salesforce admin 201 UPDATED ACTUAL
Questions and CORRECT Answers
What is Salesforce? - CORRECT ANSWER Salesforce and Marketing Automation,
Customer Support Management
Partner Portal: Users login to the web portal rather than through the salesforce.com portal? -
CORRECT ANSWER True
Calendar and Task Activities are both tasks scheduled calendar events? - CORRECT
ANSWER True
Inline editing updates the field when - CORRECT ANSWER When the record is
saved/updated
List view can - CORRECT ANSWER Show up to 2000 records in the record count display
Print up to 1000 records in print view
A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator
will have to build a custom forecast for the same - CORRECT ANSWER True
Which are the following components of a profile? - CORRECT ANSWER Page Layout
Field level security
Record Types
Which of the following is true that can cause data loss when an existing custom field is changed?
- CORRECT ANSWER Changing to or from type Date or Date/Time
Changing to number from any other type
,What is the number of values allowed in dependent pick list? - CORRECT ANSWER 300
A custom multi-select pick list can be a controlling field for a dependent field? - CORRECT
ANSWER False
What statement is true regarding a custom field formula? - CORRECT ANSWER 4000
character is the limit on the compiled size of the formula
Formula cannot reference any field that is restricted by field level security - CORRECT
ANSWER False
You can map a custom lead field to only one of the following objects at a single instance -
CORRECT ANSWER Account
Contacts
Opportunities
Record types are used to implement custom business processes by associating them to specific -
CORRECT ANSWER Page layouts
Field level security cannot be used to make a field required - CORRECT ANSWER True
Users can be restricted to view a particular field in views, searches, and reports by hiding the
field at - CORRECT ANSWER Field level security
If phil is promoted from sales assoc to senior level exec, and the new sales assoc is appointed to
take phil's responsibilities. What are the appropriate steps to transfer Phil's account to the new
assoc? - CORRECT ANSWER Create a new profile for Phil as well as new associate.
Deactivate Phil's profile with Sales Assoc role and transfer all the accounts, opportunities, and
leads to the new associate
It is possible for a user to own a record and not see it - CORRECT ANSWER True
, A role has a many to many relationship with users - CORRECT ANSWER True
Which of the following statements is/are true for sharing rules? - CORRECT
ANSWER Sharing rules should be used when a group of users needs access to records not
granted them by either role hierarchy or organization wide defaults
You cannot change the specified groups or roles for sharing rules
What are the different types of sharing rules? - CORRECT ANSWER Case sharing rules
Lead sharing rules
Campaign sharing rules
Custom object sharing rules
Adding a user to the sales team group will give access to opportunity records that was previously
a restricted account - CORRECT ANSWER False
Users with access to opportunities as sales team members cannot extend sharing for those
records - CORRECT ANSWER True
Which statement is/are False for folders? - CORRECT ANSWER Access to folders does
roll up through role hierarchy
The document tab contains a control version capability
The size limit for documents uploaded is - CORRECT ANSWER 5 MB
Author and the owner have the same access to the document - CORRECT ANSWER False
Questions and CORRECT Answers
What is Salesforce? - CORRECT ANSWER Salesforce and Marketing Automation,
Customer Support Management
Partner Portal: Users login to the web portal rather than through the salesforce.com portal? -
CORRECT ANSWER True
Calendar and Task Activities are both tasks scheduled calendar events? - CORRECT
ANSWER True
Inline editing updates the field when - CORRECT ANSWER When the record is
saved/updated
List view can - CORRECT ANSWER Show up to 2000 records in the record count display
Print up to 1000 records in print view
A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator
will have to build a custom forecast for the same - CORRECT ANSWER True
Which are the following components of a profile? - CORRECT ANSWER Page Layout
Field level security
Record Types
Which of the following is true that can cause data loss when an existing custom field is changed?
- CORRECT ANSWER Changing to or from type Date or Date/Time
Changing to number from any other type
,What is the number of values allowed in dependent pick list? - CORRECT ANSWER 300
A custom multi-select pick list can be a controlling field for a dependent field? - CORRECT
ANSWER False
What statement is true regarding a custom field formula? - CORRECT ANSWER 4000
character is the limit on the compiled size of the formula
Formula cannot reference any field that is restricted by field level security - CORRECT
ANSWER False
You can map a custom lead field to only one of the following objects at a single instance -
CORRECT ANSWER Account
Contacts
Opportunities
Record types are used to implement custom business processes by associating them to specific -
CORRECT ANSWER Page layouts
Field level security cannot be used to make a field required - CORRECT ANSWER True
Users can be restricted to view a particular field in views, searches, and reports by hiding the
field at - CORRECT ANSWER Field level security
If phil is promoted from sales assoc to senior level exec, and the new sales assoc is appointed to
take phil's responsibilities. What are the appropriate steps to transfer Phil's account to the new
assoc? - CORRECT ANSWER Create a new profile for Phil as well as new associate.
Deactivate Phil's profile with Sales Assoc role and transfer all the accounts, opportunities, and
leads to the new associate
It is possible for a user to own a record and not see it - CORRECT ANSWER True
, A role has a many to many relationship with users - CORRECT ANSWER True
Which of the following statements is/are true for sharing rules? - CORRECT
ANSWER Sharing rules should be used when a group of users needs access to records not
granted them by either role hierarchy or organization wide defaults
You cannot change the specified groups or roles for sharing rules
What are the different types of sharing rules? - CORRECT ANSWER Case sharing rules
Lead sharing rules
Campaign sharing rules
Custom object sharing rules
Adding a user to the sales team group will give access to opportunity records that was previously
a restricted account - CORRECT ANSWER False
Users with access to opportunities as sales team members cannot extend sharing for those
records - CORRECT ANSWER True
Which statement is/are False for folders? - CORRECT ANSWER Access to folders does
roll up through role hierarchy
The document tab contains a control version capability
The size limit for documents uploaded is - CORRECT ANSWER 5 MB
Author and the owner have the same access to the document - CORRECT ANSWER False
