TEST BANK FOR Nursing Leadership &
Management 3rd Edition by Patricia Kelly
VERIFIED QUESTIONS AND ACCURATE
ANSWERS|CHAPTER 1-31
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, Chapter 1: Nursing Leadership and Management MULTIPLE CHOICE
1.According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling are
considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
CORRECT ANSWER: B, The management process includes planning, organizing, coordinating, and
controlling. Management roles include information processing, interpersonal relationships, and decision
making. Management functions include planning, organizing, staffing, directing, coordinating, reporting,
and budgeting. A taxonomy is a system that orders principles into a grouping or classification.
2.Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
CORRECT ANSWER: D, The decisional managerial roles include entrepreneur, disturbance handler,
allocator of resources, and negotiator. The information processing managerial roles include monitor,
disseminator, and spokesperson. The interpersonal managerial roles include figurehead, leader, and
liaison.
3.A nurse manager meets regularly with other nurse managers, participates on the organizations
committees, and attends meetings sponsored by professional organizations in order to manage
relationships. These activities are considered which function of a manager?
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a. Informing
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b. Problem solving
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c. Monitoring
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d. Networking
CORRECT ANSWER: D, The role functions to manage relationships are networking, supporting,
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developing and mentoring, managing conflict and team building, motivating and inspiring, recognizing,
and rewarding. The role functions to manage the work are planning and organizing, problem solving,
clarifying roles and objectives, informing, monitoring, consulting, and delegating
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,4.A nurse was recently promoted to a middle-level manager position. The nurses title would most likely
be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
d. Chief nurse executive
CORRECT ANSWER: B, A middle-level manager is called a director. A low managerial- level job is
called the first-line manager. A nurse in an executive level role is called a chief nurse executive or vice
president of patient care services.
5.A nurse manager who uses Frederick Taylors scientific management approach, would most likely focus
on which of the following?
a. General principles
b. Positional authority
c. Labor productivity
d. Impersonal relations
CORRECT ANSWER: C, The area of focus for scientific management is labor productivity. In
bureaucratic theory, efficiency is achieved through impersonal relations within a formal structure and is
based on positional authority. Administrative principle theory consists of principles of management that
are relevant to any organization.
6According to Vrooms Theory of Motivation, force:
a. is the perceived possibility that the goal will be achieved.
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b. describes the amount of effort one will exert to reach ones goal.
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c. describes people who have free will but choose to comply with orders they are given.
d. is a naturally forming social group that can become a contributor to an organization.
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CORRECT ANSWER: B, According to Vrooms Theory of Motivation, Force describes the amount of
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effort one will exert to reach ones goal. Valence speaks to the level of attractiveness or unattractiveness of
the goal. Expectancy is the perceived possibility that the goal will be achieved. Vrooms Theory of
ite
Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy (Vroom, 1964).
The theory proposes that this equation can help to predict the motivation, or force, of an individual as
described by Vroom
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, 7. According to R. N. Lussier, motivation:
a. is unconsciously demonstrated by people.
b. occurs externally to influence behavior.
c. is determined by others choices.
d. occurs internally to influence behavior.
CORRECT ANSWER: D, Motivation is a process that occurs internally to influence and direct our
behavior in order to satisfy needs. Motivation is not explicitly demonstrated by people, but rather it is
interpreted from their behavior. Motivation is whatever influences our choices and creates direction,
intensity, and persistence in our behavior.
8. According to R. N. Lussier, there are content motivation theories and process motivation theories.
Which of the following is considered a process motivation theory?
a. Equity theory
b. Hierarchy of needs theory
c. Existence-relatedness-growth theory
d. Hygiene maintenance and motivation factors
CORRECT ANSWER: A, The process motivation theories are equity theory and expectancy theory. The
content motivation theories include Maslows hierarchy of needs theory, Aldefers existence- relatedness-
growth (ERG) theory, and Herzbergs hygiene maintenance factors and motivation factors.
9. The theory that includes maintenance and motivation factors is:
a. Maslows hierarchy of needs.
b. Herzbergs two-factor theory.
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c. McGregors theory X and theory Y.
d. Ouchis theory Z.
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CORRECT ANSWER: B, The two-factor theory of motivation includes motivation and maintenance
factors. Maslows hierarchy of needs includes the following needs: physiological, safety, security,
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belonging, and self-actualization. In theory X, employees prefer security, direction, and minimal
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responsibility. In theory Y, employees enjoy their work, show self-control and discipline, are able to
contribute creatively, and are motivated by ties to the group, organization, and the work itself. The focus
ite
of theory Z is collective decision making and long-term employment that involves slower promotions and
less direct supervision.
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ar
Management 3rd Edition by Patricia Kelly
VERIFIED QUESTIONS AND ACCURATE
ANSWERS|CHAPTER 1-31
st
ud
y
el
ite
5
st
1|Page
ar
, Chapter 1: Nursing Leadership and Management MULTIPLE CHOICE
1.According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling are
considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
CORRECT ANSWER: B, The management process includes planning, organizing, coordinating, and
controlling. Management roles include information processing, interpersonal relationships, and decision
making. Management functions include planning, organizing, staffing, directing, coordinating, reporting,
and budgeting. A taxonomy is a system that orders principles into a grouping or classification.
2.Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
CORRECT ANSWER: D, The decisional managerial roles include entrepreneur, disturbance handler,
allocator of resources, and negotiator. The information processing managerial roles include monitor,
disseminator, and spokesperson. The interpersonal managerial roles include figurehead, leader, and
liaison.
3.A nurse manager meets regularly with other nurse managers, participates on the organizations
committees, and attends meetings sponsored by professional organizations in order to manage
relationships. These activities are considered which function of a manager?
st
a. Informing
ud
b. Problem solving
y
c. Monitoring
el
d. Networking
CORRECT ANSWER: D, The role functions to manage relationships are networking, supporting,
ite
developing and mentoring, managing conflict and team building, motivating and inspiring, recognizing,
and rewarding. The role functions to manage the work are planning and organizing, problem solving,
clarifying roles and objectives, informing, monitoring, consulting, and delegating
5
st
2|Page
ar
,4.A nurse was recently promoted to a middle-level manager position. The nurses title would most likely
be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
d. Chief nurse executive
CORRECT ANSWER: B, A middle-level manager is called a director. A low managerial- level job is
called the first-line manager. A nurse in an executive level role is called a chief nurse executive or vice
president of patient care services.
5.A nurse manager who uses Frederick Taylors scientific management approach, would most likely focus
on which of the following?
a. General principles
b. Positional authority
c. Labor productivity
d. Impersonal relations
CORRECT ANSWER: C, The area of focus for scientific management is labor productivity. In
bureaucratic theory, efficiency is achieved through impersonal relations within a formal structure and is
based on positional authority. Administrative principle theory consists of principles of management that
are relevant to any organization.
6According to Vrooms Theory of Motivation, force:
a. is the perceived possibility that the goal will be achieved.
st
b. describes the amount of effort one will exert to reach ones goal.
ud
c. describes people who have free will but choose to comply with orders they are given.
d. is a naturally forming social group that can become a contributor to an organization.
y
CORRECT ANSWER: B, According to Vrooms Theory of Motivation, Force describes the amount of
el
effort one will exert to reach ones goal. Valence speaks to the level of attractiveness or unattractiveness of
the goal. Expectancy is the perceived possibility that the goal will be achieved. Vrooms Theory of
ite
Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy (Vroom, 1964).
The theory proposes that this equation can help to predict the motivation, or force, of an individual as
described by Vroom
5
st
3|Page
ar
, 7. According to R. N. Lussier, motivation:
a. is unconsciously demonstrated by people.
b. occurs externally to influence behavior.
c. is determined by others choices.
d. occurs internally to influence behavior.
CORRECT ANSWER: D, Motivation is a process that occurs internally to influence and direct our
behavior in order to satisfy needs. Motivation is not explicitly demonstrated by people, but rather it is
interpreted from their behavior. Motivation is whatever influences our choices and creates direction,
intensity, and persistence in our behavior.
8. According to R. N. Lussier, there are content motivation theories and process motivation theories.
Which of the following is considered a process motivation theory?
a. Equity theory
b. Hierarchy of needs theory
c. Existence-relatedness-growth theory
d. Hygiene maintenance and motivation factors
CORRECT ANSWER: A, The process motivation theories are equity theory and expectancy theory. The
content motivation theories include Maslows hierarchy of needs theory, Aldefers existence- relatedness-
growth (ERG) theory, and Herzbergs hygiene maintenance factors and motivation factors.
9. The theory that includes maintenance and motivation factors is:
a. Maslows hierarchy of needs.
b. Herzbergs two-factor theory.
st
c. McGregors theory X and theory Y.
d. Ouchis theory Z.
ud
CORRECT ANSWER: B, The two-factor theory of motivation includes motivation and maintenance
factors. Maslows hierarchy of needs includes the following needs: physiological, safety, security,
y
belonging, and self-actualization. In theory X, employees prefer security, direction, and minimal
el
responsibility. In theory Y, employees enjoy their work, show self-control and discipline, are able to
contribute creatively, and are motivated by ties to the group, organization, and the work itself. The focus
ite
of theory Z is collective decision making and long-term employment that involves slower promotions and
less direct supervision.
5
st
4|Page
ar
