Unit 1-Milestone
1. Which scenario illustrates a project process failure?
• The project loses a key funding source.
• The project sponsor is not affected by the problem that is the focus of
the project.
• A piece of equipment is more expensive than estimated.
• The project manager fails to use an appropriate methodology.
CONCEPT: Project Success & Failure
2. Which of the following is an example of an intangible benefit of a project
to create and install a computer-based customer management system for
a local dry cleaning business?
• Reduced errors in creating customer tickets
• Improved customer satisfaction
• Reduced time spent organizing paper documents
• Increased number of customers served per hour
CONCEPT: Defining Project Rationale
3. Which of the following stakeholders is responsible for defining project
outcomes?
• Project team member
• Project manager
• User
• Key decision maker
CONCEPT: Project Stakeholders
4. Which statement describes a resource estimate?
• Sets periods for each project phase
• Expenses not allocated in the project budget
• Used to determine talent needed for a project
• Used for setting project plan deadlines
CONCEPT: Estimating
5. Which component of SMART goals is missing from the goal "Lisa will
host a two-hour graduation party immediately following the graduation
ceremony?"
• Action-oriented
• Realistic
• Time phased
• Measurable
CONCEPT: Writing SMART Goals
, 6. Which of the following is an expectation that relates to the overall impact
the project deliverables will have once the project is implemented?
• Process expectation
• Project operation expectation
• Project outcome expectation
• Project benefit expectation
CONCEPT: Gathering Stakeholder Expectations: Types of Expectations
7. In Carson's project to create a new line of outdoor seating for a furniture
company, which of the following items is a requirement, as opposed to a
deliverable?
• Develop an advertising strategy
• Offer three types of chair materials
• Create sample fabric swatches
• Create a website for the new line
CONCEPT: Determining Project Outcomes
8. A company wants to add a quality inspection station to its assembly line.
What type of project does this represent?
• Service
• People
• Technology
• Process
CONCEPT: Types of Projects
9. Which of the following steps will a project manager perform last when
gathering and documenting stakeholder expectations?
• Document the results from interviews
• Prepare questions to discuss with stakeholders
• Interview stakeholders to gather expectations
• Resolve any conflicts between stakeholders
CONCEPT: Gathering Stakeholder Expectations: The Process
10. Which of the following correctly describes the impact of a risk?
• Impact is used to determine the methodology for a project.
• Impact is derived from documenting assumptions about the project.
• Impact is the chance a risk will happen during a project.
• Impact is the effect a risk has on progress towards completion.
CONCEPT: Identifying Project Risks
1. Which scenario illustrates a project process failure?
• The project loses a key funding source.
• The project sponsor is not affected by the problem that is the focus of
the project.
• A piece of equipment is more expensive than estimated.
• The project manager fails to use an appropriate methodology.
CONCEPT: Project Success & Failure
2. Which of the following is an example of an intangible benefit of a project
to create and install a computer-based customer management system for
a local dry cleaning business?
• Reduced errors in creating customer tickets
• Improved customer satisfaction
• Reduced time spent organizing paper documents
• Increased number of customers served per hour
CONCEPT: Defining Project Rationale
3. Which of the following stakeholders is responsible for defining project
outcomes?
• Project team member
• Project manager
• User
• Key decision maker
CONCEPT: Project Stakeholders
4. Which statement describes a resource estimate?
• Sets periods for each project phase
• Expenses not allocated in the project budget
• Used to determine talent needed for a project
• Used for setting project plan deadlines
CONCEPT: Estimating
5. Which component of SMART goals is missing from the goal "Lisa will
host a two-hour graduation party immediately following the graduation
ceremony?"
• Action-oriented
• Realistic
• Time phased
• Measurable
CONCEPT: Writing SMART Goals
, 6. Which of the following is an expectation that relates to the overall impact
the project deliverables will have once the project is implemented?
• Process expectation
• Project operation expectation
• Project outcome expectation
• Project benefit expectation
CONCEPT: Gathering Stakeholder Expectations: Types of Expectations
7. In Carson's project to create a new line of outdoor seating for a furniture
company, which of the following items is a requirement, as opposed to a
deliverable?
• Develop an advertising strategy
• Offer three types of chair materials
• Create sample fabric swatches
• Create a website for the new line
CONCEPT: Determining Project Outcomes
8. A company wants to add a quality inspection station to its assembly line.
What type of project does this represent?
• Service
• People
• Technology
• Process
CONCEPT: Types of Projects
9. Which of the following steps will a project manager perform last when
gathering and documenting stakeholder expectations?
• Document the results from interviews
• Prepare questions to discuss with stakeholders
• Interview stakeholders to gather expectations
• Resolve any conflicts between stakeholders
CONCEPT: Gathering Stakeholder Expectations: The Process
10. Which of the following correctly describes the impact of a risk?
• Impact is used to determine the methodology for a project.
• Impact is derived from documenting assumptions about the project.
• Impact is the chance a risk will happen during a project.
• Impact is the effect a risk has on progress towards completion.
CONCEPT: Identifying Project Risks
