Part 1: Introduction to Management
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1. Managers and You in the Workplace m m m m m
Management History Module
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2. Making Decisions m
Part 1 – Management Practice
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Part 2: Basics of Managing in Today’s Workplace
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3. Managing the External Environment and the Organization’s Culture
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4. Managing in a Global Environment m m m m
5. Managing Diversity m
6. Managing Social Responsibility and Ethicsm m m m
7. Managing Change and Disruptive Innovationm m m m
Part 2 – Management Practice
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Part 3: Planning
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8. Planning Work Activities m m
9. Managing Strategy m
,10. Entrepreneurial Ventures m
Part 3 – Management Practice
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Part 4: Organizing
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11. Designing Organizational Structure m m
12. Managing Human Resources m m
13. Creating and Managing Teams m m m
Part 4 – Management Practice
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Part 5: Leading
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14. Managing Communication m
15. Understanding and Managing Individual Behavior m m m m
16. Motivating Employees m
17. Being an Effective Leader m m m
Part 5 – Management Practice
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Part 6: Controlling
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18. Monitoring and Controlling m m
Planning and Control Techniques Module Managing
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Operations Module
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Part 6 – Management Practice
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,Management, 14e, Global Edition (Robbins/Coulter) Chapter 1 Managers and You in the
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Workplace
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1) Time should be considered a(n)
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A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
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Diff: 2
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AACSB: Analytical thinking m m
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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time
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Classification: Concept m
2) One method to become more efficient in managing your time is to
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A) classify each activity or task as A, B, or C
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B) schedule more in one day than you can reasonably expect to finish
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C) enlist the aid of a management coach to keep you on task
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D) shorten deadlines so you will be pressed to complete tasks early
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Answer: A
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Diff: 2
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AACSB: Application of knowledge
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Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept m
3) Technology makes it easier to stay connected but m . m m m m m m m
A) there is always the risk of security breaches and the theft of information necessary for good
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time management practices
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B) it raises expectations on the part of those to whom we are connected
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C) technology fails, batteries lose power, and their effectiveness wanes
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D) it also presents constant distractions, making it difficult to stay on task
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Answer: D
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Diff: 2
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AACSB: Reflective thinking m m
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Critical thinking m m
, 4) In today's workplace,
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A) women are more likely than men to be promoted into management
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B) many employees perform work that in the past was considered managerial activities
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C) women tend to be more effective supervisors than men
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D) most organizations have eliminated the title of manager
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Answer: B
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Diff: 2 m
AACSB: Reflective thinking m m
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept m
5) Because this is her first job, Melanie was unclear about what managers actually do.
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Fortunately her training materials explained that a manager's job focuses on
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A) performing clerical duties m m
B) personal achievement m
C) helping others accomplish their work goals
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D) supervising groups rather than individual employees
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Answer: C
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Diff: 2 m
AACSB: Analytical thinking; Application of knowledge
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Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Application m
6) An individual who works with and through other people by coordinating their work activities in
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order to accomplish organizational goals is
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A) an assembly line worker
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B) a laborer
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C) a manager
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D) a salesperson
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Answer: C
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mDiff: 1 m
AACSB: Reflective thinking m m
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept m