ASQ CQA Certification Exam
Definitions
ASQ - answer American Society for Quality
ISO 19011:2011 - answer sets out guidance on internal and external audits of quality
management systems
ISO 9000:2015 - answer Describes the fundamental concepts and principles of quality
management which are universal
Audit – answer Systematic, independent and documented process for obtaining
evidence and evaluating it objectively to determine the extent to which the criteria are
fulfilled
Audit client – answer Organization or person requesting an audit. Determines the
scope of the audit. Jointly determines the purpose and criteria of an internal audit with
the lead auditor.
Audit conclusion - answer Outcome of an audit, provided by the audit team after
consideration of the audit objectives and all audit findings
Audit criteria - answerSet of policies, procedures or requirements
Audit evidence - answerRecords, statements of fact or other info, which are relevant to
the audit criteria and verifiable
Audit findings - answerResults of the evaluation of the collected evidence against
criteria
Audit plan - answerDescription of the activities and arrangements for an audit
Audit Program - answerSet of one or more audits planned for a specific time frame and
directed towards a specific purpose
Audit scope - answerExtent and boundaries of an audit. Normally defines the
organizations and time period for the audit. Can include physical locations,
departments, products, processes, or systems, exclusions, timelines, relevant polices or
procedures, and applicable regulations or contracts.
Audit team - answerOne or more auditors conducting an audit, supported if needed by
technical experts
, Auditee - answerOrganization being audited
Auditor - answerPerson with the competence to conduct an audit
Part I - answerAuditing fundamentals
Part I A - answerTypes of quality audits
Part I B - answerPurpose and scope of audits
Part I C - answerCriteria to audit against
Part I D - answerRoles and responsibilities of audit participants
Part I E - answerProfessional conduct and consequences for auditors
Product or Service Audit - answerExamination of a particular item or service (hardware,
processed material, software) to evaluate whether it conforms to requirements (that is,
specifications, performance standards, and customer requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final inspection.
Process audit - answerVerifies that procedures are working within established limits. It
examines an activity to verify that the inputs, actions, and outputs are in accordance
with defined requirements. It is very focused on a single activity.
General Audit Types - answer3 discrete types are product (which includes services),
process, and system
Process audit technique - answerAudit method of following process steps
System audit - answerExam conducted on a management system. A documented
activity performed to verify, by exam and evaluation of objective evidence, that
applicable elements of the system are appropriate and effective and have been
developed, documented and implemented in accordance and in conjunction with
specified requirements.
It encompasses all the practices of a facility that assist in providing an acceptable
product or service that is safe and conforms to applicable local, regional, national, and
international requirements
A S M E - answerAmerican Society of mechanical engineers
Desk Audit or Document Review - answerAn audit of an organization's documents. It
can be done prior to or in conjunction with other audit methods but must be performed
Definitions
ASQ - answer American Society for Quality
ISO 19011:2011 - answer sets out guidance on internal and external audits of quality
management systems
ISO 9000:2015 - answer Describes the fundamental concepts and principles of quality
management which are universal
Audit – answer Systematic, independent and documented process for obtaining
evidence and evaluating it objectively to determine the extent to which the criteria are
fulfilled
Audit client – answer Organization or person requesting an audit. Determines the
scope of the audit. Jointly determines the purpose and criteria of an internal audit with
the lead auditor.
Audit conclusion - answer Outcome of an audit, provided by the audit team after
consideration of the audit objectives and all audit findings
Audit criteria - answerSet of policies, procedures or requirements
Audit evidence - answerRecords, statements of fact or other info, which are relevant to
the audit criteria and verifiable
Audit findings - answerResults of the evaluation of the collected evidence against
criteria
Audit plan - answerDescription of the activities and arrangements for an audit
Audit Program - answerSet of one or more audits planned for a specific time frame and
directed towards a specific purpose
Audit scope - answerExtent and boundaries of an audit. Normally defines the
organizations and time period for the audit. Can include physical locations,
departments, products, processes, or systems, exclusions, timelines, relevant polices or
procedures, and applicable regulations or contracts.
Audit team - answerOne or more auditors conducting an audit, supported if needed by
technical experts
, Auditee - answerOrganization being audited
Auditor - answerPerson with the competence to conduct an audit
Part I - answerAuditing fundamentals
Part I A - answerTypes of quality audits
Part I B - answerPurpose and scope of audits
Part I C - answerCriteria to audit against
Part I D - answerRoles and responsibilities of audit participants
Part I E - answerProfessional conduct and consequences for auditors
Product or Service Audit - answerExamination of a particular item or service (hardware,
processed material, software) to evaluate whether it conforms to requirements (that is,
specifications, performance standards, and customer requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final inspection.
Process audit - answerVerifies that procedures are working within established limits. It
examines an activity to verify that the inputs, actions, and outputs are in accordance
with defined requirements. It is very focused on a single activity.
General Audit Types - answer3 discrete types are product (which includes services),
process, and system
Process audit technique - answerAudit method of following process steps
System audit - answerExam conducted on a management system. A documented
activity performed to verify, by exam and evaluation of objective evidence, that
applicable elements of the system are appropriate and effective and have been
developed, documented and implemented in accordance and in conjunction with
specified requirements.
It encompasses all the practices of a facility that assist in providing an acceptable
product or service that is safe and conforms to applicable local, regional, national, and
international requirements
A S M E - answerAmerican Society of mechanical engineers
Desk Audit or Document Review - answerAn audit of an organization's documents. It
can be done prior to or in conjunction with other audit methods but must be performed
