OMGT FINAL EXAM QUESTIONS & ANSWERS
1. What is the chief objective in supply chain management?: Achieve and sustain compet-
itive advantage in the market
2. The escort model is a diagram that identifies organizations up and down-
stream in supply chain. True or false?: TRUE
3. Flexibility definiton: An organization can easily scale to meet the needs of its consumers
4. Supply chain consist of 3 parts: 1. Sourcing
2. Operations
3. Logistics
5. Who developed the value chain model?: Michael Porter
6. What are the three benefits of flexible supply chain?: 1. Protection of threats
2. Ability to adapt quickly
3. Process simplification
7. What is the buisness process?: A structured set of activities designed to produce a specific output
8. Business process management consists of (4): 1. Design
2. Execute
3. Optimize
4. Monitor
9. Which of the following is NOT a benefit of using business process
manage- ment: Increased value added time
10. Productivity is expressed as : Output divided by input
11. What is the definition of benchmarking: Evaluate or check (something) by comparison with a
standard
1/7
, 12. Mad
e to
order
Made
to
stock:
13. Definition of assemble to order:
14. Total Quality Management (TQM): Management philosophy characterized by customer-driven
quality that permeates the entire organization
15. The quality guru, Joseph Juran, is best known for his contribution to the
quality of the 14 Points for Management. (TRUE OR FALSE): TRUE
16. TQM components of customer driven quality are divided into two main
types: Internal
External
2/7
1. What is the chief objective in supply chain management?: Achieve and sustain compet-
itive advantage in the market
2. The escort model is a diagram that identifies organizations up and down-
stream in supply chain. True or false?: TRUE
3. Flexibility definiton: An organization can easily scale to meet the needs of its consumers
4. Supply chain consist of 3 parts: 1. Sourcing
2. Operations
3. Logistics
5. Who developed the value chain model?: Michael Porter
6. What are the three benefits of flexible supply chain?: 1. Protection of threats
2. Ability to adapt quickly
3. Process simplification
7. What is the buisness process?: A structured set of activities designed to produce a specific output
8. Business process management consists of (4): 1. Design
2. Execute
3. Optimize
4. Monitor
9. Which of the following is NOT a benefit of using business process
manage- ment: Increased value added time
10. Productivity is expressed as : Output divided by input
11. What is the definition of benchmarking: Evaluate or check (something) by comparison with a
standard
1/7
, 12. Mad
e to
order
Made
to
stock:
13. Definition of assemble to order:
14. Total Quality Management (TQM): Management philosophy characterized by customer-driven
quality that permeates the entire organization
15. The quality guru, Joseph Juran, is best known for his contribution to the
quality of the 14 Points for Management. (TRUE OR FALSE): TRUE
16. TQM components of customer driven quality are divided into two main
types: Internal
External
2/7
