WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
WGU C954 Information Technology Management Exam
Questions and answers latest 2025-2026
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
C
Which type of network should a company use if they want to connect a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
A
10/23/2025
Which data set consumes disk space equal to the change in the data since it was last captured?
1
,WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
A. Static
10/23/2025
2
,WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
B. Snapshot
C. Dynamic
D. Big
B
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
B
An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM)
C
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
10/23/2025
C. Star
D. Hybrid
C
3
, WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
C
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT
industry D
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
10/23/2025
B. Knowledge management
C. Access management
D. Problem management
4
WGU C954 Information Technology Management Exam
Questions and answers latest 2025-2026
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
C
Which type of network should a company use if they want to connect a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
A
10/23/2025
Which data set consumes disk space equal to the change in the data since it was last captured?
1
,WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
A. Static
10/23/2025
2
,WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
B. Snapshot
C. Dynamic
D. Big
B
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
B
An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM)
C
Which network topology uses a central hub to which all devices on the network are connected?
A. Wireless
B. Bus
10/23/2025
C. Star
D. Hybrid
C
3
, WGU C954 INFORMATION TECHNOLOGY MANAGEMENT EXAM 10/23/2025
Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
C
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT
industry D
Which two subcategories are found within the service strategy stages?
Choose 2 answers.
A. Demand management
10/23/2025
B. Knowledge management
C. Access management
D. Problem management
4
