WGU D351 Functions Of Human Resource
Management Terms Questions With
Accurate Answers
360-degree evaluation correct answer An evaluation that analyzes individuals'
performance from all sides—from their supervisor's viewpoint, from their
subordinates' viewpoint, from their customers (if applicable), from their peers,
and from their own self-evaluation
Absenteeism correct answer The failure of an employee to report to the
workplace as scheduled
ACA (affordable care act) correct answer requires that all employers with more
than 50 employees provide health insurance for their full-time employees or face
significant penalties levied by the federal government.
Accountability correct answer The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to complete
an assignment
Active listening correct answer The intention and ability to listen to others, use
the content and context of the communication, and respond appropriately
Adverse employment action correct answer Any action, such as firings,
demotions, schedule reductions, or changes, that would harm the individual
employee
Affirmative action correct answer A series of policies, programs, and initiatives
that have been instituted by various entities within both government and the
,private sector that are designed to prefer hiring of individuals from protected
groups in certain circumstances in an attempt to mitigate past discrimination
Age Discrimination in Employment Act of 1967 correct answer Prohibits age
discrimination against people 40 years of age or older and restricts mandatory
retirement
Americans with Disabilities Act of 1990 correct answer Strengthened the
Rehabilitation Act of 1973 to require employers to provide "reasonable
accommodations" to allow disabled employees to work
Appraisal and promotion correct answer Line managers are the primary
individuals who evaluate subordinates' work performance, and they should have
a strong voice in who should be eligible for promotions in the organization
because their job is to know their people and each of their capabilities and
limitations.
Arbitrator correct answer A neutral third party who resolves a conflict by making
a binding decision
Assessment center correct answer A place where job applicants undergo a series
of tests, interviews, and simulated experiences to determine their potential for a
particular job
Attribution Error correct answer attribution is a process in which an individual
makes assumptions about the reasons or motivations (such as attitudes, values, or
beliefs) for an observed behavior.
,Authority correct answer The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management correct answer Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Behaviorally anchored rating scale (BARS) form correct answer A performance
appraisal that provides a description of each assessment along a continuum
Behaviors correct answer The actions taken by an individual
Bias correct answer A personality-based tendency, either toward or against
something
Biological job design correct answer Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) correct answer A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus correct answer A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding correct answer Combining multiple pay levels into one
, Burnout correct answer Constant lack of interest and motivation to perform one's
job
Business necessity correct answer When a particular practice is necessary for the
safe and efficient operation of the business and when there is a specific business
purpose for applying a particular standard that may, in fact, be discriminatory
Business skill correct answer provide analytical and quantitative skills, including
the in-depth knowledge of how the business works and of its budgeting and
strategic-planning processes that are necessary for a manager to understand and
contribute to the profitability of the organization.
Business skills correct answer The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
Career correct answer The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the span
of a person's life
Career plateau correct answer When an individual feels unchallenged in their
current job and has little or no chance of advancement
Central tendency error correct answer the rater evaluates everyone under their
control as average—meaning nobody is rated as either really good or really bad.
Centralization correct answer Degree to which decision making is concentrated
within the organization
Management Terms Questions With
Accurate Answers
360-degree evaluation correct answer An evaluation that analyzes individuals'
performance from all sides—from their supervisor's viewpoint, from their
subordinates' viewpoint, from their customers (if applicable), from their peers,
and from their own self-evaluation
Absenteeism correct answer The failure of an employee to report to the
workplace as scheduled
ACA (affordable care act) correct answer requires that all employers with more
than 50 employees provide health insurance for their full-time employees or face
significant penalties levied by the federal government.
Accountability correct answer The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to complete
an assignment
Active listening correct answer The intention and ability to listen to others, use
the content and context of the communication, and respond appropriately
Adverse employment action correct answer Any action, such as firings,
demotions, schedule reductions, or changes, that would harm the individual
employee
Affirmative action correct answer A series of policies, programs, and initiatives
that have been instituted by various entities within both government and the
,private sector that are designed to prefer hiring of individuals from protected
groups in certain circumstances in an attempt to mitigate past discrimination
Age Discrimination in Employment Act of 1967 correct answer Prohibits age
discrimination against people 40 years of age or older and restricts mandatory
retirement
Americans with Disabilities Act of 1990 correct answer Strengthened the
Rehabilitation Act of 1973 to require employers to provide "reasonable
accommodations" to allow disabled employees to work
Appraisal and promotion correct answer Line managers are the primary
individuals who evaluate subordinates' work performance, and they should have
a strong voice in who should be eligible for promotions in the organization
because their job is to know their people and each of their capabilities and
limitations.
Arbitrator correct answer A neutral third party who resolves a conflict by making
a binding decision
Assessment center correct answer A place where job applicants undergo a series
of tests, interviews, and simulated experiences to determine their potential for a
particular job
Attribution Error correct answer attribution is a process in which an individual
makes assumptions about the reasons or motivations (such as attitudes, values, or
beliefs) for an observed behavior.
,Authority correct answer The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management correct answer Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Behaviorally anchored rating scale (BARS) form correct answer A performance
appraisal that provides a description of each assessment along a continuum
Behaviors correct answer The actions taken by an individual
Bias correct answer A personality-based tendency, either toward or against
something
Biological job design correct answer Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) correct answer A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus correct answer A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding correct answer Combining multiple pay levels into one
, Burnout correct answer Constant lack of interest and motivation to perform one's
job
Business necessity correct answer When a particular practice is necessary for the
safe and efficient operation of the business and when there is a specific business
purpose for applying a particular standard that may, in fact, be discriminatory
Business skill correct answer provide analytical and quantitative skills, including
the in-depth knowledge of how the business works and of its budgeting and
strategic-planning processes that are necessary for a manager to understand and
contribute to the profitability of the organization.
Business skills correct answer The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
Career correct answer The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the span
of a person's life
Career plateau correct answer When an individual feels unchallenged in their
current job and has little or no chance of advancement
Central tendency error correct answer the rater evaluates everyone under their
control as average—meaning nobody is rated as either really good or really bad.
Centralization correct answer Degree to which decision making is concentrated
within the organization
