TQM Yellow Belt CERT Exam Rated A+ Verified
Study online at https://quizlet.com/_i4zj8y
1. Six Sigma Methodology is driven by a ________methodology?: Conformance-to-spec-
ifications
2. In the DMAIC process___ activity focuses on identifying and understanding
the market need or opportunity.: Define
3. With respect to the QC tools a ___ is a picture of a process that shows the
sequence of steps performed.: Process Flowchart
4. The ___ phase of DMAIC addresses project management issues that answers
questions about what will need to be done, by whom, and when.: Define
5. With respect to the several types of individuals in six sigma projects ___ work
across the organization to develop and coach teams, conduct training, and lead
change, but are typically not members of six sigma project teams.: Master Black Belts
6. First proposed by Walter Shewhart in 1924, are the backbone statistical
process control.: Control Charts
7. The ___ phase of DMAic focuses on why defects, erros, or excessive variation
occur.: Analyze
8. Which statement below is TRUE about control chart patterns?: 14 points alternating
up or down
9. Which of these does a project champion typically not do?: Provides technical Six Sigma
expertise
10. With respect to the several types of individuals in six sigma projects ___typi-
cally own the process that the project is focused on improving.: Champions
11. Which of the following might be the result of insufficient planning for data
collection ?: All of the above
12. What is a process?: Any repetitive action in a business environment
13. which of the following is NOT an objective of the analyze Phase?: To implement
the best solution for the process
14. which of the following must be true before moving to the control phase?: All
the above
15. The charting of a data set in which most of the data points concentrated
around the average ( mean) this forming a bell shaped curve: Normal Distribution
1/5
, TQM Yellow Belt CERT Exam Rated A+ Verified
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16. During the Anaylze phase our team uses a ___ to brainstorm concerning
all the potential things that could impact the output of the process we are
investigating .: Fish-bone Diagram
17. In your project review effort (hrs.x) and defect and rate (no. of defcts per our.
Y) show a negative correlation . it Means :: As defect rate increases, review effort Hrs decreases
18. The fishbone diagram is used for which of the following ?: To categorizes input
variables that may be important
19. Which of the following represents the most important reason to understand
the voice of the customer?: To determine customer requirements and specifications
20. In which stage if the six sigma DMAIC process is a charter established: Define
21. which of the following tools helps us to understand the spread and shape of
a distribution of a process data?: Histogram
22. In the measure phase which of the following is one of the things you should
do ?: Determine the base line performance of the process
23. which of the following represents a very important element if the project
charter?: The business case statement
24. In a process FMEA, one must first: All the above
25. Which of the following choices best represents the purpose of the process
map?: Identify waste and prioritize projects
Prioritize solutions
26. Which of the following is a typical activity undertaken in the analyze phase
of a project ?: Create SIPOC
27. Which of the following is NOT a typical category for the fish bone chart: System
28. The most important use of the 5- why routine is to :: Find the root cause of the problem
29. Which part of the project charter defines the boundaries of the project?: The
project scope
30. A correlation anayalsi is used to provide a numeric value for which of the
following types of relationships between two variables?: Linear
31. which of the following tools is used to translate broad requirements into
specific requirements ?: A critical to quality (CTQ) TREE
32. When we asses the voice of the customer we are attempting to determine
the gaps in our processes between what is and ___.: "What should be"
2/5
Study online at https://quizlet.com/_i4zj8y
1. Six Sigma Methodology is driven by a ________methodology?: Conformance-to-spec-
ifications
2. In the DMAIC process___ activity focuses on identifying and understanding
the market need or opportunity.: Define
3. With respect to the QC tools a ___ is a picture of a process that shows the
sequence of steps performed.: Process Flowchart
4. The ___ phase of DMAIC addresses project management issues that answers
questions about what will need to be done, by whom, and when.: Define
5. With respect to the several types of individuals in six sigma projects ___ work
across the organization to develop and coach teams, conduct training, and lead
change, but are typically not members of six sigma project teams.: Master Black Belts
6. First proposed by Walter Shewhart in 1924, are the backbone statistical
process control.: Control Charts
7. The ___ phase of DMAic focuses on why defects, erros, or excessive variation
occur.: Analyze
8. Which statement below is TRUE about control chart patterns?: 14 points alternating
up or down
9. Which of these does a project champion typically not do?: Provides technical Six Sigma
expertise
10. With respect to the several types of individuals in six sigma projects ___typi-
cally own the process that the project is focused on improving.: Champions
11. Which of the following might be the result of insufficient planning for data
collection ?: All of the above
12. What is a process?: Any repetitive action in a business environment
13. which of the following is NOT an objective of the analyze Phase?: To implement
the best solution for the process
14. which of the following must be true before moving to the control phase?: All
the above
15. The charting of a data set in which most of the data points concentrated
around the average ( mean) this forming a bell shaped curve: Normal Distribution
1/5
, TQM Yellow Belt CERT Exam Rated A+ Verified
Study online at https://quizlet.com/_i4zj8y
16. During the Anaylze phase our team uses a ___ to brainstorm concerning
all the potential things that could impact the output of the process we are
investigating .: Fish-bone Diagram
17. In your project review effort (hrs.x) and defect and rate (no. of defcts per our.
Y) show a negative correlation . it Means :: As defect rate increases, review effort Hrs decreases
18. The fishbone diagram is used for which of the following ?: To categorizes input
variables that may be important
19. Which of the following represents the most important reason to understand
the voice of the customer?: To determine customer requirements and specifications
20. In which stage if the six sigma DMAIC process is a charter established: Define
21. which of the following tools helps us to understand the spread and shape of
a distribution of a process data?: Histogram
22. In the measure phase which of the following is one of the things you should
do ?: Determine the base line performance of the process
23. which of the following represents a very important element if the project
charter?: The business case statement
24. In a process FMEA, one must first: All the above
25. Which of the following choices best represents the purpose of the process
map?: Identify waste and prioritize projects
Prioritize solutions
26. Which of the following is a typical activity undertaken in the analyze phase
of a project ?: Create SIPOC
27. Which of the following is NOT a typical category for the fish bone chart: System
28. The most important use of the 5- why routine is to :: Find the root cause of the problem
29. Which part of the project charter defines the boundaries of the project?: The
project scope
30. A correlation anayalsi is used to provide a numeric value for which of the
following types of relationships between two variables?: Linear
31. which of the following tools is used to translate broad requirements into
specific requirements ?: A critical to quality (CTQ) TREE
32. When we asses the voice of the customer we are attempting to determine
the gaps in our processes between what is and ___.: "What should be"
2/5
