CPI Third (3rd) Edition | Certified Exam
Questions With Answers
When a person exhibits behaviors at the defensive level of the CPI Crisis
Development Model, what is the recommended staff approach?-correct-answer-
Be directive and supportive
Rationally detaching in a crisis moment helps us respond in a way that positively
influences the situation. What does Rational Detachment mean?-correct-answer-
Recognizing the need to remain professional by managing our own attitude and
behavior
We need to understand the person's Precipitating Factors to help us respond in a
way that positively influences the situation. What does Precipitating Factors
mean?-correct-answer-Factors the influence behavior
What does Integrated Experience mean?-correct-answer-Behavior includes
behavior