation to cover their ass
personnel department - correct answer ✔- department responsible for recruitment and welfare of staff
or employees
employment office - correct answer ✔- became a full-time position as work increased
- clerks from many areas brought in to work in one place
- supervisor appointed to oversee activities of clerks
- this led to consistency in hiring practices
outsourcing - correct answer ✔- A decision by a corporation to turn over much of the responsibility for
production to independent suppliers
,- only if it saves money or help with confidentiality
statutory benefits - correct answer ✔- required by law
- ex: workers comp, unemployment insurance, and maybe (paid) sick days
Wagner act - correct answer ✔- same things as National labor relations act
- compelled management to negotiate with unions
government-mandates benefits - correct answer ✔- workers compensation
- unemployment compensation
- family medical leave
- COBRA
- social security
fringe benefits - correct answer ✔- created to entice workers to stay with their employers
- worker compensation and retirement programs were created
- size of payroll grew
the clerical model - correct answer ✔- most common stereotype of HR
- file papers, keep records, track stats and dates, and administer employee benefits
- HR rarely called upon aside from these basics
employee assistance programs - correct answer ✔- program that assists employees with personal
problems and/or work-related problems that may impact their job performance, health, mental, and
emotional well-being
- confidential
, reengineering - correct answer ✔- fundamental rethinking and radical redesign of business processes
to achieve dramatic improvements in critical measures of performance, such as cost, quality, service,
and speed
- optimization and continued development/improvement
technological changes - correct answer ✔- Improvements in a firm's ability to produce due to improved
processes, methods and machines.
professional employer organization - correct answer ✔- assumes all HR functions of a client company
by hiring all of its employees and leasing them back to the company
employee conduct - correct answer ✔- code of how employee can and cannot act during work hours
and possibly extends to off-hours for specific things
compensation - correct answer ✔- workers insurance covers employees who get sick or injured on the
job
- disability benefits
- missed wage replacement
- death benefits
line and staff activities - correct answer ✔- line managers are first line of access to employees
- first line managers must be honest to have less frustrated employees
human resources director - correct answer ✔- responsible for making executive HR decisions about
policies, practices, and strategies
role of human resources p 68 - correct answer ✔- employee acquisition
answers already passed 2025/2026
Human resources - correct answer ✔- function, denoting a subunit within a larger organization
- started as employment office
- our concept of HR started in 1964 with the Civil Rights Act
federal and state wage and hour laws - correct answer ✔- fair labor standards act
- establishes minimum wage, overtime pay, record keeping, and youth employment status
labor unions - correct answer ✔
equal employment opportunity - correct answer ✔- agency that was developed to investigate
employee complaints
-organizations began documentation to cover their ass
personnel department - correct answer ✔- department responsible for recruitment and welfare of staff
or employees
employment office - correct answer ✔- became a full-time position as work increased
- clerks from many areas brought in to work in one place
- supervisor appointed to oversee activities of clerks
- this led to consistency in hiring practices
outsourcing - correct answer ✔- A decision by a corporation to turn over much of the responsibility for
production to independent suppliers
,- only if it saves money or help with confidentiality
statutory benefits - correct answer ✔- required by law
- ex: workers comp, unemployment insurance, and maybe (paid) sick days
Wagner act - correct answer ✔- same things as National labor relations act
- compelled management to negotiate with unions
government-mandates benefits - correct answer ✔- workers compensation
- unemployment compensation
- family medical leave
- COBRA
- social security
fringe benefits - correct answer ✔- created to entice workers to stay with their employers
- worker compensation and retirement programs were created
- size of payroll grew
the clerical model - correct answer ✔- most common stereotype of HR
- file papers, keep records, track stats and dates, and administer employee benefits
- HR rarely called upon aside from these basics
employee assistance programs - correct answer ✔- program that assists employees with personal
problems and/or work-related problems that may impact their job performance, health, mental, and
emotional well-being
- confidential
, reengineering - correct answer ✔- fundamental rethinking and radical redesign of business processes
to achieve dramatic improvements in critical measures of performance, such as cost, quality, service,
and speed
- optimization and continued development/improvement
technological changes - correct answer ✔- Improvements in a firm's ability to produce due to improved
processes, methods and machines.
professional employer organization - correct answer ✔- assumes all HR functions of a client company
by hiring all of its employees and leasing them back to the company
employee conduct - correct answer ✔- code of how employee can and cannot act during work hours
and possibly extends to off-hours for specific things
compensation - correct answer ✔- workers insurance covers employees who get sick or injured on the
job
- disability benefits
- missed wage replacement
- death benefits
line and staff activities - correct answer ✔- line managers are first line of access to employees
- first line managers must be honest to have less frustrated employees
human resources director - correct answer ✔- responsible for making executive HR decisions about
policies, practices, and strategies
role of human resources p 68 - correct answer ✔- employee acquisition
