IHOP SOP Test QuestionsLATEST 2025- 2026
ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS)
|ALREADY GRADED A+
When food is about to be delivered to a table, plates
shouldloaded
accordingto what?- CORRECT ANSWER Seat position
What are the 3 appropriate responses when an Expeditor
requestsa
foodrunner?- CORRECT ANSWER 1) Got it
2) First round
3) Guestrequest
How soonaftera table'sorderhas beentakenshouldtheir requested
condiments be delivered and drink needschecked
be on?-
CORRECT ANSWER 3 to 5 minutes
What shoulda serverdo immediatelyaftertaking a table'sorder and
walking away?- CORRECT ANSWER Input
the order into the POS
A foodrunnershouldneverdo this whilecarrying multiplesplates to
a guest's table?
- CORRECT ANSWER Balance plates against their
body
,What shouldan expediterimmediatelydo whencold foodis placed
in the pass bar?- CORRECT ANSWER Remove it so it does not get
warmed by the heat lamps
What are the 2 primary tasks of the Expeditor Role?
- CORRECT
ANSWER 1) Verifying theaccuracyof an
order
2) Adding garnish
It is importantto do this beforetaking ordersfrom multipletables
during the same time period: - CORRECT ANSWER Enter one
order into the POS before taking another table's order
What is "Orderto Delivery"time?- CORRECT ANSWER The time
it takes from when the guest orders, to when
their food is delivered
to the table.
What is thestandard"Order-to-DeliveryTime" for dinner?-
CORRECT ANSWER 16 minutes
What is thestandard"Order-to-DeliveryTime" for lunch? -
CORRECT ANSWER 12 minutes
What is thestandard"Order-to-Deliver Time" for
breakfast?- CORRECT ANSWER 11 minutes
What is the term for enhancing a guests mealsuggesting
by items
thattheymay not havethoughtaboutwhen ordering?-
CORRECT ANSWER Suggestive
, Selling
ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS)
|ALREADY GRADED A+
When food is about to be delivered to a table, plates
shouldloaded
accordingto what?- CORRECT ANSWER Seat position
What are the 3 appropriate responses when an Expeditor
requestsa
foodrunner?- CORRECT ANSWER 1) Got it
2) First round
3) Guestrequest
How soonaftera table'sorderhas beentakenshouldtheir requested
condiments be delivered and drink needschecked
be on?-
CORRECT ANSWER 3 to 5 minutes
What shoulda serverdo immediatelyaftertaking a table'sorder and
walking away?- CORRECT ANSWER Input
the order into the POS
A foodrunnershouldneverdo this whilecarrying multiplesplates to
a guest's table?
- CORRECT ANSWER Balance plates against their
body
,What shouldan expediterimmediatelydo whencold foodis placed
in the pass bar?- CORRECT ANSWER Remove it so it does not get
warmed by the heat lamps
What are the 2 primary tasks of the Expeditor Role?
- CORRECT
ANSWER 1) Verifying theaccuracyof an
order
2) Adding garnish
It is importantto do this beforetaking ordersfrom multipletables
during the same time period: - CORRECT ANSWER Enter one
order into the POS before taking another table's order
What is "Orderto Delivery"time?- CORRECT ANSWER The time
it takes from when the guest orders, to when
their food is delivered
to the table.
What is thestandard"Order-to-DeliveryTime" for dinner?-
CORRECT ANSWER 16 minutes
What is thestandard"Order-to-DeliveryTime" for lunch? -
CORRECT ANSWER 12 minutes
What is thestandard"Order-to-Deliver Time" for
breakfast?- CORRECT ANSWER 11 minutes
What is the term for enhancing a guests mealsuggesting
by items
thattheymay not havethoughtaboutwhen ordering?-
CORRECT ANSWER Suggestive
, Selling
