ZOHO CRM TEST 6 WITH ALL CORRECT & 100%
VERIFIED ANSWERS|LATEST UPDATE|ALREADY GRADED
A+ (JUST RELEASED)
In which module is it not possible to create a workflow automation task? A. Cases B. Social C. My
jobs D. Solutions ✔Correct Answer-D
A template and its contents in one module can be cloned to be used in another module. A. True B.
False ✔Correct Answer-A
Which of the following statements about Zoho CRM Canvas is true? A. It's possible to save the
elements and designs you've created and re-use them. B. Record data can be treated as an element.
C. There's no need to write HTML and CSS to create elements and their design. D. All of the above.
✔Correct Answer-D
Your Zoho CRM account admin will be notified if the workflow email limit is exceeded for the day. A.
True B. False ✔Correct Answer-A
The default marketing attribution report conists of which of the following? A. Top revenue-generating
campaign B. Conversions based on a campaign type C. comparison of revenue generated with
previous month D. All of the above ✔Correct Answer-D
Custom questions can be added to the calendar booking form in Zoho CRM A. True B. False
✔Correct Answer-A
Is it possible to receive Signal notifications in Zoho CRM? A. Yes B. No ✔Correct Answer-A
In a blueprint, is it possible to use a multi-select lookup and multi-user fields? A. Yes B. No
✔Correct Answer-A
Which of the following statements is NOT true about shift hours? A. Shift hours cannot fall beyond
business hours. B. Shift hours can be a deciding factor for assigning records. C. Shift hours can be a
deciding factor for creating meetings. D. The shift rotation feature facilitates automatic shift rotation
for different user groups. ✔Correct Answer-A
Which of the following features enables you to make an email backup of an inactive user? A. Zoho
Mail Add-on Users B. Data backup C. Audit log D. Zoho Directory ✔Correct Answer-A
Which of the following features tracks email open times in Zoho CRM? A. Email Intelligence B. Email
Parser C. BCC Dropbox D. None of these ✔Correct Answer-A
For actions, if the record owner is inactive or unconfirmed when a task gets created, to whome will
the system automatically assign the task? A. User's manager B. Administrator C. Super administrator
D. Task will not be created ✔Correct Answer-C
Which of the following features helps in getting a document electronically signed by different
parties? A. Mail merges B. Email templates C. Inventory templates D. All of the above ✔Correct
Answer-B
, Workflow rules created for the same module will be executed in which order? A. When the rule was
created. B. Chronological order C. Last modified time of the rule D. Created order of the rule
✔Correct Answer-B
Which of the following statements about Facebook integration with Zoho CRM is NOT correct? A. You
can monitor what people are saying about your brand and react to posts and comments. B. You can
convert social interactions such as likes, comments, posts into records. C. You can track a contact's
social conversations from the Social tab. D. None of the above. ✔Correct Answer-D
Can you reduce the license count by deactivating users? A. Yes B. No ✔Correct Answer-B
The find and merge duplicate records tool is supported only in which standard modules? A. Tasks,
Meetings, and Calls. B. Deals, cases, and Solutions. C. Leads, Accounts, Contacts, and Vendors. D.
Invoices, Quotes, Sales Orders, and Purchase Orders. ✔Correct Answer-C
A transition owner can access records assigned to them from the My Jobs module A. True B. False
✔Correct Answer-A
License count is based on which of the following? A. Active Users B. Active users and developers C.
Active users and unconfirmed users D. Licenses purchased ✔Correct Answer-D
The last activity time filter is available only in which modules? A. Leads, Accounts, Contacts, and
Deals B. Tasks, Meetings, and Calls C. Cases, Solutions, and Deals D. Deals, Quotes, Invoices, and
Sales Orders ✔Correct Answer-A
Which of the following statements about home pages is correct? A. Classic home pages in Zoho CRM
can be cloned B. Private home pages in Zoho CRM can be cloned C. Custom home pages in Zoho CRM
can be cloned D. Manager home pages in Zoho CRM can be cloned ✔Correct Answer-D
Which of the following relations CANNOT be created in Zoho CRM? A. One to many B. Many to one
C. Many to many D. One to One ✔Correct Answer-B
Is it possible to monitor what your competitor brand is up to on social media platforms like Facebook
and Twitter? A. Yes B. No ✔Correct Answer-A
It is possible to modify the value stored in an external field in Zoho CRM? A. True B. False ✔Correct
Answer-A
Before entering a review process, a record will always go through other data validations and
approvals in CRM: validation rule, web form approval, and layout rule. A. True B. False ✔Correct
Answer-A
Who can lock/unlock a workflow rule? A. The user who created the rule B. The manager of the user
who created the rule C. An administrator D. All of the above ✔Correct Answer-C
Can a workflow overwrite a blueprint process? A. Yes B. No ✔Correct Answer-A
In Zoho CRM, different users cannot own different transitions in a blueprint process. A. True B. False
✔Correct Answer-B
VERIFIED ANSWERS|LATEST UPDATE|ALREADY GRADED
A+ (JUST RELEASED)
In which module is it not possible to create a workflow automation task? A. Cases B. Social C. My
jobs D. Solutions ✔Correct Answer-D
A template and its contents in one module can be cloned to be used in another module. A. True B.
False ✔Correct Answer-A
Which of the following statements about Zoho CRM Canvas is true? A. It's possible to save the
elements and designs you've created and re-use them. B. Record data can be treated as an element.
C. There's no need to write HTML and CSS to create elements and their design. D. All of the above.
✔Correct Answer-D
Your Zoho CRM account admin will be notified if the workflow email limit is exceeded for the day. A.
True B. False ✔Correct Answer-A
The default marketing attribution report conists of which of the following? A. Top revenue-generating
campaign B. Conversions based on a campaign type C. comparison of revenue generated with
previous month D. All of the above ✔Correct Answer-D
Custom questions can be added to the calendar booking form in Zoho CRM A. True B. False
✔Correct Answer-A
Is it possible to receive Signal notifications in Zoho CRM? A. Yes B. No ✔Correct Answer-A
In a blueprint, is it possible to use a multi-select lookup and multi-user fields? A. Yes B. No
✔Correct Answer-A
Which of the following statements is NOT true about shift hours? A. Shift hours cannot fall beyond
business hours. B. Shift hours can be a deciding factor for assigning records. C. Shift hours can be a
deciding factor for creating meetings. D. The shift rotation feature facilitates automatic shift rotation
for different user groups. ✔Correct Answer-A
Which of the following features enables you to make an email backup of an inactive user? A. Zoho
Mail Add-on Users B. Data backup C. Audit log D. Zoho Directory ✔Correct Answer-A
Which of the following features tracks email open times in Zoho CRM? A. Email Intelligence B. Email
Parser C. BCC Dropbox D. None of these ✔Correct Answer-A
For actions, if the record owner is inactive or unconfirmed when a task gets created, to whome will
the system automatically assign the task? A. User's manager B. Administrator C. Super administrator
D. Task will not be created ✔Correct Answer-C
Which of the following features helps in getting a document electronically signed by different
parties? A. Mail merges B. Email templates C. Inventory templates D. All of the above ✔Correct
Answer-B
, Workflow rules created for the same module will be executed in which order? A. When the rule was
created. B. Chronological order C. Last modified time of the rule D. Created order of the rule
✔Correct Answer-B
Which of the following statements about Facebook integration with Zoho CRM is NOT correct? A. You
can monitor what people are saying about your brand and react to posts and comments. B. You can
convert social interactions such as likes, comments, posts into records. C. You can track a contact's
social conversations from the Social tab. D. None of the above. ✔Correct Answer-D
Can you reduce the license count by deactivating users? A. Yes B. No ✔Correct Answer-B
The find and merge duplicate records tool is supported only in which standard modules? A. Tasks,
Meetings, and Calls. B. Deals, cases, and Solutions. C. Leads, Accounts, Contacts, and Vendors. D.
Invoices, Quotes, Sales Orders, and Purchase Orders. ✔Correct Answer-C
A transition owner can access records assigned to them from the My Jobs module A. True B. False
✔Correct Answer-A
License count is based on which of the following? A. Active Users B. Active users and developers C.
Active users and unconfirmed users D. Licenses purchased ✔Correct Answer-D
The last activity time filter is available only in which modules? A. Leads, Accounts, Contacts, and
Deals B. Tasks, Meetings, and Calls C. Cases, Solutions, and Deals D. Deals, Quotes, Invoices, and
Sales Orders ✔Correct Answer-A
Which of the following statements about home pages is correct? A. Classic home pages in Zoho CRM
can be cloned B. Private home pages in Zoho CRM can be cloned C. Custom home pages in Zoho CRM
can be cloned D. Manager home pages in Zoho CRM can be cloned ✔Correct Answer-D
Which of the following relations CANNOT be created in Zoho CRM? A. One to many B. Many to one
C. Many to many D. One to One ✔Correct Answer-B
Is it possible to monitor what your competitor brand is up to on social media platforms like Facebook
and Twitter? A. Yes B. No ✔Correct Answer-A
It is possible to modify the value stored in an external field in Zoho CRM? A. True B. False ✔Correct
Answer-A
Before entering a review process, a record will always go through other data validations and
approvals in CRM: validation rule, web form approval, and layout rule. A. True B. False ✔Correct
Answer-A
Who can lock/unlock a workflow rule? A. The user who created the rule B. The manager of the user
who created the rule C. An administrator D. All of the above ✔Correct Answer-C
Can a workflow overwrite a blueprint process? A. Yes B. No ✔Correct Answer-A
In Zoho CRM, different users cannot own different transitions in a blueprint process. A. True B. False
✔Correct Answer-B
