MGT 3620 Midterm Exam
✓ 100% Accurate & Verified Questions and Answers
Question 1
Which of the following best defines task performance?
A) Voluntary activities that improve the work environment
B) Behaviors that directly transform resources into products or services
C) Actions that intentionally hinder organizational goals
D) Behaviors that are not part of the formal job description
✓ Correct Answer: Behaviors that directly transform resources into products or services
RATIONALE
Task performance refers to core job duties that convert inputs into outputs.
Question 2
An employee who stays late to help a coworker meet a deadline is exhibiting:
A) Counterproductive behavior
B) Task performance
C) Organizational citizenship behavior
D) Political deviance
✓ Correct Answer: Organizational citizenship behavior
RATIONALE
Helping coworkers voluntarily reflects citizenship behavior.
,Question 3
Which behavior is an example of production deviance?
A) Spreading rumors about management
B) Using company printer for personal documents
C) Sabotaging a machine to cause downtime
D) Harassing a colleague
✓ Correct Answer: Using company printer for personal documents
RATIONALE
Wasting resources like personal use of equipment is production deviance.
Question 4
A manager uses a forced ranking system and places an employee in the bottom 10% category. This
employee is most likely to experience:
A) Increased training opportunities
B) Potential termination
C) Promotion to a higher role
D) Transfer to a new department
✓ Correct Answer: Potential termination
RATIONALE
Forced ranking often leads to removal of low‑performing employees.
, Question 5
Which of the following is NOT a characteristic of behaviorally anchored rating scales (BARS)?
A) Uses critical incidents to define performance levels
B) Provides narrative descriptions for each rating point
C) Ranks employees relative to each other
D) Anchors ratings in observable behaviors
✓ Correct Answer: Ranks employees relative to each other
RATIONALE
BARS focus on behavior descriptions, not comparative ranking.
Question 6
In a 360-degree feedback process, which source is typically excluded from anonymity guarantees?
A) Subordinates
B) Peers
C) Customers
D) Supervisor
✓ Correct Answer: Supervisor
RATIONALE
Supervisors' ratings are not kept anonymous to the employee.
✓ 100% Accurate & Verified Questions and Answers
Question 1
Which of the following best defines task performance?
A) Voluntary activities that improve the work environment
B) Behaviors that directly transform resources into products or services
C) Actions that intentionally hinder organizational goals
D) Behaviors that are not part of the formal job description
✓ Correct Answer: Behaviors that directly transform resources into products or services
RATIONALE
Task performance refers to core job duties that convert inputs into outputs.
Question 2
An employee who stays late to help a coworker meet a deadline is exhibiting:
A) Counterproductive behavior
B) Task performance
C) Organizational citizenship behavior
D) Political deviance
✓ Correct Answer: Organizational citizenship behavior
RATIONALE
Helping coworkers voluntarily reflects citizenship behavior.
,Question 3
Which behavior is an example of production deviance?
A) Spreading rumors about management
B) Using company printer for personal documents
C) Sabotaging a machine to cause downtime
D) Harassing a colleague
✓ Correct Answer: Using company printer for personal documents
RATIONALE
Wasting resources like personal use of equipment is production deviance.
Question 4
A manager uses a forced ranking system and places an employee in the bottom 10% category. This
employee is most likely to experience:
A) Increased training opportunities
B) Potential termination
C) Promotion to a higher role
D) Transfer to a new department
✓ Correct Answer: Potential termination
RATIONALE
Forced ranking often leads to removal of low‑performing employees.
, Question 5
Which of the following is NOT a characteristic of behaviorally anchored rating scales (BARS)?
A) Uses critical incidents to define performance levels
B) Provides narrative descriptions for each rating point
C) Ranks employees relative to each other
D) Anchors ratings in observable behaviors
✓ Correct Answer: Ranks employees relative to each other
RATIONALE
BARS focus on behavior descriptions, not comparative ranking.
Question 6
In a 360-degree feedback process, which source is typically excluded from anonymity guarantees?
A) Subordinates
B) Peers
C) Customers
D) Supervisor
✓ Correct Answer: Supervisor
RATIONALE
Supervisors' ratings are not kept anonymous to the employee.
