MQM 227 Exam Questions and Answers 100% Correct
"Gemba" refers to data collection using the company's information
system. - ✔✔False
"Lean Operations" refers to the task of reducing the defect rates in a
firm's products or services. - ✔✔False
A _____ operation uses a process layout, while a ______ operation
uses a product layout. - ✔✔Batch, line
A company makes necklaces with attached letters. Department A
manufactures the necklace chains and letters ahead of demand.
Department B assembles the necklaces for specific names when
orders are received. Departments A and B are, respectively: -
✔✔Make-to-stock, assemble-to-order
A comprehensive decision-making framework for operations includes:
- ✔✔Consideration of other organizational functions
A corporate strategy drives the business strategy, which in turn drives
the operations strategy in an organization. - ✔✔True
A decision is made that suppliers will be chosen based on quality
rather than cost. This is an example of which of the following? -
✔✔Strategic decision
,A global corporation has which of the following characteristics? -
✔✔Demand based on a worldwide versus a local basis.
A kanban card is used to signal that: - ✔✔Parts are needed by the
subsequent work center
A kanban system cannot be used in service industries. - ✔✔False
A large office with a copy department, a drafting department with all
of the engineers located together, and all of the managers located
together in a large suite of offices is an example of: - ✔✔A batch
process
A make-to-order operation would be primarily concerned with: -
✔✔Lead-time
A productive systems approach: - ✔✔Must provide feedback
information for control of process inputs and technology
According to the lean philosophy, a stable master production
schedule is desirable to reduce the work-in-process inventories. -
✔✔True
, An assembly line process requires high labor skills and high pay. -
✔✔False
An example of a business/industry that uses batch flow and makes to
stock is: - ✔✔Machine shop
An example of a prototype is: - ✔✔The original McDonald's
restaurant
An example of an industry that produces a few major discrete
products and uses a product layout is: - ✔✔Automotive assembly
An example under the capacity area of strategic decisions in
operations would be: - ✔✔One large or several small facilities
An important lesson from the product-process matrix is: - ✔✔Give
importance to aligning product choice decisions and process choice
decisions
As price increases and benefits remain constant, the value of a
product increases. - ✔✔False
At Disney, "making people happy" is an example of: - ✔✔Corporate
Strategy
"Gemba" refers to data collection using the company's information
system. - ✔✔False
"Lean Operations" refers to the task of reducing the defect rates in a
firm's products or services. - ✔✔False
A _____ operation uses a process layout, while a ______ operation
uses a product layout. - ✔✔Batch, line
A company makes necklaces with attached letters. Department A
manufactures the necklace chains and letters ahead of demand.
Department B assembles the necklaces for specific names when
orders are received. Departments A and B are, respectively: -
✔✔Make-to-stock, assemble-to-order
A comprehensive decision-making framework for operations includes:
- ✔✔Consideration of other organizational functions
A corporate strategy drives the business strategy, which in turn drives
the operations strategy in an organization. - ✔✔True
A decision is made that suppliers will be chosen based on quality
rather than cost. This is an example of which of the following? -
✔✔Strategic decision
,A global corporation has which of the following characteristics? -
✔✔Demand based on a worldwide versus a local basis.
A kanban card is used to signal that: - ✔✔Parts are needed by the
subsequent work center
A kanban system cannot be used in service industries. - ✔✔False
A large office with a copy department, a drafting department with all
of the engineers located together, and all of the managers located
together in a large suite of offices is an example of: - ✔✔A batch
process
A make-to-order operation would be primarily concerned with: -
✔✔Lead-time
A productive systems approach: - ✔✔Must provide feedback
information for control of process inputs and technology
According to the lean philosophy, a stable master production
schedule is desirable to reduce the work-in-process inventories. -
✔✔True
, An assembly line process requires high labor skills and high pay. -
✔✔False
An example of a business/industry that uses batch flow and makes to
stock is: - ✔✔Machine shop
An example of a prototype is: - ✔✔The original McDonald's
restaurant
An example of an industry that produces a few major discrete
products and uses a product layout is: - ✔✔Automotive assembly
An example under the capacity area of strategic decisions in
operations would be: - ✔✔One large or several small facilities
An important lesson from the product-process matrix is: - ✔✔Give
importance to aligning product choice decisions and process choice
decisions
As price increases and benefits remain constant, the value of a
product increases. - ✔✔False
At Disney, "making people happy" is an example of: - ✔✔Corporate
Strategy
