ACMP-CCMP | STUDY NOTES.
Evaluate Change Impact and Organizational Readiness - The processes in this groupa
are designed to assess, evaluate, and anticipate an organization and its stakeholders'
readiness, ability, and capacity to undergo a transition from the current state to a future
state. the processes also include an assessment of the change and the impact the
change will have on the individual and organization. History, culture, and value systems
play key roles in these evaluations. The results provide change practitioners with
information to calibrate leader expectations and to scale and customize change
management plans and activities.
Formulate the Change Management Strategy - The processes in this group are
designed to develop the high-level approach for change management with sponsors,
change leaders, content developers, program managers, customers, and others on the
project. This approach includes governance, risks, resources, budget, and reporting.
The change strategy will incorporate, integrate, and align change management plans,
activities, tasks, and milestones into the other activities and operations of an
organization and its stakeholders at the onset of a change (timing and sequence).
Stakeholder engagement is included in this process group.
Develop the Change Management Plan - The processes in this group employ specific
change management methodologies and tools to develop detailed plans for
implementing the change management strategy. These plans include communications,
sponsorship, stakeholder engagement, learning and development, risk management,
and measurement and benefits realization. Ongoing integration with project
management is included in this process group.
Execute the Change Management Plan - The processes in this group focus on the
implementation of work/actions in the detailed change management plans. The work in
this area is required to achieve the expected benefits of the change management
implementation.
Complete the Change Management Effort - The processes in this group reinforce the
work in the change management plans, determine the effectiveness of the work monitor
progress, and transition the change initiative to the business. These processes include
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,measuring results and comparing to the expected benefits or business objectives.
These processes also include the continuous improvement activities that come from the
post-project analysis and lessons learned
Adoption - Choosing to accept and demonstrate a new way of thinking or shaving.
Adoption occurs when stakeholder behavior is consistent with the future state behavior.
Benefit - The quantitative and qualitative, measurable and non-measurable outcomes
resulting from a change.
Benefit Realization - The achievement of the expected outcomes of a change.
Change - The transition from a current state to a future state.
Current State - The condition at the time the change is initiated.
Future State - The condition at the time when the benefits have been realized.
Change Impact - How people, process, technology, and the workplace are affected
during the transition from the current state to the future state.
Change Management - The practice of applying a structured approach to transition an
organization from a current state to a future state to achieve expected benefits.
Change Risk - An event or condition that, if it occurs, may have an effect on the change
benefits.
Change Saturation - When the amount of change occurring in an organization is more
than can be effectively handled by those affected by the change.
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Competency - The organizational or individual collection of knowledge, skills, and
abilities.
Engagement - Stakeholder involvement and influence in the change process
Governance - The decision-making processes, applied by authorized individuals or
teams, for approving/rejecting, monitoring and adjusting activities of a change
management plan.
Outcome - A specific, measurable result or effect of an action or situation.
Readiness - The preparedness of an organization or its parts to accept, effectively
handle, and integrate impending change.
Resistence - A stakeholder's opposition to a change.
Resistance Management - The process of addressing stakeholders' opposition to a
change.
Sponsor - The individual or group in the organization accountable for the realization of
the benefits of a change.
Sponsorship - The process of aligning stakeholders to support and own the change.
Stakeholder - An individual affected by a change.
Sustainability - The ability to maintain the future state.
Vision - The description of the future state
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
Evaluate Change Impact and Organizational Readiness - The processes in this groupa
are designed to assess, evaluate, and anticipate an organization and its stakeholders'
readiness, ability, and capacity to undergo a transition from the current state to a future
state. the processes also include an assessment of the change and the impact the
change will have on the individual and organization. History, culture, and value systems
play key roles in these evaluations. The results provide change practitioners with
information to calibrate leader expectations and to scale and customize change
management plans and activities.
Formulate the Change Management Strategy - The processes in this group are
designed to develop the high-level approach for change management with sponsors,
change leaders, content developers, program managers, customers, and others on the
project. This approach includes governance, risks, resources, budget, and reporting.
The change strategy will incorporate, integrate, and align change management plans,
activities, tasks, and milestones into the other activities and operations of an
organization and its stakeholders at the onset of a change (timing and sequence).
Stakeholder engagement is included in this process group.
Develop the Change Management Plan - The processes in this group employ specific
change management methodologies and tools to develop detailed plans for
implementing the change management strategy. These plans include communications,
sponsorship, stakeholder engagement, learning and development, risk management,
and measurement and benefits realization. Ongoing integration with project
management is included in this process group.
Execute the Change Management Plan - The processes in this group focus on the
implementation of work/actions in the detailed change management plans. The work in
this area is required to achieve the expected benefits of the change management
implementation.
Complete the Change Management Effort - The processes in this group reinforce the
work in the change management plans, determine the effectiveness of the work monitor
progress, and transition the change initiative to the business. These processes include
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,measuring results and comparing to the expected benefits or business objectives.
These processes also include the continuous improvement activities that come from the
post-project analysis and lessons learned
Adoption - Choosing to accept and demonstrate a new way of thinking or shaving.
Adoption occurs when stakeholder behavior is consistent with the future state behavior.
Benefit - The quantitative and qualitative, measurable and non-measurable outcomes
resulting from a change.
Benefit Realization - The achievement of the expected outcomes of a change.
Change - The transition from a current state to a future state.
Current State - The condition at the time the change is initiated.
Future State - The condition at the time when the benefits have been realized.
Change Impact - How people, process, technology, and the workplace are affected
during the transition from the current state to the future state.
Change Management - The practice of applying a structured approach to transition an
organization from a current state to a future state to achieve expected benefits.
Change Risk - An event or condition that, if it occurs, may have an effect on the change
benefits.
Change Saturation - When the amount of change occurring in an organization is more
than can be effectively handled by those affected by the change.
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Competency - The organizational or individual collection of knowledge, skills, and
abilities.
Engagement - Stakeholder involvement and influence in the change process
Governance - The decision-making processes, applied by authorized individuals or
teams, for approving/rejecting, monitoring and adjusting activities of a change
management plan.
Outcome - A specific, measurable result or effect of an action or situation.
Readiness - The preparedness of an organization or its parts to accept, effectively
handle, and integrate impending change.
Resistence - A stakeholder's opposition to a change.
Resistance Management - The process of addressing stakeholders' opposition to a
change.
Sponsor - The individual or group in the organization accountable for the realization of
the benefits of a change.
Sponsorship - The process of aligning stakeholders to support and own the change.
Stakeholder - An individual affected by a change.
Sustainability - The ability to maintain the future state.
Vision - The description of the future state
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
