TEST BANK FOR
Phlebotomy Essentials Eighth Edition Ruth E. McCall
Chapter 1-14
Chapter 1
Multiple Choice
1. Phlebotomy is defined as:
A. the collection of blood specimens.
B. a technique for performing venipuncture.
C. an incision into a vein.
D. the practice of “bloodletting.”
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.2
2. Duties of a phlebotomist include all of the following except:
A. transporting specimens.
B. interacting with hospital personnel.
C. transporting patients.
D. processing specimens.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.1
3. The specimen collected by a phlebotomist is:
A. amniotic fluid.
B. cerebrospinal fluid.
C. synovial fluid.
D. blood.
ANS: D
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.9
4. A phlebotomist who is teaching members of the nursing service how to correctly perform
phlebotomy is participating in:
A. accreditation.
,B. certification.
C. cross-training.
D. both A and C.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 2
Learning Objective: 1.1
5. The goal of patient-focused care is to:
A. facilitate collection of acceptable blood specimens.
B. increase the efficiency of personnel.
C. provide additional phlebotomy training.
D. increase the number of personnel on the nursing unit.
ANS: B
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.1
6. The health-care setting in which most phlebotomists are employed is:
A. blood donor center.
B. physician office laboratory.
C. reference laboratory.
D. hospital.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.12
7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may
be required to:
A. work primarily on a patient-care unit.
B. transport patients from a hospital unit to the laboratory.
C. perform point-of-care testing.
D. both A and C.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
,8. Additional duties a phlebotomist may perform due to decentralization include all of the
following except:
A. performing an electrocardiogram.
B. measuring a patient’s blood pressure.
C. collecting arterial blood specimens.
D. performing patient coding and billing procedures.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
9. A laboratory that performs highly specialized laboratory testing is a:
A. reference laboratory.
B. physician’s office.
C. wellness clinic.
D. long-term care facility.
ANS: A
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.12
10. All of the following are components of communication except:
A. body language.
B. verbal skills.
C. technical skills.
D. listening skills.
ANS: C
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.4
11. Before placing a call on hold, a phlebotomist should:
A. record the caller’s name.
B. check to see if it is an emergency.
C. transfer the call to the phlebotomy supervisor.
D. tell the caller his or her name.
ANS: B
KEY: Topic: Phlebotomist characteristics
, DIF: Level 1
Learning Objective: 1.7
12. A phlebotomist who takes an examination offered by a professional phlebotomy organization
is seeking:
A. certification.
B. registration.
C. accreditation.
D. licensure.
ANS: A
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
13. A phlebotomist who is authorized to place the initials “PBT(ASCP)” after his or her name
has been:
A. licensed.
B. accredited.
C. registered.
D. certified.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
14. When communicating with a patient who is hearing impaired, it is important to:
A. use medical terminology.
B. look directly at the patient and speak clearly.
C. locate a family member.
D. perform the procedure without talking.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.3
15. The most important characteristic to ensure job security and advancement in phlebotomy is:
A. speaking slowly and clearly.
B. flexibility.
Phlebotomy Essentials Eighth Edition Ruth E. McCall
Chapter 1-14
Chapter 1
Multiple Choice
1. Phlebotomy is defined as:
A. the collection of blood specimens.
B. a technique for performing venipuncture.
C. an incision into a vein.
D. the practice of “bloodletting.”
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.2
2. Duties of a phlebotomist include all of the following except:
A. transporting specimens.
B. interacting with hospital personnel.
C. transporting patients.
D. processing specimens.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.1
3. The specimen collected by a phlebotomist is:
A. amniotic fluid.
B. cerebrospinal fluid.
C. synovial fluid.
D. blood.
ANS: D
KEY: Topic: Phlebotomy general
DIF: Level 1
Learning Objective: 1.9
4. A phlebotomist who is teaching members of the nursing service how to correctly perform
phlebotomy is participating in:
A. accreditation.
,B. certification.
C. cross-training.
D. both A and C.
ANS: C
KEY: Topic: Phlebotomy general
DIF: Level 2
Learning Objective: 1.1
5. The goal of patient-focused care is to:
A. facilitate collection of acceptable blood specimens.
B. increase the efficiency of personnel.
C. provide additional phlebotomy training.
D. increase the number of personnel on the nursing unit.
ANS: B
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.1
6. The health-care setting in which most phlebotomists are employed is:
A. blood donor center.
B. physician office laboratory.
C. reference laboratory.
D. hospital.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 1
Learning Objective: 1.12
7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may
be required to:
A. work primarily on a patient-care unit.
B. transport patients from a hospital unit to the laboratory.
C. perform point-of-care testing.
D. both A and C.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
,8. Additional duties a phlebotomist may perform due to decentralization include all of the
following except:
A. performing an electrocardiogram.
B. measuring a patient’s blood pressure.
C. collecting arterial blood specimens.
D. performing patient coding and billing procedures.
ANS: D
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.1
9. A laboratory that performs highly specialized laboratory testing is a:
A. reference laboratory.
B. physician’s office.
C. wellness clinic.
D. long-term care facility.
ANS: A
KEY: Topic: Phlebotomy work settings
DIF: Level 2
Learning Objective: 1.12
10. All of the following are components of communication except:
A. body language.
B. verbal skills.
C. technical skills.
D. listening skills.
ANS: C
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.4
11. Before placing a call on hold, a phlebotomist should:
A. record the caller’s name.
B. check to see if it is an emergency.
C. transfer the call to the phlebotomy supervisor.
D. tell the caller his or her name.
ANS: B
KEY: Topic: Phlebotomist characteristics
, DIF: Level 1
Learning Objective: 1.7
12. A phlebotomist who takes an examination offered by a professional phlebotomy organization
is seeking:
A. certification.
B. registration.
C. accreditation.
D. licensure.
ANS: A
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
13. A phlebotomist who is authorized to place the initials “PBT(ASCP)” after his or her name
has been:
A. licensed.
B. accredited.
C. registered.
D. certified.
ANS: D
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.2
14. When communicating with a patient who is hearing impaired, it is important to:
A. use medical terminology.
B. look directly at the patient and speak clearly.
C. locate a family member.
D. perform the procedure without talking.
ANS: B
KEY: Topic: Phlebotomist characteristics
DIF: Level 1
Learning Objective: 1.3
15. The most important characteristic to ensure job security and advancement in phlebotomy is:
A. speaking slowly and clearly.
B. flexibility.
