Admin 201 – Questions With A+ Solutions
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Terms in this set (133)
What type of Assignment Rules, Workflow Rules, Validation Rules
customization can be
done on Activities (tasks
and events)? (Choose 3)
Which functionality is Schedule a recurring report, Include attachments
available when using the
data export service?
(Choose 2)
Universal Containers set Opportunities owned by the user running the report
the organization-wide- and the users below them in the role hierarchy
default setting for
opportunities to private.
Which records will an
opportunity pipeline
report return?
Ability to create solution category custom reports
Which two functionalities
to find uncategorized solutions
are available when
AND
solution categories are
Ability to control the visibility of specific solutions in
enabled?
the customer and self service portals
Which feature license can Service Cloud User AND Knowledge User
be assigned to a user
record in Salesforce?
(Choose 2)
,What can be transferred Open cases, Open activities, Closed cases
from one user to another
user during a mass
transfer of account
records? (Choose 3)
Which statement about Community experts are designated by an icon
Community experts is AND
true? (Choose 2) Community experts can be designated for
a) Community experts Salesforce Ideas or Answers
can delete inappropriate
community content.
b) Community experts
are designated by an
icon.
c) Community Experts
can manage Salesforce
Ideas Categories.
d) Community Experts
can be designated for
Salesforce Ideas or
Answers.
,What should a system Fields used in workflow and assignment rules
administrator consider cannot be deleted
when deleting a custom Field values should be archived before a field is
field? (Choose 3) deleted
a. Field used in workflow Deleted fields and values can be restored from the
and assignment rules recycle bin within 15 days
cannot be deleted.
b. Fields must be
removed from page
layouts after being
deleted.
c. Field values should be
archived before a field is
deleted.
d. Existing field values
must be transferred to a
new custom field.
e. Deleted fields and
values can be restored
from the recycle bin
within 15 days.
A marketing user need to Select the Marketing User checkbox in the user
create a new campaign, record
but the New button is
NOT visible from the
campaign homepage.
The system administrator
has verified that the user
has the "Create" profile
permission for the
campaign object. How
should the system
administrator resolve the
issue?
, Which statement about 1) The opportunity amount is the sum of the related
the relationship between products
opportunities and 2) All products added to an opportunity must come
products is true? come from a single Price Book
1) The opportunity 3) The opportunity amount cannot be edited when
amount is the sum of the products are related to the opportunity
related products
2) Deleting a product
from an opportunity
deletes all quotes related
to the opportunity
3) All products added to
an opportunity must
come come from a single
Price Book
4) Default schedules are
not automatically created
when a product is added
to an opportunity
5) The opportunity
amount cannot be edited
when products are
related to the
opportunity
A system administrator at Assign the feedback page layout to the appropriate
Universal Containers user profiles
created a custom object
to capture customer
feedback. How can the
administrator ensure that
users have access to this
new object?
What two items appears Contacts not assigned to an account AND Emails
in a user's My Unresolved not associated to a record
Items after
synchronization using
Salesforce for Outlook?
Save
Terms in this set (133)
What type of Assignment Rules, Workflow Rules, Validation Rules
customization can be
done on Activities (tasks
and events)? (Choose 3)
Which functionality is Schedule a recurring report, Include attachments
available when using the
data export service?
(Choose 2)
Universal Containers set Opportunities owned by the user running the report
the organization-wide- and the users below them in the role hierarchy
default setting for
opportunities to private.
Which records will an
opportunity pipeline
report return?
Ability to create solution category custom reports
Which two functionalities
to find uncategorized solutions
are available when
AND
solution categories are
Ability to control the visibility of specific solutions in
enabled?
the customer and self service portals
Which feature license can Service Cloud User AND Knowledge User
be assigned to a user
record in Salesforce?
(Choose 2)
,What can be transferred Open cases, Open activities, Closed cases
from one user to another
user during a mass
transfer of account
records? (Choose 3)
Which statement about Community experts are designated by an icon
Community experts is AND
true? (Choose 2) Community experts can be designated for
a) Community experts Salesforce Ideas or Answers
can delete inappropriate
community content.
b) Community experts
are designated by an
icon.
c) Community Experts
can manage Salesforce
Ideas Categories.
d) Community Experts
can be designated for
Salesforce Ideas or
Answers.
,What should a system Fields used in workflow and assignment rules
administrator consider cannot be deleted
when deleting a custom Field values should be archived before a field is
field? (Choose 3) deleted
a. Field used in workflow Deleted fields and values can be restored from the
and assignment rules recycle bin within 15 days
cannot be deleted.
b. Fields must be
removed from page
layouts after being
deleted.
c. Field values should be
archived before a field is
deleted.
d. Existing field values
must be transferred to a
new custom field.
e. Deleted fields and
values can be restored
from the recycle bin
within 15 days.
A marketing user need to Select the Marketing User checkbox in the user
create a new campaign, record
but the New button is
NOT visible from the
campaign homepage.
The system administrator
has verified that the user
has the "Create" profile
permission for the
campaign object. How
should the system
administrator resolve the
issue?
, Which statement about 1) The opportunity amount is the sum of the related
the relationship between products
opportunities and 2) All products added to an opportunity must come
products is true? come from a single Price Book
1) The opportunity 3) The opportunity amount cannot be edited when
amount is the sum of the products are related to the opportunity
related products
2) Deleting a product
from an opportunity
deletes all quotes related
to the opportunity
3) All products added to
an opportunity must
come come from a single
Price Book
4) Default schedules are
not automatically created
when a product is added
to an opportunity
5) The opportunity
amount cannot be edited
when products are
related to the
opportunity
A system administrator at Assign the feedback page layout to the appropriate
Universal Containers user profiles
created a custom object
to capture customer
feedback. How can the
administrator ensure that
users have access to this
new object?
What two items appears Contacts not assigned to an account AND Emails
in a user's My Unresolved not associated to a record
Items after
synchronization using
Salesforce for Outlook?
