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Solution Manual for Introduction to Business Analytics,
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1st Edition
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ByVernon Richardson and Marcia Watson
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Verified Chapter's 1 - 12| Complete
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, Chapter 01 – Specify the Question: Using BusinessAnalytics to Address Business Questions
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TABLEOFCONTENTS b b b
Chapter 1: Specify the Question: Using Business Analytics to Address Business Questions
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Chapter 2: Obtain the Data: An Introduction to Business Data Sources
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Chapter 3: Analyze the Data: Basic Statistics and Tools Required in Business Analytics
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Chapter 4: Analyze the Data: Exploratory Business Analytics (Descriptive Analytics and Diagnostic Analytics)
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Chapter 5: Analyze the Data: Confirmatory Business Analytics (Predictive Analytics and Prescriptive Analytics)
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Chapter 6: Report the Results: Using Data Visualization
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Chapter 7: Marketing Analytics
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Chapter 8: Accounting Analytics
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Chapter 9: Financial Analytics
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Chapter 10: Operations Analytics
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Chapter 11: Advanced Business Analytics
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Chapter 12: Using the SOAR Analytics Model to Put It All Together: Three Capstone Projects
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, Chapter 01 – Specify the Question: Using BusinessAnalytics to Address Business Questions
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Chapter1End-of-ChapterAssignmentSolutions b b b b
MultipleChoiceQuestions b b
1. (LO 1.1) A coordinated, standardized set of activities conducted by both people and equipment to accomplish a
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specific business taskis called
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a. business processes b
b. business analysis b
c. business procedure b
d. business value b
2. (LO1.2) According to the informationvalue chain, data combined with context is
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a. Information.
b. Knowledge.
c. Insight.
d. Value.
3. (LO 1.5) Which phase of the SOAR analytics model addresses the proper way to communicate results to the
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decision maker?
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a. Specify the question b b
b. Obtain the data b b
c. Analyze the data b b
d. Report the results b b
4. (LO 1.5) Which phase of the SOAR analytics model involves finding the most appropriate data needed to addressthe
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business question?
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a. Specify the question b b
b. Obtain the data b b
c. Analyze the data b b
d. Report the results b b
5. (LO 1.5) Which questionsseek information about Tesla’s sales in the next quarter?
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a. What happened? What is happening? b b b b
b. Why did it happen? What are the causes of past results?
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c. Willit happen in the future? What is the probabilitysomethingwill happen? Can we forecast whatwill
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happen? b
d. What should we do, based on what we expect will happen? How do we optimize our performance basedon
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potential constraints? b b
6. (LO1.5) Which questionsseek information onthe routing of products from Queretaro, Mexico to Chicago,
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United States in the last quarter?
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a. What happened? What ishappening? b b b b
b. Why did it happen? What are the causes ofpast results?b b b b b b b b b b
c. Will it happen in the future? What is the probability something will happen? Can we forecast what will
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happen? b
d. What should we do, based on what we expect will happen? How do we optimize our performance basedon
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potential constraints? b b
, Chapter 01 – Specify the Question: Using BusinessAnalytics to Address Business Questions
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7. (LO 1.5) Which questions ask why net income is increasing when revenues are decreasing, counter to
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expectations?
b
a. What happened? What is happening? b b b b
b. Why did it happen? What are the causes of past results?
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c. Will it happen in the future? What is the probability something will happen? Can we forecast what will
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happen? b
d. What should we do, based on what we expect will happen? How do we optimize our performance basedon
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potential constraints?
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8. (LO 1.5) Which questions help managers understand how to organize future shipments based on expected
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demand?
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a. What happened? What is happening? b b b b
b. Why did it happen? What are the causes ofpast results?
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c. Will it happen in the future? What is the probability something will happen? Can we forecast what will
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happen? b
d. What should we do, based on what we expect will happen? How do we optimize our performancebased
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on potential constraints?
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9. (LO1.5) Which term refers to the combined accuracy,validity, and consistency of data storedand used overtime?
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a. Dataintegrity b
b. Data overload b
c. Data value b
d. Informationvalue b
10. (LO1.3) A specialist who knows how to workwith, manipulate, and statistically test datais a
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a. decision maker. b
b. datascientist. b
c. data analyst. b
d. decision scientist. b
11. (LO1.4) Which type ofanalysts predicts the amount of money thata company will receive from its customers tohelp
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management evaluate future investments based on expected investment performance, such as investments in
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equipment or employee training?
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a. Marketing analyst b
b. Operations analyst b
c. Financial analyst b
d. Accounting analyst b
12. (LO1.4) Whichtype ofanalyst addresses questions regarding tax and auditing?
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a. Marketing analyst b
b. Operations analyst b
c. Financial analyst b
d. Accountinganalyst b
13. (LO 1.5) Suppose a company has timely product reviews that are available when needed, but the reviews are
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biased. These product reviews are which type of data?
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a. Reliable
b. Relevant
c. Curated
d. Consistent
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