Test Bank For Management Information
Systems: Managing the Digital Firm 17th
Edition All Chapters - 9780136971542
written by
GreenTestBank
The Marketplace to Buy and Sell your Study Material
At Stuvia, you will find the best notes, summaries, flashcards & other study material. Search for your
school or uni and find the study material you need.
www.stuvia.com
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
,Stuvia.com - The Marketplace to Buy and Sell your Study Material
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Test Bank For Management Information Systems, 17e
Chapter 1 Information Systems in Global Business Today
1) Which of the following is not one of the six strategic business objectives that businesses are
seeking to achieve when they invest in information systems?
A) Operational excellence
B) Improved decision making
C) Improved community relations
D) Competitive advantage
E) Survival
Answer: C
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
2) Verizon Corporation uses a web-based digital dashboard to provide managers with real-time
information in order to:
A) comply with regulations.
B) improve decision making.
C) create customer intimacy.
D) improve employee morale.
E) create supplier intimacy.
Answer: B
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
3) Which of the following may lead to competitive advantage?
1. New products, services, and business models
2. Charging less for superior products
3. Responding to customers in real time
A) 1 only
B) 1 and 2
C) 2 and 3
D) 1 and 3
E) 1, 2, and 3
Answer: E
Difficulty: Challenging
AACSB: Analytical thinking
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
1
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Test Bank For Management Information Systems, 17e
Chapter 1 Information Systems in Global Business Today
4) A firm that invests in an information system because it is a necessity of doing business does so
because it is seeking to achieve which of the following business objectives?
A) Operational excellence
B) Improved decision making
C) Competitive advantage
D) Customer intimacy
E) Survival
Answer: E
Difficulty: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
5) The Mandarin Oriental uses computer systems to keep track of guests' preferences in order to:
A) Improve flexibility
B) Improve decision making
C) Increase efficiency
D) Enhance customer intimacy
E) Achieve operational excellence
Answer: D
Difficulty: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
6) All of the following are examples of challenges that required companies to create information
systems as a necessity of doing business except:
A) Walmart's development of Retail Link.
B) Citibank's development of an ATM network.
C) the passage of the Toxic Substances Control Act.
D) the passage of the Sarbanes-Oxley Act.
E) the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Answer: A
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
2
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
Systems: Managing the Digital Firm 17th
Edition All Chapters - 9780136971542
written by
GreenTestBank
The Marketplace to Buy and Sell your Study Material
At Stuvia, you will find the best notes, summaries, flashcards & other study material. Search for your
school or uni and find the study material you need.
www.stuvia.com
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
,Stuvia.com - The Marketplace to Buy and Sell your Study Material
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Test Bank For Management Information Systems, 17e
Chapter 1 Information Systems in Global Business Today
1) Which of the following is not one of the six strategic business objectives that businesses are
seeking to achieve when they invest in information systems?
A) Operational excellence
B) Improved decision making
C) Improved community relations
D) Competitive advantage
E) Survival
Answer: C
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
2) Verizon Corporation uses a web-based digital dashboard to provide managers with real-time
information in order to:
A) comply with regulations.
B) improve decision making.
C) create customer intimacy.
D) improve employee morale.
E) create supplier intimacy.
Answer: B
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
3) Which of the following may lead to competitive advantage?
1. New products, services, and business models
2. Charging less for superior products
3. Responding to customers in real time
A) 1 only
B) 1 and 2
C) 2 and 3
D) 1 and 3
E) 1, 2, and 3
Answer: E
Difficulty: Challenging
AACSB: Analytical thinking
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
1
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Test Bank For Management Information Systems, 17e
Chapter 1 Information Systems in Global Business Today
4) A firm that invests in an information system because it is a necessity of doing business does so
because it is seeking to achieve which of the following business objectives?
A) Operational excellence
B) Improved decision making
C) Competitive advantage
D) Customer intimacy
E) Survival
Answer: E
Difficulty: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
5) The Mandarin Oriental uses computer systems to keep track of guests' preferences in order to:
A) Improve flexibility
B) Improve decision making
C) Increase efficiency
D) Enhance customer intimacy
E) Achieve operational excellence
Answer: D
Difficulty: Moderate
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
6) All of the following are examples of challenges that required companies to create information
systems as a necessity of doing business except:
A) Walmart's development of Retail Link.
B) Citibank's development of an ATM network.
C) the passage of the Toxic Substances Control Act.
D) the passage of the Sarbanes-Oxley Act.
E) the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Answer: A
Difficulty: Challenging
AACSB: Information technology
LO: 1-1: How are information systems transforming business, and why are they so essential for
running and managing a business today?
2
Downloaded by: akramrq12 | Want to earn $1.236
Distribution of this document is illegal extra per year?
