MGMT 3000 Exam queries with
answers graded A+
Organizational Behavior - ANS✅✅A field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
Core topics of organizational behavior - ANS✅✅-motivation
-leader behavior and power
-interpersonal communication
-group structure and processes
-attitude development and perception
-change processes
-conflict and negotiation
-work design
Systematic Study - ANS✅✅looking at relationships, attempting to attribute causes and effects, and
drawing conclusions based on scientific evidence.
1. Scientifically looking at issues
2. look at cause-and-effect relationships
3. Act on better conclusions
Practical Applications for Organizational Behavior - ANS✅✅1. helps with globalization
2. increases workplace productivity through things like innovation and customer service
3. improves employee well-being
4. improves ethics
Contingency Variables - ANS✅✅situational factors or variables that moderate the relationship
between two or more variables that could impact the outcome positively or negatively. Ex: the
leadership of an org. can either make them more productive or more hostile
Attitude - ANS✅✅evaluative statements or judgments concerning objects, people, or events.
, Cognitive Component - ANS✅✅the opinion or belief segment of an attitude
Affective Component - ANS✅✅the emotional or feeling segment of an attitude
Behavioral Component - ANS✅✅an intention to behave in a certain way toward someone or
something
Components of an attitude - ANS✅✅-Cognitive
-Affective
-Behavioral
Cognitive Dissonance - ANS✅✅any incompatibility between two or more attitudes or between
behavior and attitudes. Ex: you want to lose weight, but you don't change your diet or exercise.
Organizational Identification - ANS✅✅the extent to which employees define themselves by the
same characteristics that define one's organization, forming the basis for which attitudes are
engendered
Job Involvement - ANS✅✅the degree to which a person identifies with a job, actively participates
in it, and considers performance important to self-worth
Psychological Empowerment - ANS✅✅employees' belief in the degree to which they affect their
work environment, their competence, the meaningfulness of their job, and their perceived
autonomy in their work
Organizational Commitment - ANS✅✅the degree to which an employee identifies with a particular
organization and its goals and wishes to maintain membership in the organization
Perceived Organizational Support (POS) - ANS✅✅the degree to which employees believe an
organization values their contribution and cares about their well-being
Power Distance - ANS✅✅A national culture attribute that describes the extent to which a society
accepts that power in institutions and organizations is distributed unequally. Ex: comparing income
between higher up and lower employees
answers graded A+
Organizational Behavior - ANS✅✅A field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
Core topics of organizational behavior - ANS✅✅-motivation
-leader behavior and power
-interpersonal communication
-group structure and processes
-attitude development and perception
-change processes
-conflict and negotiation
-work design
Systematic Study - ANS✅✅looking at relationships, attempting to attribute causes and effects, and
drawing conclusions based on scientific evidence.
1. Scientifically looking at issues
2. look at cause-and-effect relationships
3. Act on better conclusions
Practical Applications for Organizational Behavior - ANS✅✅1. helps with globalization
2. increases workplace productivity through things like innovation and customer service
3. improves employee well-being
4. improves ethics
Contingency Variables - ANS✅✅situational factors or variables that moderate the relationship
between two or more variables that could impact the outcome positively or negatively. Ex: the
leadership of an org. can either make them more productive or more hostile
Attitude - ANS✅✅evaluative statements or judgments concerning objects, people, or events.
, Cognitive Component - ANS✅✅the opinion or belief segment of an attitude
Affective Component - ANS✅✅the emotional or feeling segment of an attitude
Behavioral Component - ANS✅✅an intention to behave in a certain way toward someone or
something
Components of an attitude - ANS✅✅-Cognitive
-Affective
-Behavioral
Cognitive Dissonance - ANS✅✅any incompatibility between two or more attitudes or between
behavior and attitudes. Ex: you want to lose weight, but you don't change your diet or exercise.
Organizational Identification - ANS✅✅the extent to which employees define themselves by the
same characteristics that define one's organization, forming the basis for which attitudes are
engendered
Job Involvement - ANS✅✅the degree to which a person identifies with a job, actively participates
in it, and considers performance important to self-worth
Psychological Empowerment - ANS✅✅employees' belief in the degree to which they affect their
work environment, their competence, the meaningfulness of their job, and their perceived
autonomy in their work
Organizational Commitment - ANS✅✅the degree to which an employee identifies with a particular
organization and its goals and wishes to maintain membership in the organization
Perceived Organizational Support (POS) - ANS✅✅the degree to which employees believe an
organization values their contribution and cares about their well-being
Power Distance - ANS✅✅A national culture attribute that describes the extent to which a society
accepts that power in institutions and organizations is distributed unequally. Ex: comparing income
between higher up and lower employees
