Emergency Medical Dispatch (EMD) and
Answers
Question 1
Misconception
Correct Answer
Callers are too upset to provide accurate and useful responses to the EMD
Question 2
EMD
Correct Answer
determine the nature and severity of the medical incident type
Question 3
Compassion
Correct Answer
___ for others and the desire to help then are two of the most important
characteristics of a good EMD
Question 4
A successful EMD effectively
Correct Answer
___ handles the emotional stress involved on caller/patient crisis situations and
clearly guides callers in these situations
Page 1 of 23
,Question 5
EMD
Correct Answer
___ gather(s) information from callers, prioritizes that information and consolidates
that information in a useful format.
Question 6
EMD
Correct Answer
___ ensure the safety of the patient, bystanders and responders.
Question 7
EMD
Correct Answer
___ instruction to callers that will help them prepare for the arrival of responders,
based on the instructions of the EMDPRS
Question 8
Call Receiving
Correct Answer
___ : In this phase an EMD takes an incoming xall and goes through and "all-caller
interrogation" sequence.
Question 9
Location?
Correct Answer
Location of Patient
Page 2 of 23
, Question 10
What?
Correct Answer
Nature of emergency
Question 11
How?
Correct Answer
How it occured
Question 12
Who?
Correct Answer
To whom it occurred
Question 13
When?
Correct Answer
When did it occur
Question 14
Dispatch
Correct Answer
___ : The EMD turns to the proper protocol. This protocol provides the proper
response mode. Response mode are pre-determined by local medicL authorities for
the most effective response to the call type.
Page 3 of 23
Answers
Question 1
Misconception
Correct Answer
Callers are too upset to provide accurate and useful responses to the EMD
Question 2
EMD
Correct Answer
determine the nature and severity of the medical incident type
Question 3
Compassion
Correct Answer
___ for others and the desire to help then are two of the most important
characteristics of a good EMD
Question 4
A successful EMD effectively
Correct Answer
___ handles the emotional stress involved on caller/patient crisis situations and
clearly guides callers in these situations
Page 1 of 23
,Question 5
EMD
Correct Answer
___ gather(s) information from callers, prioritizes that information and consolidates
that information in a useful format.
Question 6
EMD
Correct Answer
___ ensure the safety of the patient, bystanders and responders.
Question 7
EMD
Correct Answer
___ instruction to callers that will help them prepare for the arrival of responders,
based on the instructions of the EMDPRS
Question 8
Call Receiving
Correct Answer
___ : In this phase an EMD takes an incoming xall and goes through and "all-caller
interrogation" sequence.
Question 9
Location?
Correct Answer
Location of Patient
Page 2 of 23
, Question 10
What?
Correct Answer
Nature of emergency
Question 11
How?
Correct Answer
How it occured
Question 12
Who?
Correct Answer
To whom it occurred
Question 13
When?
Correct Answer
When did it occur
Question 14
Dispatch
Correct Answer
___ : The EMD turns to the proper protocol. This protocol provides the proper
response mode. Response mode are pre-determined by local medicL authorities for
the most effective response to the call type.
Page 3 of 23