2026 Cigna Compliance Program Test
Questions and All Actual Answers.
Health Spring provides well-publicized disciplinary standards. Which of the following represents
all the disciplinary actions that employees, contracted agents, and subcontractors, who do not
comply with CMS and Health Spring’s rules, regulations, policies and procedures may face?
Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties.
Financial penalties.
Terminations and financial penalties.
Suspensions and written warnings. - Answer Verbal/written warnings, reprimands,
suspensions, terminations, and financial penalties
Which of the following forms of PHI is covered under HIPAA?
Only printed information and information contained on a computer hard drive.
Only oral and printed information.
Only handwritten information.
PHI that is spoken, on paper, and electronically stored and transmitted. - Answer PHI that is
spoken, on paper, and electronically stored and transmitted.
Which of the following is a reason why the Compliance Department conducts internal and
external audits?
To verify that everyone is licensed and appointed.
To identify areas of risk and compliance with Federal and State regulatory guidelines.
To monitor the number of enrollments that each person has completed.
None of the above. - Answer To identify areas of risk and compliance with Federal and State
regulatory guidelines.
Brandon, a sales agent, completed the review of Health Spring’s policies and procedures and
signed the attestation to comply last year. Will Brandon be required to complete the review and
attestation again this year?
Health Spring does not have any policies, procedures reviews, and/or attestation requirements
for broker agents.
Only direct employees of Health Spring are contractually obligated to review the policies and
procedures and sign an attestation yearly.
Questions and All Actual Answers.
Health Spring provides well-publicized disciplinary standards. Which of the following represents
all the disciplinary actions that employees, contracted agents, and subcontractors, who do not
comply with CMS and Health Spring’s rules, regulations, policies and procedures may face?
Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties.
Financial penalties.
Terminations and financial penalties.
Suspensions and written warnings. - Answer Verbal/written warnings, reprimands,
suspensions, terminations, and financial penalties
Which of the following forms of PHI is covered under HIPAA?
Only printed information and information contained on a computer hard drive.
Only oral and printed information.
Only handwritten information.
PHI that is spoken, on paper, and electronically stored and transmitted. - Answer PHI that is
spoken, on paper, and electronically stored and transmitted.
Which of the following is a reason why the Compliance Department conducts internal and
external audits?
To verify that everyone is licensed and appointed.
To identify areas of risk and compliance with Federal and State regulatory guidelines.
To monitor the number of enrollments that each person has completed.
None of the above. - Answer To identify areas of risk and compliance with Federal and State
regulatory guidelines.
Brandon, a sales agent, completed the review of Health Spring’s policies and procedures and
signed the attestation to comply last year. Will Brandon be required to complete the review and
attestation again this year?
Health Spring does not have any policies, procedures reviews, and/or attestation requirements
for broker agents.
Only direct employees of Health Spring are contractually obligated to review the policies and
procedures and sign an attestation yearly.
