Management Exam 1 Questions
with Accurate Answers
a (I think??? not b) correct answer Which of the following is an example of a
policy statement?
a. Food service employees will wear uniforms provided by the medical center.
b. Failure to adhere to the uniform policy may result in disciplinary action.
c. Indicate shirt size and pants size on the uniform requisition form.
d. This policy was issued on 9/15/2017 and expires 9/15/2019.
a (I think.. not b) correct answer According to the text, short-term planning is...
a. the same concept as strategic planning.
b. done daily to organize the tasks to be completed that day.
c. not required if there is an experienced front-line manager in the work area.
d. related to activities done over months that contribute to long-term goals.
a (I think..not d) correct answer In group decision making, accommodation means
that the decision is
a. made because no dissent is expressed.
b. made by majority vote.
c. based on the opinion of the dominant member of the group.
d. made to protect the integrity of the group.
,a (I think) correct answer In times of rapid change, there is an increase in _______
problems.
a. unstructured
b. structured
c. programmed
d. non-programmed
a (I think) correct answer When a group makes a decision, the group will usually...
a. avoid taking any risk at all.
b. take on less risk than an individual would.
c. take on the same amount of risk than an individual would.
d. take on more risk than an individual would.
a correct answer A ____________ manager would be most likely to have the job
skills needed to fill in for an absent worker.
a. frontline
b. middle
c. top-level
d. centralized
a correct answer A characteristic of the problem seeker decision-making style is...
,a. being proactive in identifying areas for improvement.
b. finding fault in the routine work of staff members.
c. a desire to quickly solve problems through an autocratic style.
d. a desire to avoid risk and uncertainty.
a correct answer A communications barrier that is created by the receiver of the
message is
a. selective perception.
b. an inappropriate channel.
c. an unsuitable setting.
d. a nonverbal cue.
a correct answer A direct communication channel is best suited for messages that
are intended for a specific group of people.
a. True
b. False
a correct answer A disadvantage of working in a foodservice operated by a
contract management company in a business dining facility is that...
a. there is increased paperwork involved.
b. raw food costs are significantly higher.
, c. all recipes must be developed from scratch.
d. networking with colleagues is difficult.
a correct answer A manager who reports horizontally, rather than vertically, is a
a. staff manager.
b. chain of command manager.
c. top-level manager.
d. supervisor.
a correct answer A traditional classification of a foodservice where foods are
obtained in an unprepared form, cooked and served on the premises is known as
a/an...
a. conventional foodservice.
b. commissary foodservice.
c. ready prepared foodservice.
d. assembly/serve foodservice.
a correct answer According to your text, the major management functions are...
a. planning, organizing, leading, and controlling.
b. informational, interpersonal, and decisional.
c. figurehead, leader, and liaison.
d. inputs, transformation, and outputs.
with Accurate Answers
a (I think??? not b) correct answer Which of the following is an example of a
policy statement?
a. Food service employees will wear uniforms provided by the medical center.
b. Failure to adhere to the uniform policy may result in disciplinary action.
c. Indicate shirt size and pants size on the uniform requisition form.
d. This policy was issued on 9/15/2017 and expires 9/15/2019.
a (I think.. not b) correct answer According to the text, short-term planning is...
a. the same concept as strategic planning.
b. done daily to organize the tasks to be completed that day.
c. not required if there is an experienced front-line manager in the work area.
d. related to activities done over months that contribute to long-term goals.
a (I think..not d) correct answer In group decision making, accommodation means
that the decision is
a. made because no dissent is expressed.
b. made by majority vote.
c. based on the opinion of the dominant member of the group.
d. made to protect the integrity of the group.
,a (I think) correct answer In times of rapid change, there is an increase in _______
problems.
a. unstructured
b. structured
c. programmed
d. non-programmed
a (I think) correct answer When a group makes a decision, the group will usually...
a. avoid taking any risk at all.
b. take on less risk than an individual would.
c. take on the same amount of risk than an individual would.
d. take on more risk than an individual would.
a correct answer A ____________ manager would be most likely to have the job
skills needed to fill in for an absent worker.
a. frontline
b. middle
c. top-level
d. centralized
a correct answer A characteristic of the problem seeker decision-making style is...
,a. being proactive in identifying areas for improvement.
b. finding fault in the routine work of staff members.
c. a desire to quickly solve problems through an autocratic style.
d. a desire to avoid risk and uncertainty.
a correct answer A communications barrier that is created by the receiver of the
message is
a. selective perception.
b. an inappropriate channel.
c. an unsuitable setting.
d. a nonverbal cue.
a correct answer A direct communication channel is best suited for messages that
are intended for a specific group of people.
a. True
b. False
a correct answer A disadvantage of working in a foodservice operated by a
contract management company in a business dining facility is that...
a. there is increased paperwork involved.
b. raw food costs are significantly higher.
, c. all recipes must be developed from scratch.
d. networking with colleagues is difficult.
a correct answer A manager who reports horizontally, rather than vertically, is a
a. staff manager.
b. chain of command manager.
c. top-level manager.
d. supervisor.
a correct answer A traditional classification of a foodservice where foods are
obtained in an unprepared form, cooked and served on the premises is known as
a/an...
a. conventional foodservice.
b. commissary foodservice.
c. ready prepared foodservice.
d. assembly/serve foodservice.
a correct answer According to your text, the major management functions are...
a. planning, organizing, leading, and controlling.
b. informational, interpersonal, and decisional.
c. figurehead, leader, and liaison.
d. inputs, transformation, and outputs.
