CCA Postal Academy Test Questions with Correct Solutions
What is Job safety Analysis (JSA) - Answers A procedure to analyze a specific task. The goal is
to eliminate accidents by identifying hazards then providing recommended safe work practices.
What is the 1767 report? - Answers If you observe unsafe condition or unsafe act, report to the
supervisor immediately.
PS Form 1767 - Answers Use this form to remain anonymous
Carrier Equipment? - Answers Nutting truck, Hamper, Satchel, carrier case, scanner
What is the EBR? - Answers Called the electronic Badge Reder
what does 722 mean on the EBR? - Answers In Office and used for BT time to case mail
What does 721 mean on the EBR? - Answers Before carriers leave the office MV (Move Ring).
This operation number identifies when the carrier left the office to deliver mail on the street.
What is the input used when arriving back at the office after delivering all of the mail on the
streets? - Answers Supervisor will provide the operation number when the carrier comes into the
office each day. Usually the number is based on the type of route the carrier has.
What is the 1260 form? - Answers Time card.
what does UBBM Stand for and mean? - Answers Undeliverable Bulk Business Mail.
What is Express Mail? - Answers Fastest way to send a piece of mail ( up to 70LB)
Deliver on the next or second day, Delivery available 7 days a week 365 a year, Delivered by
12:00 noon, and is the only class of mail guaranteed delivery and refund if the delivery time is
not met
What is First Class Mail? - Answers Can have the option of insurance and same day mail ( DO
NOT discard this mail)
What does a waiver signature mean? - Answers Customer does not have to sign just scan
package and place in mailbox
What does Express Mail require? - Answers Requires scanning and customer signature on PS
form 3849 ( Pink slip) Unless the mailer indicates waiver of signature on express mail label
What prompts to use with waiver express mail? - Answers Scan mail piece as delivered and
select (yes) to waiver authorization. Select yes again to confirm waiver then place package in
mailbox
What two international services are there? - Answers Global express guaranteed (GXG) and
Express mail internation (EMI)
, GXG provides expedited delivery through what provider? - Answers FedEX Express
First class mail include what? - Answers Letters, postcards, flats, and small packages may be
mailed in (FCM)
Item Containing handwriting or typewriting, personal information, bills, and ststement account
must be mailed in what class of maill? - Answers (FCM) and is protected against postal
inspection.
Postage of single piece of first class mail is determined by what? - Answers weight in ounces
If FCM weighting over 13 ounces is sent in what class? - Answers As priority mail
The maximum weight for any mail piece is how much weight? - Answers 70 LBs
What requirement does first class mail have? - Answers Delivered the same day it arrives at the
delivery office
Undeliverable as addressed FCM must take what action? - Answers Forwarded if a forwarding
address is provided or endorsed with reason for non-delivery before returning the mail piece to
sender
If a postage stamp shows 0.00 what should you do? - Answers cannot deliver because the
sender has not paid the postage
FCM weighing over 13 ounces may be mailed in what class mail? - Answers Priority mail
Although not guaranteed with Priority mail how many days does it take for most domestic
destiniations? - Answers 2-3 day service
Does Priority mail require a signature? - Answers Does not require a signature unless additional
postage for extra service is applied. Does require a scan
Can a mail person discard priority mail? - Answers No!
How many day does it take for priority mail international shipments? - Answers Delivery within
four business days and includes documents, and merchandise feature
What are periodicals? - Answers Primarily include magazines, news letters, and newspapers. All
periodicals must be delivered same day and cannot be discarded.
Will Periodicals have markings on the mail piece? - Answers No, unless enclosed in the envelope
or wrapper
Periodicals are forwarded for how many days if they are undeliverable as addressed? - Answers
60 days if a forwarding address is on file. If no forwarding address is on file are endorsed with
the reason for non-delivery and returned to publisher. Cannot discard.
What is Job safety Analysis (JSA) - Answers A procedure to analyze a specific task. The goal is
to eliminate accidents by identifying hazards then providing recommended safe work practices.
What is the 1767 report? - Answers If you observe unsafe condition or unsafe act, report to the
supervisor immediately.
PS Form 1767 - Answers Use this form to remain anonymous
Carrier Equipment? - Answers Nutting truck, Hamper, Satchel, carrier case, scanner
What is the EBR? - Answers Called the electronic Badge Reder
what does 722 mean on the EBR? - Answers In Office and used for BT time to case mail
What does 721 mean on the EBR? - Answers Before carriers leave the office MV (Move Ring).
This operation number identifies when the carrier left the office to deliver mail on the street.
What is the input used when arriving back at the office after delivering all of the mail on the
streets? - Answers Supervisor will provide the operation number when the carrier comes into the
office each day. Usually the number is based on the type of route the carrier has.
What is the 1260 form? - Answers Time card.
what does UBBM Stand for and mean? - Answers Undeliverable Bulk Business Mail.
What is Express Mail? - Answers Fastest way to send a piece of mail ( up to 70LB)
Deliver on the next or second day, Delivery available 7 days a week 365 a year, Delivered by
12:00 noon, and is the only class of mail guaranteed delivery and refund if the delivery time is
not met
What is First Class Mail? - Answers Can have the option of insurance and same day mail ( DO
NOT discard this mail)
What does a waiver signature mean? - Answers Customer does not have to sign just scan
package and place in mailbox
What does Express Mail require? - Answers Requires scanning and customer signature on PS
form 3849 ( Pink slip) Unless the mailer indicates waiver of signature on express mail label
What prompts to use with waiver express mail? - Answers Scan mail piece as delivered and
select (yes) to waiver authorization. Select yes again to confirm waiver then place package in
mailbox
What two international services are there? - Answers Global express guaranteed (GXG) and
Express mail internation (EMI)
, GXG provides expedited delivery through what provider? - Answers FedEX Express
First class mail include what? - Answers Letters, postcards, flats, and small packages may be
mailed in (FCM)
Item Containing handwriting or typewriting, personal information, bills, and ststement account
must be mailed in what class of maill? - Answers (FCM) and is protected against postal
inspection.
Postage of single piece of first class mail is determined by what? - Answers weight in ounces
If FCM weighting over 13 ounces is sent in what class? - Answers As priority mail
The maximum weight for any mail piece is how much weight? - Answers 70 LBs
What requirement does first class mail have? - Answers Delivered the same day it arrives at the
delivery office
Undeliverable as addressed FCM must take what action? - Answers Forwarded if a forwarding
address is provided or endorsed with reason for non-delivery before returning the mail piece to
sender
If a postage stamp shows 0.00 what should you do? - Answers cannot deliver because the
sender has not paid the postage
FCM weighing over 13 ounces may be mailed in what class mail? - Answers Priority mail
Although not guaranteed with Priority mail how many days does it take for most domestic
destiniations? - Answers 2-3 day service
Does Priority mail require a signature? - Answers Does not require a signature unless additional
postage for extra service is applied. Does require a scan
Can a mail person discard priority mail? - Answers No!
How many day does it take for priority mail international shipments? - Answers Delivery within
four business days and includes documents, and merchandise feature
What are periodicals? - Answers Primarily include magazines, news letters, and newspapers. All
periodicals must be delivered same day and cannot be discarded.
Will Periodicals have markings on the mail piece? - Answers No, unless enclosed in the envelope
or wrapper
Periodicals are forwarded for how many days if they are undeliverable as addressed? - Answers
60 days if a forwarding address is on file. If no forwarding address is on file are endorsed with
the reason for non-delivery and returned to publisher. Cannot discard.
