BUAD 304 Exam with correct detailed solutions ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Formal teams - correct answer✔✔accomplish organization goals
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Informal teams - correct answer✔✔friendship or common interest
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Team Interdependence Types - correct answer✔✔Pooled - Each works independently, results
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
combines
Sequential - each stage dependent on previous ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Reciprocal-all members exchange and build on work of others ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Comprehensive - all work together on all aspects ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Work Teams? - correct answer✔✔Intact teams that are hierarchically managed to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
do the organization's tasks
||\\//|| ||\\//|| ||\\//||
What are Self-Managed Teams? - correct answer✔✔Intact work teams with skills, autonomy,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and information to manage task performance itself
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Problem-Solving Teams? - correct answer✔✔Members from the same department
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
meet periodically to solve problems and suggest improvements
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Cross-Functional Teams? - correct answer✔✔Members from different departments
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
meet periodically to solve common problems and coordinate across the departments
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Virtual Teams? - correct answer✔✔Members are physically dispersed & tied
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
together with information technology ||\\//|| ||\\//|| ||\\//||
, Tuchman's 5-Stage Model of Team Development - correct answer✔✔1. Forming ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Why are we here? ||\\//|| ||\\//|| ||\\//||
-Uncertainty and anxiety over goals, roles, leadership, etc. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
2. Storming||\\//||
-Why are we fighting over who's in charge and who does what?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Questioning leadership roles and power structure ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
3. Norming ||\\//||
-Can we agree on roles and norms?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Starting to work as a team ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
4. Performing
||\\//||
-Can we do the task properly?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
- Solving task problems
||\\//|| ||\\//|| ||\\//||
5. Adjourning (if not permanent work team)
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Conflict Resolution - correct answer✔✔•The conflict ends ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Finish a conversation ||\\//|| ||\\//||
•Decide the correct way to address an issue ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Rebuild team trust and re-create psychological safety ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Conflict Management - correct answer✔✔•Continue the conversation/conflict
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Avoid a 'correct' answer ||\\//|| ||\\//|| ||\\//||
•Don't take a side ||\\//|| ||\\//|| ||\\//||
•Push for the best answer in the moment ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What strategies or capacities allow individuals to be culturally intelligent? - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔•Cognitive, •Physical, •Emotional/Motivational, ||\\//|| ||\\//||
Formal teams - correct answer✔✔accomplish organization goals
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Informal teams - correct answer✔✔friendship or common interest
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Team Interdependence Types - correct answer✔✔Pooled - Each works independently, results
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
combines
Sequential - each stage dependent on previous ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Reciprocal-all members exchange and build on work of others ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Comprehensive - all work together on all aspects ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Work Teams? - correct answer✔✔Intact teams that are hierarchically managed to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
do the organization's tasks
||\\//|| ||\\//|| ||\\//||
What are Self-Managed Teams? - correct answer✔✔Intact work teams with skills, autonomy,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and information to manage task performance itself
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Problem-Solving Teams? - correct answer✔✔Members from the same department
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
meet periodically to solve problems and suggest improvements
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Cross-Functional Teams? - correct answer✔✔Members from different departments
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
meet periodically to solve common problems and coordinate across the departments
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are Virtual Teams? - correct answer✔✔Members are physically dispersed & tied
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
together with information technology ||\\//|| ||\\//|| ||\\//||
, Tuchman's 5-Stage Model of Team Development - correct answer✔✔1. Forming ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Why are we here? ||\\//|| ||\\//|| ||\\//||
-Uncertainty and anxiety over goals, roles, leadership, etc. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
2. Storming||\\//||
-Why are we fighting over who's in charge and who does what?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Questioning leadership roles and power structure ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
3. Norming ||\\//||
-Can we agree on roles and norms?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
-Starting to work as a team ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
4. Performing
||\\//||
-Can we do the task properly?
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
- Solving task problems
||\\//|| ||\\//|| ||\\//||
5. Adjourning (if not permanent work team)
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Conflict Resolution - correct answer✔✔•The conflict ends ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Finish a conversation ||\\//|| ||\\//||
•Decide the correct way to address an issue ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Rebuild team trust and re-create psychological safety ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Conflict Management - correct answer✔✔•Continue the conversation/conflict
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
•Avoid a 'correct' answer ||\\//|| ||\\//|| ||\\//||
•Don't take a side ||\\//|| ||\\//|| ||\\//||
•Push for the best answer in the moment ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What strategies or capacities allow individuals to be culturally intelligent? - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔•Cognitive, •Physical, •Emotional/Motivational, ||\\//|| ||\\//||
