COMM 291 Quiz 1
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1. Name the 2 communication models: Linear & Transactional
2. Linear Communication Model: A characterization of communications as a one-way event in which a
message flows from sender to receiver
(letters, emails, texts)
3. Transactional Communication Model: A characterization of communication as the simultaneous
sending receiving of messages in an ongoing, irreversible process
(face to face communication)
4. Channel: The method in which you communicate
(Text, verbal, etc)
5. Message: The exact thing you are communicating
6. Decode: interpret and understand a message received
7. Encode: the process of turning thoughts into communication
8. Environment: The field of experiences that lead a person to make sense of another's behavior
9. Name the types of noise: External/Physical, Physiological, Psychological
10. External/Physical Noise: Outside factors that make it hard to hear (Outside the Body)
11. Physiological Noise: Biological factors that make it hard to hear (Inside the body)
12. Psychological Noise: Forces within a communicator that interfere with the ability to express or understand
a message (Inside the brain)
13. Nonverbal Language: Still communicating something and is more powerful than verbal language
14. Tips for intercultural communication: Motivation, Tolerance for Ambiguity, Open-Mindedness,
Knowledge and skill
15. Name the elements in face to face identity managament: Manner, appearance, setting
16. manner: Words and nonverbal actions that manage our face-to-face identity
17. appearance: Personal items people use to shape an image
(outfit)
18. setting: physical items used to influence how others view us
(cars, houses, vanity plates, home decor)
19. self-concept: a relatively stable set of perceptions about yourself
20. self-esteem: part of self concept that involves evaluations of self-worth
21. Self-Concept vs Self-Esteem: Self Esteem is part of self concept
22. Name the parts in the perception process: Select, Organize, Interpretation
1/3
Study online at https://quizlet.com/_huu3rm
1. Name the 2 communication models: Linear & Transactional
2. Linear Communication Model: A characterization of communications as a one-way event in which a
message flows from sender to receiver
(letters, emails, texts)
3. Transactional Communication Model: A characterization of communication as the simultaneous
sending receiving of messages in an ongoing, irreversible process
(face to face communication)
4. Channel: The method in which you communicate
(Text, verbal, etc)
5. Message: The exact thing you are communicating
6. Decode: interpret and understand a message received
7. Encode: the process of turning thoughts into communication
8. Environment: The field of experiences that lead a person to make sense of another's behavior
9. Name the types of noise: External/Physical, Physiological, Psychological
10. External/Physical Noise: Outside factors that make it hard to hear (Outside the Body)
11. Physiological Noise: Biological factors that make it hard to hear (Inside the body)
12. Psychological Noise: Forces within a communicator that interfere with the ability to express or understand
a message (Inside the brain)
13. Nonverbal Language: Still communicating something and is more powerful than verbal language
14. Tips for intercultural communication: Motivation, Tolerance for Ambiguity, Open-Mindedness,
Knowledge and skill
15. Name the elements in face to face identity managament: Manner, appearance, setting
16. manner: Words and nonverbal actions that manage our face-to-face identity
17. appearance: Personal items people use to shape an image
(outfit)
18. setting: physical items used to influence how others view us
(cars, houses, vanity plates, home decor)
19. self-concept: a relatively stable set of perceptions about yourself
20. self-esteem: part of self concept that involves evaluations of self-worth
21. Self-Concept vs Self-Esteem: Self Esteem is part of self concept
22. Name the parts in the perception process: Select, Organize, Interpretation
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