MGT 3620 Midterm Exam Questions And Answers Verified 100% Correct

MGT 3620 Midterm Exam Questions And Answers Verified 100% Correct Organizational Commitment - ANSWER -an employee's desire to remain a member of an organization 1. Affective Commitment 2. Continuance Commitment 3. Normative Commitment - ANSWER -3 Types of Organizational Commitment Affective Commitment - ANSWER -an employee's desire to remain a member of an organization due to a feeling of emotional attachment (you stay because you *want* to) (ex. "Some of my best friends work in my office... I'd miss them if I left") Continuance Commitment - ANSWER -an employee's desire to remain a member of an organization due to an awareness of the costs of leaving (you stay because you *need* to) (ex. "I'm due for a promotion soon... Will I advance as quickly in a new company?") Normative Commitment - ANSWER -an employee's desire to remain a member of an organization due to a feeling of obligation (you stay because you *ought* to) (ex. "My organization gave me my start... they hired me when others thought I wasn't qualified") Erosion Model - ANSWER -a model that suggests that employees with fewer bonds with coworkers are most likely to quit the organization. Withdrawal Behavior - ANSWER -employee actions that are intended to avoid work situations Psychological Withdrawal - ANSWER -mentally escaping the work environment (neglect) Physical Withdrawal - ANSWER -a physical escape from the work environment (exit); involves tardiness, long breaks, missing meetings, quitting, absenteeism 51% - ANSWER -According to studies, what percentage of employees time was spent actually working? daydreaming, looking busy, socializing, moonlighting, cyberloafing - ANSWER Examples of Psychological Withdrawal tardiness, long breaks, missing meetings, quitting, absenteeism - ANSWER Examples of Physical Withdrawal Personality - ANSWER -the structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior. Reflects what people are *like* and creates their social reputation. 1. Type Theories (A/B) 2. Psychodynamic Theories 3. Behavioral Theories 4. Humanist Theories 5. Trait Theories (CANOE) - ANSWER -What are the 5 Personality Development Theories? Psychodynamic Theories - ANSWER -personality changes over time based on different stages of life and social environment development Behavioral Theories - ANSWER -trained from situations or parents Humanist Theories - ANSWER -we have a choice on how we want to develop our personality Conscientiousness Agreeableness Neuroticism Openness to Experience Extraversion - ANSWER -Trait Theories (CANOE) Conscientiousness - ANSWER -dependable, organized, reliable, ambitious; has the biggest influence on job performance and organizational commitment Accomplishment Striving - ANSWER -a strong desire to accomplish task-related goals as a means of expressing personality; prioritized by *conscientious* individuals Agreeableness - ANSWER -kind, cooperative, sympathetic, helpful; prioritizes communion striving and *not* a consistent predictor of job performance Neuroticism - ANSWER -nervous, moody, emotional, insecure; *negatively* related to job performance for most jobs External Locus of Control - ANSWER -when people think they have little control over events—occur by luck, chance, etc. (seen in neurotic people) Openness to Experience - ANSWER -curious, imaginative, creative, complex; not significantly related to job performance across jobs, but may be more important in jobs that require high levels of creative performance Extraversion - ANSWER -talkative, sociable, passionate, assertive; prioritizes status striving and *positively* related to job and life satisfaction Status Striving - ANSWER -a strong desire to obtain power and influence within a social structure as a means of expressing personality Communion Striving - ANSWER -a strong desire to obtain acceptance in personal relationships as a means of expressing personality Both, but largely genetic factors; personality can be changed over several years - ANSWER -Does *nature* or *nurture* indicate more about our personality? Type A Taxonomy - ANSWER -competitive, timely, organized, higher stress, goal-oriented, easily irritated, winning is important Type B Taxonomy - ANSWER -relaxed, lower stress, even-tempered, reflective, less organized, work steadily Cultural Values - ANSWER -shared beliefs about desirable end states or modes of conduct in a given culture that influence the expression of traits Explicit Knowledge - ANSWER -knowledge that is easily communicated and available to everyone Tacit Knowledge - ANSWER -knowledge that employees can learn only through experience; accounts for 90% of organizational knowledge