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NSRG 2221 Exam Preparation Training Questions and Verified Nursing Answers 2025/2026

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NSRG 2221 Exam Preparation Training Questions and Verified Nursing Answers 2025/2026 What group makes up the largest group of nursing working today? Baby Boomers () Generation X () Generation Y () - correct answer Baby Boomers = 45% of current workforce Type of power: Power a person has because others closely identify with that persons' personal characteristics; they are liked & admired by others - correct answer referent power Type or power: Individuals who have knowledge that is needed by others to function effectively in their roles - correct answer information power Type of power: Capacity to create order from conflict, contradictions & chaos - correct answer leadership power A staff nurse on the unit has a great deal of influence on others' opinions and actions. What type of power does this nurse have? A. Information B. Legitimate C. Referent D. Reward - correct answer c) A person with referent power is liked and admired by others; this positive feeling helps shape others' opinions and actions. Reward power is the ability to give or withhold rewards. Some people in positions with legitimate power also have reward power, but not all. A person with information power has some knowledge that is needed by others so they can do their jobs. Legitimate power comes from a position, such as charge nurse or manager. What is the correct way to take orders from a physician? - correct answer 1) Order communicated verbally (If a physician is present, a verbal order should only be accepted during an emergency or during a procedure; otherwise, ask the physician to write it) 2) Order is written down verbatim 3) Written order is read directly back to the person who gave it for confirmation that it is accurate Read back and repeat all written orders to verify accuracy! Type of conflict: When two people have same or related responsibilities with ambiguous boundaries - correct answer role conflict Type of conflict: Failing to discuss differences with one another can lead to problems with communication - correct answer communication conflict Type of conflict: When one nurse places his or her personal achievement and advancement above everyone else's - correct answer goal conflict Name 2 other types of conflict not discussed previously. - correct answer Personality and Ethical/ values conflict What are 5 ways/ examples to resolve conflict (in reference to the Win/ Lose theories) ? - correct answer The key to managing conflict successfully is tailoring your response to fit each conflict situation instead of just relying on one particular technique: 1) Win/Lose: Example — competition 2) Lose/Lose: Example — avoidance 3) Lose/Win: Example — accommodation 4) Modified Win/Lose: Example — compromise 5) Win/Win: Example — collaboration

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Institution
NSRG 2221
Course
NSRG 2221

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NSRG 2221 Exam Preparation Training Questions and
Verified Nursing Answers 2025/2026


What group makes up the largest group of nursing working today?
Baby Boomers (1943 - 1960)
Generation X (1961-1979)
Generation Y (1980 - 2000) - correct answer Baby Boomers = 45% of current
workforce


Type of power:
Power a person has because others closely identify with that persons' personal
characteristics; they are liked & admired by others - correct answer referent power


Type or power:
Individuals who have knowledge that is needed by others to function effectively in their
roles - correct answer information power


Type of power:
Capacity to create order from conflict, contradictions & chaos - correct answer
leadership power


A staff nurse on the unit has a great deal of influence on others' opinions and actions.
What type of power does this nurse have?
A. Information
B. Legitimate
C. Referent
D. Reward - correct answer c)
A person with referent power is liked and admired by others; this positive feeling helps
shape others' opinions and actions. Reward power is the ability to give or withhold
rewards. Some people in positions with legitimate power also have reward power, but
not all. A person with information power has some knowledge that is needed by others

, so they can do their jobs. Legitimate power comes from a position, such as charge
nurse or manager.


What is the correct way to take orders from a physician? - correct answer 1) Order
communicated verbally
(If a physician is present, a verbal order should only be accepted during an emergency
or during a procedure; otherwise, ask the physician to write it)
2) Order is written down verbatim
3) Written order is read directly back to the person who gave it for confirmation that it is
accurate


Read back and repeat all written orders to verify accuracy!


Type of conflict:
When two people have same or related responsibilities with ambiguous boundaries -
correct answer role conflict


Type of conflict:
Failing to discuss differences with one another can lead to problems with
communication - correct answer communication conflict


Type of conflict:
When one nurse places his or her personal achievement and advancement above
everyone else's - correct answer goal conflict


Name 2 other types of conflict not discussed previously. - correct answer Personality
and Ethical/ values conflict


What are 5 ways/ examples to resolve conflict (in reference to the Win/ Lose theories) ?
- correct answer The key to managing conflict successfully is tailoring your response to
fit each conflict situation instead of just relying on one particular technique:

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NSRG 2221

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