HMGT ECU FACILITIES QUIZ 1 EXAM QUESTIONS AND ANSWERS
If a property is well maintained
Answers:
everybody knows it
very few people will notice
nothing ever goes out of service
everything gets fixed immediately - CORRECT ANSWER✅✅Very few people will notice
The facilities manager must always maintain the property to
Answers:
produce the highest possible standards of physical condition
make sure that the right things are done to support profitable operations
make sure things are done right to support profitable operations
provide the lowest possible cost levels - CORRECT ANSWER✅✅make sure that the right things are done
to support profitable operations
In the completion of his or her own duties to meet assigned and implied responsibilities, the facilities
manager can be drawn into conflicting ethical requirements between what three entities?
Answers:
other departments, facilities employees, and the general manager
The general manager, the employees, and the corporation
The general manager or owner, the customers, and the employees
The government, the corporation, and the employees - CORRECT ANSWER✅✅The general manager or
owner, the customers, and the employees
Ethical behavior is important for facilities manager and facilities workers because:
Answers:
everybody is watching them
the customers abuse them
, other departments don't know what they are doing
nobody is watching them - CORRECT ANSWER✅✅nobody is watching them
Accountants consider maintenance activities to be
Answers:
an overhead cost
a capital investment
a profit source
a revenue multiplier - CORRECT ANSWER✅✅an overhead cost
What is the single largest item of capital expense in a hospitality enterprise?
Answers:
the building
the advertising
the furniture, fixtures, and equipment
staff training - CORRECT ANSWER✅✅the building
The primary role of the facilities manager can be defined as
Answers:
repairing broken equipment
maintaining the physical structure of the property
maintaining all operating systems in an acceptable condition
maintaining the operating systems and structure in a profitable condition - CORRECT
ANSWER✅✅maintaining the operating systems and structure in a profitable condition
As long as the facilities manager maintain all existing systems in a functional condition, the property will
remain profitable indefinately.
Answers:TrueFalse - CORRECT ANSWER✅✅f
If a property is well maintained
Answers:
everybody knows it
very few people will notice
nothing ever goes out of service
everything gets fixed immediately - CORRECT ANSWER✅✅Very few people will notice
The facilities manager must always maintain the property to
Answers:
produce the highest possible standards of physical condition
make sure that the right things are done to support profitable operations
make sure things are done right to support profitable operations
provide the lowest possible cost levels - CORRECT ANSWER✅✅make sure that the right things are done
to support profitable operations
In the completion of his or her own duties to meet assigned and implied responsibilities, the facilities
manager can be drawn into conflicting ethical requirements between what three entities?
Answers:
other departments, facilities employees, and the general manager
The general manager, the employees, and the corporation
The general manager or owner, the customers, and the employees
The government, the corporation, and the employees - CORRECT ANSWER✅✅The general manager or
owner, the customers, and the employees
Ethical behavior is important for facilities manager and facilities workers because:
Answers:
everybody is watching them
the customers abuse them
, other departments don't know what they are doing
nobody is watching them - CORRECT ANSWER✅✅nobody is watching them
Accountants consider maintenance activities to be
Answers:
an overhead cost
a capital investment
a profit source
a revenue multiplier - CORRECT ANSWER✅✅an overhead cost
What is the single largest item of capital expense in a hospitality enterprise?
Answers:
the building
the advertising
the furniture, fixtures, and equipment
staff training - CORRECT ANSWER✅✅the building
The primary role of the facilities manager can be defined as
Answers:
repairing broken equipment
maintaining the physical structure of the property
maintaining all operating systems in an acceptable condition
maintaining the operating systems and structure in a profitable condition - CORRECT
ANSWER✅✅maintaining the operating systems and structure in a profitable condition
As long as the facilities manager maintain all existing systems in a functional condition, the property will
remain profitable indefinately.
Answers:TrueFalse - CORRECT ANSWER✅✅f