Operations Management: Creating Value Along the Supply Chain (9th Edition) by Roberta S. Russell & Bernard W. Taylor | Practice Quiz with Answers

PRACTICE TEST FOR #z #z


Operations Management Creating Value Along the Supply Chain 9th Edition
#z #z #z #z #z #z #z #z #z


Roberta S. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management

The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above

Difficulty: Easy
Answer: d


2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above

Difficulty: Easy
Answer: b




The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
d. The Internet

Difficulty: Easy
Answer: c

2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
c. Frederick Taylor

, d. Elton #zMayo
Difficulty:
#zEasy #zAnswer:

#zc




3. Supply #zchain #zmanagement #zemerged #zas
a. companies #zstarted #zto #zoutsource #zproduction
b. the #znumber #zof #zsuppliers #zfor #zeach #zcompany #zgrew
c. globalization #zexpanded #zthe #zreach #zof #zsuppliers #zand #zcustomers
d. all #zof #zthe #zabove
Difficulty:
#zEasy #zAnswer:

#zd




4. The #zquality #zrevolution #zwas #zbrought #zto #zus #zby
a. Germany
b. Japan
c. China
d. Mexico

Difficulty:
#zEasy #zAnswer:

#zb




Globalization
1. Globalization #zhas #zgrown #zrapidly #zdue #zto
a. World #ztrade #zagreements
b. The #zInternet
c. Outsourcing
d. All #zof #zthe #zabove

Difficulty:
#zEasy #zAnswer:

#zd




2. Which #zof #zthe #zfollowing #zcountries #zhas #zthe #zhighest #zhourly #zwage #zrate?
a. Norway
b. U.S.
c. Germany
d. South #zKorea

Difficulty:

, Moderate #zAnswer:
#z

a
#z




3. Companies #zgo #zglobal #zto
a. take #zadvan gain #zaccess #zto #zinternational #zmarkets
b. build #zreliable #zsources #zof #zsupply
c. all #zof #zthe #zabove

Difficulty:
#zEasy #zAnswer:

#zd




4. Which #zof #zthe #zfollowing #zcountries #zhas #zthe #zhighest #ztrade #zin #zgoods #zas #za #zpercent #zof #zGDP?
a. U.S.
b. Germany
c. Japan
d. China

Difficulty:
#zmoderate #zAnswer:

#zb




Productivity #zand #zCompetitiveness
1. The #zmost #zcommon #zmeasure #zof #zproductivity #zis
a. Labor #zproductivity
b. Multifactor #zproductivity
c. Material #zproductivity
d. Technological #zproductivity
Difficulty:
#zEasy #zAnswer:

#za




2. Productivity #zis #zdefined #zas
a. output #zover #zinput
b. input #zover #zoutput
c. process #zyield
d. exports #zminus #zimports


Difficulty:
#zEasy #zAnswer:

#za

e. tage #zof #zfavorable #zcosts

, Strategy #zand #zOperations

1. A #zcompany's #z is #zwhat #zthey #zdo #zbetter #zthan #zanyone #zelse.
a. primary #ztask
b. core #zcompetence
c. order #zqualifier
Difficulty:
#zEasy #zAnswer:

#zb




2. The #zbalanced #zscorecard #zkeeps #zstrategy #zon #ztrack #zby #zmeasuring
a. Finance, #zmarketing, #zoperations, #zand #zhuman #zresources
b. Finance, #zcustomers, #zprocesses, #zand #zlearning #zand #zgrowing
c. Shareholder #zvalue, #zcustomer #zsatisfaction, #zproduction #zefficiency, #zand #zworker #zsatisfaction
d. Inputs #zand #zoutputs #zto #zeach #zcritical #zprocess

Difficulty:
#zModerate #zAnswer:

#zb




3. converts #zstrategy #zinto #zmeasurable #zobjectives #zdown #zthrough #zthe #zorganization.
a. Strategic #zpositioning
b. Policy #zdeployment
c. Production #z planning
d. Vertical #zintegration
Difficulty:
#zeasy #zAnswer:

#zb




4. The #zlast #zfactor #zconsidered #zin #za #zpurchasing #zdecision #zis #zthe
a. order #zqualifier
b. order #zwinner
c. quality #zfactor
d. core #zcompetency

Difficulty:
#zEasy #zAnswer:

#zb

e. positioning #zstrategy