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Interpersonal Relationships – Professional Communication Skills for Nurses (7th Edition, Elizabeth C. Arnold & Kathleen Underman Boggs) – Complete Test Bank with Verified Answers

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This comprehensive test bank covers all 26 chapters of Interpersonal Relationships: Professional Communication Skills for Nurses (7th Edition) by Elizabeth C. Arnold and Kathleen Underman Boggs. It includes multiple-choice and multiple-response questions with 100% verified correct answers and rationales, ensuring accurate preparation for nursing exams. Topics span conceptual foundations, therapeutic communication, ethical decision making, clinical judgment, health literacy, intercultural communication, and collaboration with other health professionals. Ideal for nursing students and educators seeking to master communication principles and professional relationships in healthcare contexts.

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Institution
Interpersonal Relationships
Course
Interpersonal Relationships

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Uploaded on
October 22, 2025
Number of pages
222
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

  • sbar communicati

Content preview

Ar
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Interpersonal Relationships: Professional




Do
Communication Skills for Nurses 7th Edition by
Elizabeth C. Arnold, Kathleen Underman Boggs




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TEST BANK
COMPLETE CHAPTERS 1-26| VERIFIED
QUESTIONS AND 100% ACCURATE
ANSWERS WITH RATIONALES




1

, Ar
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Table of Contents




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PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
Skills




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1. Theory-Based Perspectives and Contemporary Dynamics

2. Professional Guides for Nursing Communication

3. Clinical Judgment and Ethical Decision Making

4. Clarity and Safety in Communication

PART II: Essential Communication Skills

5. Developing Therapeutic Communication Skills

6. Variation in Communication Styles

7. Intercultural Communication

8. Therapeutic Communication in Groups

PART III: Therapeutic Interpersonal Relationship Skills

9. Self-Concept in Professional Interpersonal Relationships

10. Developing Therapeutic Relationships

11. Bridges and Barriers in Therapeutic Relationships

12. Communicating with Families

13. Resolving Conflicts Between Nurse and Client

PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of
Disease Among Diverse Populations

14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease

15. Health Teaching and Coaching

16. Empowerment-Oriented Communication Strategies to Reduce Stress

PART V: Accommodating Clients with Special Communication Needs

17. Communicating with Clients Experiencing Communication Deficits

18. Communicating with Children

19. Communicating with Older Adults

20. Communicating with Clients in Crisis

21. Communicating with Clients and Families at End of Life


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PART VI: Collaborative and Professional Communication




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22. Role Relationships and Interpersonal Communication

23. Communicating with Other Health Professionals




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24. Communicating for Continuity of Care

25. Documentation in an Electronic Era

26. Communication at the Point of Care: Application of e-Health Technologies




Chapter 1: Theory Based Perspectives and Contemporary Dynamics
MULTIPLE CHOICE
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following
characteristics of nursing except

a. historically nursing is as old as mankind.

b. nursing was originally practiced informally by religious orders dedicated to care of the sick.

c. nursing was later practiced in the home by female caregivers with no formal education.

d. nursing has always been identifiable as a distinct occupation.

ACCURATE ANSWER> A

Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to
care of the sick and later in the home by female caregivers with no formal education, nursing was not
identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on
Nursing introduced the world to the functional roles of professional nursing and the need for formal
education.

DIF: Cognitive Level: Comprehension REF: p. 1 TOP: Step of the Nursing Process: All phases

MSC: Client Needs: Psychosocial Integrity



2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-quality care
and used statistical data to document the need for handwashing in preventing infection, was

a. Abraham Maslow.

b. Martha Rogers.

c. Hildegard Peplau.

d. Florence Nightingale.


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ACCURATE ANSWER> D




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An early advocate for high-quality care, Florence Nightingale‘s use of statistical data to document the
need for handwashing in preventing infection marks her as the profession‘s first nurse researcher.




c
DIF: Cognitive Level: Knowledge REF: p. 1 TOP: Step of the Nursing Process: All phases

MSC: Client Needs: Management of Care



3. Today, professional nursing education begins at the

a. undergraduate level.

b. graduate level.

c. advanced practice level.

d. administrative level.

ACCURATE ANSWER> A

Today, professional nursing education begins at the undergraduate level, with a growing number of nurses
choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are
prepared to function as advanced practice nurse practitioners, administrators, and educators.

DIF: Cognitive Level: Comprehension REF: p. 2 TOP: Step of the Nursing Process: All phases

MSC: Client Needs: Management of Care



4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
emphasizes its unique functional characteristics. The four key concepts that form the foundation for all
nursing theories are

a. caring, compassion, health promotion, and education.

b. respect, integrity, honesty, and advocacy.

c. person, environment, health, and nursing.

d. nursing, teaching, caring, and health promotion.

ACCURATE ANSWER> C

Individual nursing theories represent different interpretations of the phenomenon of nursing, but central
constructs—person, environment, health, and nursing—are found in all theories and models. They are
referred to as nursing‘s metaparadigm.

DIF: Cognitive Level: Knowledge REF: p. 2 TOP: Step of the Nursing Process: All phases

MSC: Client Needs: Management of Care



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