1
Smart Serve / Smart-serve Certification
Smart Serve / Smart serve Certification
Fall 2024 Exam Questions with Correct
Verified Solutions 100% Guaranteed
Pass
Maria is slurring her speech, and having difficulty with
coordination and balance. Is she intoxicated? - ANS Maybe,
but Maria may have a medical condition that mimics these signs.
If a customer is served to the point of intoxication, when does the
server's responsibility end? - ANS When the customer sobers up.
Select all that apply.
What are effective ways to monitor a customer's alcohol
consumption? - ANS ►Use different glasses for alcoholic and
non-alcoholic drinks.
►Check the customer's bill, if they're running a tab.
►Keep track of the number of drinks that your customer
consumes.
Select all that apply.
Which of the following indicates that an I.D. may have been
tampered with? - ANS ►The I.D. has folds or bends.
Smart Serve / Smart serve Certification Fall
, 2
Smart Serve / Smart-serve Certification
►Changed numbers on date of birth.
►Air bubbles in the lamination.
►Thicker lamination on the photo area.
It is important to let your co-workers and manager know if you
have given a customer which rating? - ANS Yellow or Red
If the same number of standard drinks is consumed, which guest
will most likely have the lowest BAC? - ANS A young,
physically fit male.
Which of the following customers will likely have the lowest BAC
after consuming the same number of Standard Drinks in the same
amount of time? - ANS A young, lean man.
The Traffic Light System is a helpful way to: - ANS Decide
whether to serve, slow down, or stop service to a customer.
Why is it important for you to know the features of all accepted
forms of I.D.? - ANS It's everyone's job in a licensed
establishment to ensure that underage customers are not served
alcohol.
It's hard to identify a fake I.D. if you don't know the
distinguishing features.
Serving an underage customer can lead to criminal charges for
you and your employer.
Smart Serve / Smart serve Certification Fall
Smart Serve / Smart-serve Certification
Smart Serve / Smart serve Certification
Fall 2024 Exam Questions with Correct
Verified Solutions 100% Guaranteed
Pass
Maria is slurring her speech, and having difficulty with
coordination and balance. Is she intoxicated? - ANS Maybe,
but Maria may have a medical condition that mimics these signs.
If a customer is served to the point of intoxication, when does the
server's responsibility end? - ANS When the customer sobers up.
Select all that apply.
What are effective ways to monitor a customer's alcohol
consumption? - ANS ►Use different glasses for alcoholic and
non-alcoholic drinks.
►Check the customer's bill, if they're running a tab.
►Keep track of the number of drinks that your customer
consumes.
Select all that apply.
Which of the following indicates that an I.D. may have been
tampered with? - ANS ►The I.D. has folds or bends.
Smart Serve / Smart serve Certification Fall
, 2
Smart Serve / Smart-serve Certification
►Changed numbers on date of birth.
►Air bubbles in the lamination.
►Thicker lamination on the photo area.
It is important to let your co-workers and manager know if you
have given a customer which rating? - ANS Yellow or Red
If the same number of standard drinks is consumed, which guest
will most likely have the lowest BAC? - ANS A young,
physically fit male.
Which of the following customers will likely have the lowest BAC
after consuming the same number of Standard Drinks in the same
amount of time? - ANS A young, lean man.
The Traffic Light System is a helpful way to: - ANS Decide
whether to serve, slow down, or stop service to a customer.
Why is it important for you to know the features of all accepted
forms of I.D.? - ANS It's everyone's job in a licensed
establishment to ensure that underage customers are not served
alcohol.
It's hard to identify a fake I.D. if you don't know the
distinguishing features.
Serving an underage customer can lead to criminal charges for
you and your employer.
Smart Serve / Smart serve Certification Fall