Simply learn Six Sigma Black Belt
Sample Test
1. The purpose of Six Sigma is to: fix defects. reduce variation. perform project
management.calculate standard deviation. - answerAnswer: (b) The purpose of Six
Sigma is to reduce variation from any process and product. As variation is reduced, the
quality is increased.
2. What is Six Sigma? A business philosophy focusing on improvement. A project
management model. A defects reduction technique that is six times better than average.
A measurement system - answerAnswer: (a) Six Sigma is a business philosophy
focused on driving continuous and breakthrough improvement.
3. DMAIC stands for: Design, Measure, Analyze, Improve, Control. Define, Measure,
Analyze, Improve, Control. Double Measurement And Instructions Checklist. Definition,
Measurements, Analysis, Improvements, and Control. - answerAnswer: (b) DMAIC is a
Six Sigma problem solving methodology that stands for Define, Measure, Analyze,
Improve, and Control.
4. DFSS stands for: Design and Fix using Six Sigma. Develop Fast using Six Sigma.
Define Futuristic Service and Solutions. Design For Six Sigma - answerExplanations:
Answer: (d) DFSS is Six Sigma methodology that stands for "Design for Six Sigma"
used while designing new processes.
5. Six Sigma Level can be achieved by having: less than 3.4 defects per million
opportunities. six times better quality than competitors. six levels of testing and
validation before release. Six Nines Quality (99.9999%). - answerExplanations: Answer:
(a) If your process is delivering less than 3.4 defects per million opportunities, then you
can call your process as performing at Six Sigma level.
6. DMADV stands for : Design, Measure, Analyze, Develop, Verify. Develop
Measurement and Analysis Department for Verification. Define, Measure, Analyze,
Design, Verify. Design, Measure, Analyze, Define, Validate - answerExplanations:
Answer: (c) DMADV is Six Sigma methodology that is used when developing a new
process. It stands for "Define, Measure, Analyze, Design, and Verify."
7. The purpose of Toll Gate review is to: confirm if the earlier phase was completed
successfully. get a formal sign-off from the stakeholders. review progress and kick off
the next phase. All of the above - answerExplanations: Answer: (d) It is all of the above.
The purpose of the Tollgate is to ensure plans are completed successfully, acquire
formal sign-off from stakeholders and then review the progress and kick off the next
phase.
,8. What is the primary role of Master Black Belt? Provide budget for the projects.
Coach, mentor, and train Black Belts. Be a master in Six Sigma implementation. Review
projects - answerExplanations: Answer: (b) The primary role of Master Black Belt is to
provide guidance, train, coach, and mentor Black Belts for Six Sigma projects.
9. Which role performs the following responsibilities: "Evangelize Six Sigma, provide
resources and resolve any cross-functional issues"? Sponsor. Senior Executive. Master
Black Belt. Champion - answerExplanations: Answer: (d) It is the Champion that is
responsible for evangelizing Six Sigma and providing resources and support for Six
Sigma projects
10. A Black Belt is expected to deliver what types of results from Six Sigma projects? At
least 200,000 USD as annual benefit. Have everybody in the organization trained on Six
Sigma. Large projects. Defects reduction projects - answerExplanations: Answer: (a)
Six Sigma Black Belt level projects are expected to provide returns of more than
200,000 USD annually.
11. The purpose of capturing Voice of Customer is to: ensure there is no confusion
between the contract and delivery. gather customer feedback. have a sampling
exercise. capture stated or unstated customer needs or requirements. -
answerExplanations: Answer: (d) The VOC mechanism is used to capture stated or
unstated customer needs or requirements.
12. In which role is a full-time professional to lead large Six Sigma projects? Six Sigma
Champion. Green Belt. Master Black Belt. Black Belt - answerExplanations: Answer: (d)
The Black Belt is typically a full-time role that is responsible for leading enterprise-wide
large-scale projects and mentoring Green Belts.
13. What is the role of Black Belts in dealing with organizational roadblocks? Escalating
issues to Senior Management. Communicating the benefits of Six Sigma, changing
efforts and building confidence in the team. Asking for help from Master Black Belts to
handle a situation. Providing Six Sigma training to everybody in the organization -
answerExplanations:Answer: (b) The Black Belt is expected to work closely with Master
Black Belt and Senior Management to communicate the benefits of Six Sigma, change
efforts, and build confidence in the team.
14. Why do Black Belts and Master Black Belts conduct closed-looped assessments of
Six Sigma implementation? To ensure all aspects of Six Sigma have been
implemented. To assure privacy of the people involved in Six Sigma projects. To ensure
competitors do not get the information on the improvements achieved. To minimize
influencing people with the Six Sigma project measurements and avoid any
manipulation - answerExplanations: Answer: (a) The Six Sigma Black Belt and Master
Black Belt usually conduct the assessment in a closed loop to make sure that all
aspects of Six Sigma have been implemented in the project.
, 15. What tool did Kaoru Ishikawa develop? SWAT Analysis Tool. CTQ Diagram. Cause
and Effect Diagram. FMEA Tool - answerExplanations: Answer: (c) Ishikawa developed
the Cause-and-Effect diagram, also known as Ishikawa tool or Fishbone diagram.
16. What is the best mechanism to collect VOC data? Complaints Database. Customer
Support History. Industry Reports. Surveys and Questionnaire - answerExplanations:
Answer: (d) It is always good to collect data directly from the customer, and surveys and
questionnaires are a good way to collect these data.
17. Which of the following Six Sigma tools can be used by a team to prioritize a list of
options to improve? Brainstorming. Nominal Group Technique. Cause and Effect
Diagram. 5 Whys - answerExplanations: Answer: (b) After the group brainstorms ideas,
they can get them prioritized using the Nominal Group technique.
18. What does SWOT stand for? Strengths, Weaknesses, Opportunities, Threats. Six
Work Optimization Techniques. Seven Workplace Opportunities for Transformation.
Strengths, Weaknesses, Opportunities, Techniques - answerExplanations: Answer: (a)
SWOT stands for Strengths, Weakness, Opportunities, and Threats.
19. The primary factor in the successful implementation of Six Sigma is to have:
Training for everybody in the organization. Support from everybody in the organization.
Experienced Six Sigma practitioners. Executive commitment and support -
answerExplanations: Answer: (d) Without executive commitment and support for a Six
Sigma project, it would not be possible for anybody with or without Six Sigma
experience to implement it successfully.
20. What is Continual Improvement Process? The principle of never stopping any
improvements. Improvements being made while people and machines continue to work.
Steady effort made to improve existing processes, products, or services. Non-stop
cyclic process of improvements where one improvement leads to another -
answerExplanations: Answer: (c) Continual Improvement Process or CIP is a steady
effort made to improve existing processes, products, or services in continuous, regular
intervals or discrete jumps.
21. What type of chart one would typically use for analyzing positional, cyclical, and
temporal variations? Multi-Vari Charts. SPC Charts. Cause and Effect Diagram. Run
Charts - answerExplanations:Answer: (a) When multiple data points related to
positional, cyclical, and temporal variations are to be analyzed, multi-vari charts are
most appropriate to be used.
22. If you need to collect data to analyze the symptoms of a problem, what tool will be
most appropriate? Flow Chart. FMEA Tool. Force Field Analysis. Check Sheet -
answerExplanations:Answer: (d) To collect data related to any process, always start
with a Check Sheet. It is a good technique to capture problem symptoms.
Sample Test
1. The purpose of Six Sigma is to: fix defects. reduce variation. perform project
management.calculate standard deviation. - answerAnswer: (b) The purpose of Six
Sigma is to reduce variation from any process and product. As variation is reduced, the
quality is increased.
2. What is Six Sigma? A business philosophy focusing on improvement. A project
management model. A defects reduction technique that is six times better than average.
A measurement system - answerAnswer: (a) Six Sigma is a business philosophy
focused on driving continuous and breakthrough improvement.
3. DMAIC stands for: Design, Measure, Analyze, Improve, Control. Define, Measure,
Analyze, Improve, Control. Double Measurement And Instructions Checklist. Definition,
Measurements, Analysis, Improvements, and Control. - answerAnswer: (b) DMAIC is a
Six Sigma problem solving methodology that stands for Define, Measure, Analyze,
Improve, and Control.
4. DFSS stands for: Design and Fix using Six Sigma. Develop Fast using Six Sigma.
Define Futuristic Service and Solutions. Design For Six Sigma - answerExplanations:
Answer: (d) DFSS is Six Sigma methodology that stands for "Design for Six Sigma"
used while designing new processes.
5. Six Sigma Level can be achieved by having: less than 3.4 defects per million
opportunities. six times better quality than competitors. six levels of testing and
validation before release. Six Nines Quality (99.9999%). - answerExplanations: Answer:
(a) If your process is delivering less than 3.4 defects per million opportunities, then you
can call your process as performing at Six Sigma level.
6. DMADV stands for : Design, Measure, Analyze, Develop, Verify. Develop
Measurement and Analysis Department for Verification. Define, Measure, Analyze,
Design, Verify. Design, Measure, Analyze, Define, Validate - answerExplanations:
Answer: (c) DMADV is Six Sigma methodology that is used when developing a new
process. It stands for "Define, Measure, Analyze, Design, and Verify."
7. The purpose of Toll Gate review is to: confirm if the earlier phase was completed
successfully. get a formal sign-off from the stakeholders. review progress and kick off
the next phase. All of the above - answerExplanations: Answer: (d) It is all of the above.
The purpose of the Tollgate is to ensure plans are completed successfully, acquire
formal sign-off from stakeholders and then review the progress and kick off the next
phase.
,8. What is the primary role of Master Black Belt? Provide budget for the projects.
Coach, mentor, and train Black Belts. Be a master in Six Sigma implementation. Review
projects - answerExplanations: Answer: (b) The primary role of Master Black Belt is to
provide guidance, train, coach, and mentor Black Belts for Six Sigma projects.
9. Which role performs the following responsibilities: "Evangelize Six Sigma, provide
resources and resolve any cross-functional issues"? Sponsor. Senior Executive. Master
Black Belt. Champion - answerExplanations: Answer: (d) It is the Champion that is
responsible for evangelizing Six Sigma and providing resources and support for Six
Sigma projects
10. A Black Belt is expected to deliver what types of results from Six Sigma projects? At
least 200,000 USD as annual benefit. Have everybody in the organization trained on Six
Sigma. Large projects. Defects reduction projects - answerExplanations: Answer: (a)
Six Sigma Black Belt level projects are expected to provide returns of more than
200,000 USD annually.
11. The purpose of capturing Voice of Customer is to: ensure there is no confusion
between the contract and delivery. gather customer feedback. have a sampling
exercise. capture stated or unstated customer needs or requirements. -
answerExplanations: Answer: (d) The VOC mechanism is used to capture stated or
unstated customer needs or requirements.
12. In which role is a full-time professional to lead large Six Sigma projects? Six Sigma
Champion. Green Belt. Master Black Belt. Black Belt - answerExplanations: Answer: (d)
The Black Belt is typically a full-time role that is responsible for leading enterprise-wide
large-scale projects and mentoring Green Belts.
13. What is the role of Black Belts in dealing with organizational roadblocks? Escalating
issues to Senior Management. Communicating the benefits of Six Sigma, changing
efforts and building confidence in the team. Asking for help from Master Black Belts to
handle a situation. Providing Six Sigma training to everybody in the organization -
answerExplanations:Answer: (b) The Black Belt is expected to work closely with Master
Black Belt and Senior Management to communicate the benefits of Six Sigma, change
efforts, and build confidence in the team.
14. Why do Black Belts and Master Black Belts conduct closed-looped assessments of
Six Sigma implementation? To ensure all aspects of Six Sigma have been
implemented. To assure privacy of the people involved in Six Sigma projects. To ensure
competitors do not get the information on the improvements achieved. To minimize
influencing people with the Six Sigma project measurements and avoid any
manipulation - answerExplanations: Answer: (a) The Six Sigma Black Belt and Master
Black Belt usually conduct the assessment in a closed loop to make sure that all
aspects of Six Sigma have been implemented in the project.
, 15. What tool did Kaoru Ishikawa develop? SWAT Analysis Tool. CTQ Diagram. Cause
and Effect Diagram. FMEA Tool - answerExplanations: Answer: (c) Ishikawa developed
the Cause-and-Effect diagram, also known as Ishikawa tool or Fishbone diagram.
16. What is the best mechanism to collect VOC data? Complaints Database. Customer
Support History. Industry Reports. Surveys and Questionnaire - answerExplanations:
Answer: (d) It is always good to collect data directly from the customer, and surveys and
questionnaires are a good way to collect these data.
17. Which of the following Six Sigma tools can be used by a team to prioritize a list of
options to improve? Brainstorming. Nominal Group Technique. Cause and Effect
Diagram. 5 Whys - answerExplanations: Answer: (b) After the group brainstorms ideas,
they can get them prioritized using the Nominal Group technique.
18. What does SWOT stand for? Strengths, Weaknesses, Opportunities, Threats. Six
Work Optimization Techniques. Seven Workplace Opportunities for Transformation.
Strengths, Weaknesses, Opportunities, Techniques - answerExplanations: Answer: (a)
SWOT stands for Strengths, Weakness, Opportunities, and Threats.
19. The primary factor in the successful implementation of Six Sigma is to have:
Training for everybody in the organization. Support from everybody in the organization.
Experienced Six Sigma practitioners. Executive commitment and support -
answerExplanations: Answer: (d) Without executive commitment and support for a Six
Sigma project, it would not be possible for anybody with or without Six Sigma
experience to implement it successfully.
20. What is Continual Improvement Process? The principle of never stopping any
improvements. Improvements being made while people and machines continue to work.
Steady effort made to improve existing processes, products, or services. Non-stop
cyclic process of improvements where one improvement leads to another -
answerExplanations: Answer: (c) Continual Improvement Process or CIP is a steady
effort made to improve existing processes, products, or services in continuous, regular
intervals or discrete jumps.
21. What type of chart one would typically use for analyzing positional, cyclical, and
temporal variations? Multi-Vari Charts. SPC Charts. Cause and Effect Diagram. Run
Charts - answerExplanations:Answer: (a) When multiple data points related to
positional, cyclical, and temporal variations are to be analyzed, multi-vari charts are
most appropriate to be used.
22. If you need to collect data to analyze the symptoms of a problem, what tool will be
most appropriate? Flow Chart. FMEA Tool. Force Field Analysis. Check Sheet -
answerExplanations:Answer: (d) To collect data related to any process, always start
with a Check Sheet. It is a good technique to capture problem symptoms.
