MGMT 3000 Exam questions and
answers graded A+
Organization - ANS✅✅A group of people who work together to achieve some specific purpose
Management - ANS✅✅1)the pursuit of organizational goals efficiently and effectively
2)integrating the work of people
3)planning, leading, and controlling the organizations resources
Rewards of Studying Management - ANS✅✅1) You will understand how to deal with organizations
from the outside
2) You will understand how to relate to your supervisors
3) You will understand how to interact with coworkers
4) You will understand how to manage yourself in the workplace
Rewards of Practicing Management - ANS✅✅1. You and your employees can experience a sense
of accomplishment
2. You can stretch your abilities and magnify your range
3. You can build a catalog of successful products or services
4. You can become a mentor and help others
Four Management Functions - ANS✅✅1. Planning
2. Organizing
3. Leading
4. Controlling
Planning - ANS✅✅A management function that includes anticipating trends and determining the
best strategies and tactics to achieve organizational goals and objectives.
Organizing - ANS✅✅arranging tasks, people, and other resources to accomplish the work
Leading - ANS✅✅inspiring and motivating workers to work hard to achieve organizational goals
, Controlling - ANS✅✅monitoring progress toward goal achievement and taking corrective action
when needed
Top Managers: Determining Overall Direction - ANS✅✅make long-term decisions about the
overall direction of the organization and establish the objective, policies, and strategies for it
Middle Managers: Implementing Policies and Plans - ANS✅✅implement the policies and plans of
the top mangers above them and supervise and coordinate the activities of the first-line mangers
below them
First-line managers (supervisors): Directing Daily Tasks - ANS✅✅make short-term operating
decisions, directing the daily tasks of nonmanagerial personnel.
Nonmanagerial Employees - ANS✅✅work directly on a task and do not oversee the work of
others. Examples include a cashier in a department store or someone who processes your course
registration at the registrar's office. They may be called associates, team members, or contributors
Functional Manager - ANS✅✅responsible for just one organizational activity
General Manager - ANS✅✅responsible for several organizational activities
Technical Skills - ANS✅✅the ability to apply specialized knowledge or expertise
Conceptual Skills - ANS✅✅skills that involve the ability to picture the organization as a whole and
the relationship among its various parts
human skills (soft skills) - ANS✅✅The ability to work well in cooperation with other people to get
things done; the ability to motivate, to inspire trust, to communicate with others
Competitive Advantage - ANS✅✅the ability of an organization to produce goods or services more
effectively than competitors do, thereby outperforming them
Competitive Advantage: Focus Areas - ANS✅✅1. Being responsive to customers
answers graded A+
Organization - ANS✅✅A group of people who work together to achieve some specific purpose
Management - ANS✅✅1)the pursuit of organizational goals efficiently and effectively
2)integrating the work of people
3)planning, leading, and controlling the organizations resources
Rewards of Studying Management - ANS✅✅1) You will understand how to deal with organizations
from the outside
2) You will understand how to relate to your supervisors
3) You will understand how to interact with coworkers
4) You will understand how to manage yourself in the workplace
Rewards of Practicing Management - ANS✅✅1. You and your employees can experience a sense
of accomplishment
2. You can stretch your abilities and magnify your range
3. You can build a catalog of successful products or services
4. You can become a mentor and help others
Four Management Functions - ANS✅✅1. Planning
2. Organizing
3. Leading
4. Controlling
Planning - ANS✅✅A management function that includes anticipating trends and determining the
best strategies and tactics to achieve organizational goals and objectives.
Organizing - ANS✅✅arranging tasks, people, and other resources to accomplish the work
Leading - ANS✅✅inspiring and motivating workers to work hard to achieve organizational goals
, Controlling - ANS✅✅monitoring progress toward goal achievement and taking corrective action
when needed
Top Managers: Determining Overall Direction - ANS✅✅make long-term decisions about the
overall direction of the organization and establish the objective, policies, and strategies for it
Middle Managers: Implementing Policies and Plans - ANS✅✅implement the policies and plans of
the top mangers above them and supervise and coordinate the activities of the first-line mangers
below them
First-line managers (supervisors): Directing Daily Tasks - ANS✅✅make short-term operating
decisions, directing the daily tasks of nonmanagerial personnel.
Nonmanagerial Employees - ANS✅✅work directly on a task and do not oversee the work of
others. Examples include a cashier in a department store or someone who processes your course
registration at the registrar's office. They may be called associates, team members, or contributors
Functional Manager - ANS✅✅responsible for just one organizational activity
General Manager - ANS✅✅responsible for several organizational activities
Technical Skills - ANS✅✅the ability to apply specialized knowledge or expertise
Conceptual Skills - ANS✅✅skills that involve the ability to picture the organization as a whole and
the relationship among its various parts
human skills (soft skills) - ANS✅✅The ability to work well in cooperation with other people to get
things done; the ability to motivate, to inspire trust, to communicate with others
Competitive Advantage - ANS✅✅the ability of an organization to produce goods or services more
effectively than competitors do, thereby outperforming them
Competitive Advantage: Focus Areas - ANS✅✅1. Being responsive to customers
