Cosmetology Theory Exam Practice
Questions and Answers
Short term goals are those goals that can generally be completed within one ______ or
less. - ANS-Year
Which of these terms refers to the moral principles by which we live and work? - ANS-
Ethics
All of the following are reasons why cosmetologists should study and have a thorough
understanding of life except? - ANS-Having good life skills eliminates the need for self
esteem
Which of the following is one of the guidelines for success? - ANS-Keep your personal
life separate from your work
Which of the following is one of the recommended strategies for effectively managing
your time? - ANS-Make time management a habit
Effective communicators usually have ______ caring personalities. - ANS-Warm
In order to be diplomatic, you should be assertive rather than: - ANS-Aggressive
It is recommended that you study during blocks of time that would otherwise be wasted,
such as while: - ANS-Waiting in a doctors office
When we pay attention to our natural ______ we can learn how to manage our time
efficiently. - ANS-Rhythms
Unfortunately, even if you are creative enough, talented enough, and motivated enough,
you will still run into ______ as a cosmetologist. - ANS-Difficulties
An unhealthy compulsion to do things perfectly is called: - ANS-Perfectionism
The conscious act of planning your life instead of just letting things happen is described
as having: - ANS-A game plan
The thing that propels you to do something is: - ANS-Motivation
Putting off until tomorrow what you can do today is called: - ANS-Procrastination
,Self-_________ involves knowing what you want to achieve and keeping yourself on
track so that you do eventually achieve your goal. - ANS-Management
Your clothing should always be stylish and: - ANS-Functional
An important aspect of professional image is: - ANS-Physical presentation
The key to prevent repetitive motion injury is to be aware of: - ANS-Body posture and
movements
Behaving _________ includes having a genuine interest in your own day to day
activities as well as being concerned about and for others. - ANS-Professionally
Your back and shoulders should be relaxed and ________ when you are providing
client services. - ANS-Level
Open toed sandals are _______ footwear when working in a salon. - ANS-Inappropriate
The science of how a workplace can best be designed for comfort, safety, efficiency,
and productivity is: - ANS-Ergonomics
The daily maintenance of cleanliness is: - ANS-personal hygiene
The impression you project through your outward appearance and conduct in the
workplace is your: - ANS-Professional presentation
Your posture and the way you walk and move are part of your: - ANS-physical
presentation
People who create conflict wherever they go typically do so because they are feeling: -
ANS-Insecure
In handling a client who is dissatisfied with a service, the ultimate goal is to: - ANS-
Make the client happy to pay and return
All of the following are golden rules of human relations except: - ANS-Being right is the
same as acting righteous
Step 6 of the 10 step consultation method is: - ANS-Show and tell
All of the following are primary criteria to consider when suggesting hairstyle options to
a client except: - ANS-Hair color
The ability to understand people is _______ to the success of a cosmetologist. - ANS-
Key
,To earn client's ______ and loyalty, you should set aside a few minutes to take new
clients on a quick tour of the salon, smile, and be yourself. - ANS-Trust
If a client requests a specific cut or color that she has seen on a celebrity, you should
________ explain whether the look is right for the client. - ANS-Diplomatically
If you have clients who are habitually ______, it us recommended that you ask them to
arrive earlier than their actual appointment time. - ANS-Late
When you meet an older client for the first time, it is recommended that you address her
with a(n) _______, such as "Mrs. Smith". - ANS-Honorific
It is best to avoid using ______ terms when conversing with clients. - ANS-Slang
As a cosmetologist, do not attempt to fulfill the role of ______ career guide, parental
sounding board, and motivational coach for your clients. - ANS-Councilor
If during a discussion, a client is revealing increasingly personal details, it is
recommended that you change the subject or _______ to help take her mind off of her
troubles. - ANS-Suggest a mini relaxation service
You should be open and honest in all of your communications with coworkers, but you
must also be _______ to circumstances in which being direct would be hurtful. - ANS-
Sensitive
When you need to speak with your manager about an issue or problem, it is
recommended that you _______ beforehand. - ANS-Find a possible solution
The act of successfully sharing information between two people so that the information
is understood is called: - ANS-Effective communication
The document also known as a client questionnaire or consultation card is the: - ANS-
Intake form
The verbal communication also known as the needs assessment is the: - ANS-Client
consultation
Instead of the term client, patrons of the day spas are commonly called: - ANS-Guests
The term commonly used for patrons of medical spas is: - ANS-Clients
Cocci bacteria are: - ANS-Round shaped
Which type of bacteria can cause strep throat or blood poisoning? - ANS-streptococci
Bacteria that grow in pairs and can cause pneumonia are: - ANS-diplococci
, Lyme disease and syphilis are caused by spiral or corkscrew shaped bacteria called: -
ANS-Spirilla
In 2000, a bacteria called mycobacterium fortuitum caused a client outbreak due to
failure of the practitioner to follow proper disinfection guidelines in: - ANS-Whirlpool foot
spas
Bacteria generally consists of an outer cell wall containing a liquid called: - ANS-
Protoplasm
The process whereby bacteria grow, reproduce, and divide into two cells is: - ANS-
Binary fission
The presence of pus is a sign of: - ANS-bacterial infection
A ______ infection appears as a lesion containing pus and is confined to a particular
part of the body. - ANS-Local
Which of the following is a condition caused by an infestation of head lice? - ANS-
Pediculosis capitis
The ability of the body to destroy and resist infection is called: - ANS-Immunity
Disinfectants used in salons must carry a(n) _____ registration number. - ANS-EPA
Which agency publishes the guidelines known as universal precautions? - ANS-OSHA
A salon implement that accidentally comes in contact with blood or body fluids must be
thoroughly cleaned with: - ANS-An EPA registered disinfectant
Disinfectants with a high PH that can cause skin irritation or burn the skin or eyes are: -
ANS-Phenolic disinfectants
When washing your hands, you apply soap, lather and scrub your hands and under free
edges of nails with a nail brush for at least: - ANS-1 minute
Antiseptics are effective for: - ANS-killing germs on the hands
Universal precautions require employees to assume that human blood and body fluids
are infectious for: - ANS-Blood borne pathogens
Which of the following is not part of your professional responsibilities? - ANS-Taking
shortcuts for cleaning
Questions and Answers
Short term goals are those goals that can generally be completed within one ______ or
less. - ANS-Year
Which of these terms refers to the moral principles by which we live and work? - ANS-
Ethics
All of the following are reasons why cosmetologists should study and have a thorough
understanding of life except? - ANS-Having good life skills eliminates the need for self
esteem
Which of the following is one of the guidelines for success? - ANS-Keep your personal
life separate from your work
Which of the following is one of the recommended strategies for effectively managing
your time? - ANS-Make time management a habit
Effective communicators usually have ______ caring personalities. - ANS-Warm
In order to be diplomatic, you should be assertive rather than: - ANS-Aggressive
It is recommended that you study during blocks of time that would otherwise be wasted,
such as while: - ANS-Waiting in a doctors office
When we pay attention to our natural ______ we can learn how to manage our time
efficiently. - ANS-Rhythms
Unfortunately, even if you are creative enough, talented enough, and motivated enough,
you will still run into ______ as a cosmetologist. - ANS-Difficulties
An unhealthy compulsion to do things perfectly is called: - ANS-Perfectionism
The conscious act of planning your life instead of just letting things happen is described
as having: - ANS-A game plan
The thing that propels you to do something is: - ANS-Motivation
Putting off until tomorrow what you can do today is called: - ANS-Procrastination
,Self-_________ involves knowing what you want to achieve and keeping yourself on
track so that you do eventually achieve your goal. - ANS-Management
Your clothing should always be stylish and: - ANS-Functional
An important aspect of professional image is: - ANS-Physical presentation
The key to prevent repetitive motion injury is to be aware of: - ANS-Body posture and
movements
Behaving _________ includes having a genuine interest in your own day to day
activities as well as being concerned about and for others. - ANS-Professionally
Your back and shoulders should be relaxed and ________ when you are providing
client services. - ANS-Level
Open toed sandals are _______ footwear when working in a salon. - ANS-Inappropriate
The science of how a workplace can best be designed for comfort, safety, efficiency,
and productivity is: - ANS-Ergonomics
The daily maintenance of cleanliness is: - ANS-personal hygiene
The impression you project through your outward appearance and conduct in the
workplace is your: - ANS-Professional presentation
Your posture and the way you walk and move are part of your: - ANS-physical
presentation
People who create conflict wherever they go typically do so because they are feeling: -
ANS-Insecure
In handling a client who is dissatisfied with a service, the ultimate goal is to: - ANS-
Make the client happy to pay and return
All of the following are golden rules of human relations except: - ANS-Being right is the
same as acting righteous
Step 6 of the 10 step consultation method is: - ANS-Show and tell
All of the following are primary criteria to consider when suggesting hairstyle options to
a client except: - ANS-Hair color
The ability to understand people is _______ to the success of a cosmetologist. - ANS-
Key
,To earn client's ______ and loyalty, you should set aside a few minutes to take new
clients on a quick tour of the salon, smile, and be yourself. - ANS-Trust
If a client requests a specific cut or color that she has seen on a celebrity, you should
________ explain whether the look is right for the client. - ANS-Diplomatically
If you have clients who are habitually ______, it us recommended that you ask them to
arrive earlier than their actual appointment time. - ANS-Late
When you meet an older client for the first time, it is recommended that you address her
with a(n) _______, such as "Mrs. Smith". - ANS-Honorific
It is best to avoid using ______ terms when conversing with clients. - ANS-Slang
As a cosmetologist, do not attempt to fulfill the role of ______ career guide, parental
sounding board, and motivational coach for your clients. - ANS-Councilor
If during a discussion, a client is revealing increasingly personal details, it is
recommended that you change the subject or _______ to help take her mind off of her
troubles. - ANS-Suggest a mini relaxation service
You should be open and honest in all of your communications with coworkers, but you
must also be _______ to circumstances in which being direct would be hurtful. - ANS-
Sensitive
When you need to speak with your manager about an issue or problem, it is
recommended that you _______ beforehand. - ANS-Find a possible solution
The act of successfully sharing information between two people so that the information
is understood is called: - ANS-Effective communication
The document also known as a client questionnaire or consultation card is the: - ANS-
Intake form
The verbal communication also known as the needs assessment is the: - ANS-Client
consultation
Instead of the term client, patrons of the day spas are commonly called: - ANS-Guests
The term commonly used for patrons of medical spas is: - ANS-Clients
Cocci bacteria are: - ANS-Round shaped
Which type of bacteria can cause strep throat or blood poisoning? - ANS-streptococci
Bacteria that grow in pairs and can cause pneumonia are: - ANS-diplococci
, Lyme disease and syphilis are caused by spiral or corkscrew shaped bacteria called: -
ANS-Spirilla
In 2000, a bacteria called mycobacterium fortuitum caused a client outbreak due to
failure of the practitioner to follow proper disinfection guidelines in: - ANS-Whirlpool foot
spas
Bacteria generally consists of an outer cell wall containing a liquid called: - ANS-
Protoplasm
The process whereby bacteria grow, reproduce, and divide into two cells is: - ANS-
Binary fission
The presence of pus is a sign of: - ANS-bacterial infection
A ______ infection appears as a lesion containing pus and is confined to a particular
part of the body. - ANS-Local
Which of the following is a condition caused by an infestation of head lice? - ANS-
Pediculosis capitis
The ability of the body to destroy and resist infection is called: - ANS-Immunity
Disinfectants used in salons must carry a(n) _____ registration number. - ANS-EPA
Which agency publishes the guidelines known as universal precautions? - ANS-OSHA
A salon implement that accidentally comes in contact with blood or body fluids must be
thoroughly cleaned with: - ANS-An EPA registered disinfectant
Disinfectants with a high PH that can cause skin irritation or burn the skin or eyes are: -
ANS-Phenolic disinfectants
When washing your hands, you apply soap, lather and scrub your hands and under free
edges of nails with a nail brush for at least: - ANS-1 minute
Antiseptics are effective for: - ANS-killing germs on the hands
Universal precautions require employees to assume that human blood and body fluids
are infectious for: - ANS-Blood borne pathogens
Which of the following is not part of your professional responsibilities? - ANS-Taking
shortcuts for cleaning
