Samenvatting(Graded A+)(latest version
What do you do in interaction design - ANSWER✔Take into account users needs and the
activities they want to perform to produce a product that alligns users needs with activities.
Optimise interactions between user and product
Uses needs - ANSWER✔What are people good/ bad at and what might make their life easier
user experience - ANSWER✔How a product behaves in real life and how people respond to it.
You can't create a user experience, you can only design for one
Goals for interaction design - ANSWER✔Develop products that are easy to use and learn. It's
important to involve users in the process
Interaction design cycle - ANSWER✔1) establish requirements
2) develop alternatives
3) prototype
4) evaluate
5) iterate
Core characteristics of interaction design - ANSWER✔1) users should be involved in the design
process
External consistency - ANSWER✔Operations between applications etc behave the same for the
similar purposes
What questions should you ask when understanding problem space - ANSWER✔What do you
want to create
What are your assumptions: traits you take for granted but need extra research
Will your product achieve what you want it to
Claim - ANSWER✔state something without providing evidence or proof.
How to analyse problem space - ANSWER✔Identify problem with user experience and product
Propose a better solution
Evaluate new designs effectiveness
conceptual model - ANSWER✔an explanation for how a system works or is organised so
designers can straighten out their thinking before starting the project
, Benefits of conceptualising - ANSWER✔Orientation: let's team question how the conceptual
model will understood by the end user
Open mind: prevents the team from becoming too close minded too early
Common ground: allows team to find terms which they all agree on and can further debate terms
they disagree on
Components of conceptual model - ANSWER✔Metaphors and analogies: under stand how a
product is used and how it's used
Concepts users are exposed to: the product task domain, specifying the specific operations the
user will be able to perform like saving file, loading a file etc
Relationship and mappings between different concepts
Interface metaphors - ANSWER✔Using interface components like send buttons etc to visualise
concepts like sending emails
Makes learning new system easier
Helps user learn underlying model
Makes product more accessible
Forces users to only think in terms of metaphors
Can constrain designers in how they conceptualise a concept space
Interaction types - ANSWER✔Instructing
Conversing
Manipulating
Instructing - ANSWER✔Tell system what to do using commands like command line
Faster and more efficient
Steep learning curve
Conversing - ANSWER✔Interacting with system like you're having a conversation with it
Easy to learn for technophobes because they're using a medium that's comfortable to them
Problem with interpreting speech accurately
Manipulating - ANSWER✔Physical actions like using cursor to click a button to perform action
Users can quickly see the results from their action
Can be useful to learn basic functionality
More complex concepts can't be explained through objects and clicking objects
Takes up lots of space
Slower than using key board short cuts
Direct manipulation - ANSWER✔Continuous display of objects and actions of interest. User
uses the application solely through clicking buttons etc