ENT Module 7 Exam with
complete solutions latest version
A sophisticated methodology used by entrepreneurs to understand what a
customer is experiencing in a specific situation is called - CORRECT ANSWER-an
empathy map.
Dr. Ford suggests that a great way to gain early insights about where your
customers finds alternatives is to - CORRECT ANSWER-"Googling it."
Which of the following is not one of the basic questions one needs to answer
when developing greater empathy for their customers? - CORRECT ANSWER-
HOW many people can you help?
A popular method that helps you understand when and why an alternative
frustrates your customer is called - CORRECT ANSWER-a customer journey.
Gaining empathy for customers may allow one to search the Internet for solutions
and gain insight regarding issues you must know about your customers. Advice
to "Google it" is especially useful advice for addressing the question - CORRECT
ANSWER-"where does your customer find alternatives?"
The problem that Dr. Ford tries to address when he demonstrates how to "Google
it!" was - CORRECT ANSWER-achy feet
Entrepreneurship experts encourage entrepreneurs to avoid conducting research
that might bias your judgment and limit your creativity. - CORRECT ANSWER-
False
The most important reasons we discussed for analyzing features and benefits
provided by alternative solutions is to - CORRECT ANSWER-understand the value
propositions that are currently offered to customer segments.
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