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CMN 260 EXAM 2 REVIEW QUESTIONS

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CMN 260 EXAM 2 REVIEW QUESTIONS

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CMN 260 EXAM 2 REVIEW QUESTIONS


You thought Ms. Patterson would not be upset to hear that her niece was in the
hospital. But as you began to tell her, you could tell she was distraught, so you moved
closer and gave her some time to react to the news. The principle of communication
that says that communicators exert mutual influence on each other such that the way
one behaves suggests how the other should behave is called:
A. Codependence
B. Relativity
C. The Principle of Reactivity
D. Transactional - Answer -D. Transactional

• Which of the following best describes collaborative medical communication (aka
patient-centered communication)?
A. Participants act as peers who openly discuss health options and make decisions
together.
B. Patients are encouraged to choose health care providers who are highly similar to
themselves.
C. Managed care executives, caregivers, patients, and family members work together to
assure the best care possible.
D. Patients with similar concerns assist each other by answering questions, serving as
social support networks, and sharing their own experiences. - Answer -A. Participants
act as peers who openly discuss health options and make decisions together.

Which of the following best describes the Voice of Lifeworld?
A. It is usually focused on specific details.
B. We learn to speak it gradually as we become accustomed to medical settings.
C. It is typically focused more on feelings than on evidence.
D. Health professionals are usually more adept at it than patients are. - Answer -C. It is
typically focused more on feelings than on evidence.

Soon after your uncle had a stroke, he proclaimed that he would be "climbing mountains
in no time." Since then, he is not quite as optimistic, but he still feels that the stroke
won't change him. He has moved from the _________ stage of identity management to
the ________ stage.
A. salvaged; restored
B. grandiose; contingent
C. denial; realist
D. supernormal; restored-self - Answer -D. supernormal; restored-self

According to the lecture, all of the following are components of burnout EXCEPT:
A. Sensory deprivation
B. Emotional exhaustion
C. Depersonalization

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