1
TESTBANK UNDERSTANDING BUSINESS
HUMAN RESOURCE MANAGEMENT
TEST PLANNING TABLE FOR CHAPTER 11
LL:1 LL:2 LL:3
Knows Basic Understands Applies Principles
Learning Objective
Terms and Facts Concepts and
Principles
1. Explain the 1,2,3,4,5,6,7,8,9,10,11,12, 15,16,17,18, 19,20, 21,22,23, importance of
human 13,14, 234,235,236,237 238,239, resource management,
227,228,229,230,231,232, 429 and describe current 233 issues in managing human
resources.
2. Illustrate the effects 24,25,26,27,28,29,30,31, 40,41,42,
43,44,45,46,47,48,
of legislation on human 32,33,34,35,36,37,38,39,249,250,251,252,253254,255,256,257,258,
resource management.240,241,242,243,244,245, 259,260,
246,247,248 433
3. Summarize the five 49,50,51,52,53,54,55,56, 60,61,62, 63,64,65,66,67,68,69, steps
in human 56,57,58,59, 270,271,272,273,274, 276,277,278,279,280,
resource planning. 261,262,263,264,265,266, 275, 281,282,283,284,
267,268,269
4. Describe methods 70,71,72,73,74~,75,76,77, 80,81,82,83~, 84,85,86,87~, that
companies use to 78~,79, 290,291,292,293,294, 295,296,297,298,
recruit new employees, 285,286,287,288,289~ 299~ and explain some of
the issues that make recruitment challenging.
pg. 1
,5. Outline the six 88,89,90,91,92,93,94,95, 104,105,106~, 107,108,109,110,111, steps
in selecting 96,97,98,99,100,101,102, 310,311,312,313,314, 317,318,319,320,321,
employees. 103, 315,316 322,
300,301,302,303,304,305, 430
306,307,308,309
6. Illustrate employee 112,113,114,115,116,117, 134,135,136, 137,138,139,140,141,
training and 118,119,120,121,122,123, 339,340,341,342,343, 142,143, development
methods. 124,125,126,127,128,129, 344,345,346,347 348,349,350,351,352,
130,131,132,133, 353,354,355,356,357,
323,324,325,326,327,328, 358,
329,330,331,332,333,334,
335,336,337,338
7. Trace the six steps 144,145,146,147,148,149, 156,157,158,159,
160,161,162,163,164, in appraising employee 150,151,152,153,154,155,
363,364,365,366 367,368,369,370,371,
performance. 359,360,361,362 431,
436*
8. Summarize the 165,166,167,168,169,170, 181~,182,183~,184,
188,189,190,191,192, objectives of employee 171,172,173,174,175,176,
185,186,187, 193, compensation 177,178,179,180,
384,385,386,387,388~ 390,391,392,393, programs, and evaluate
372,373,374,375,376,377, 389 394~,395,396, pay systems and fringe
378,379,380,381,382,383 434*,437* benefits.
9. Demonstrate how 194,195,196,197,198,199, 205, 206,207,208,209,210, managers
use scheduling 200,201,202,203,204, 403,404,405,406 211, plans to adapt to
workers’ 397,398,399,400,401,402 407,408,409,410,411,
needs. 412,413,414,
10. Describe how 212,213,214,215,216,217, 219,220,221,222,
223,224,225,226,
employees can move 218, 420,421,422,423 424,425,426,427,428 through a
company: 415,416,417,418,419
pg. 2
,3
promotion,
reassignment,
termination, and
retirement.
Total number of test items: 437
True/false questions are in plain text.
Multiple choice questions are in bold text.
Questions on boxed material are in bold text with a tilde~.
Essay questions are in bold underlined text.
Minicase questions are in bold with an asterisk*.
pg. 3
, Human Resource Management: Finding and Keeping the Best Employees
Answer Key
True / False Questions
1. Human resource management is the process of deciding the number and types of people
your business needs, and then, recruiting, selecting, developing, motivating, evaluating,
compensating, and scheduling employees to achieve organizational goals.
Correct Answer ✅: True
AACSB: Reflective Thinking
Bloom’s: Remember
Learning Objective: 11-01 Explain the importance of human resource management, and
describe current issues in managing human resources
Level of Difficulty: 1 Easy
Topic: The Importance of Human Resource Management
2. Human resource management is receiving increased attention because the shift from
traditional manufacturing industries to service and high-tech manufacturing industries
requires workers to have more technical job skills.
Correct Answer ✅: True
AACSB: Reflective Thinking
Bloom’s: Remember
Learning Objective: 11-01 Explain the importance of human resource management, and
describe current issues in managing human resources
Level of Difficulty: 1 Easy
Topic: The Importance of Human Resource Management
3. Recruiting is relatively easy today because qualified labor is so plentiful.
Correct Answer ✅: False
pg. 4
TESTBANK UNDERSTANDING BUSINESS
HUMAN RESOURCE MANAGEMENT
TEST PLANNING TABLE FOR CHAPTER 11
LL:1 LL:2 LL:3
Knows Basic Understands Applies Principles
Learning Objective
Terms and Facts Concepts and
Principles
1. Explain the 1,2,3,4,5,6,7,8,9,10,11,12, 15,16,17,18, 19,20, 21,22,23, importance of
human 13,14, 234,235,236,237 238,239, resource management,
227,228,229,230,231,232, 429 and describe current 233 issues in managing human
resources.
2. Illustrate the effects 24,25,26,27,28,29,30,31, 40,41,42,
43,44,45,46,47,48,
of legislation on human 32,33,34,35,36,37,38,39,249,250,251,252,253254,255,256,257,258,
resource management.240,241,242,243,244,245, 259,260,
246,247,248 433
3. Summarize the five 49,50,51,52,53,54,55,56, 60,61,62, 63,64,65,66,67,68,69, steps
in human 56,57,58,59, 270,271,272,273,274, 276,277,278,279,280,
resource planning. 261,262,263,264,265,266, 275, 281,282,283,284,
267,268,269
4. Describe methods 70,71,72,73,74~,75,76,77, 80,81,82,83~, 84,85,86,87~, that
companies use to 78~,79, 290,291,292,293,294, 295,296,297,298,
recruit new employees, 285,286,287,288,289~ 299~ and explain some of
the issues that make recruitment challenging.
pg. 1
,5. Outline the six 88,89,90,91,92,93,94,95, 104,105,106~, 107,108,109,110,111, steps
in selecting 96,97,98,99,100,101,102, 310,311,312,313,314, 317,318,319,320,321,
employees. 103, 315,316 322,
300,301,302,303,304,305, 430
306,307,308,309
6. Illustrate employee 112,113,114,115,116,117, 134,135,136, 137,138,139,140,141,
training and 118,119,120,121,122,123, 339,340,341,342,343, 142,143, development
methods. 124,125,126,127,128,129, 344,345,346,347 348,349,350,351,352,
130,131,132,133, 353,354,355,356,357,
323,324,325,326,327,328, 358,
329,330,331,332,333,334,
335,336,337,338
7. Trace the six steps 144,145,146,147,148,149, 156,157,158,159,
160,161,162,163,164, in appraising employee 150,151,152,153,154,155,
363,364,365,366 367,368,369,370,371,
performance. 359,360,361,362 431,
436*
8. Summarize the 165,166,167,168,169,170, 181~,182,183~,184,
188,189,190,191,192, objectives of employee 171,172,173,174,175,176,
185,186,187, 193, compensation 177,178,179,180,
384,385,386,387,388~ 390,391,392,393, programs, and evaluate
372,373,374,375,376,377, 389 394~,395,396, pay systems and fringe
378,379,380,381,382,383 434*,437* benefits.
9. Demonstrate how 194,195,196,197,198,199, 205, 206,207,208,209,210, managers
use scheduling 200,201,202,203,204, 403,404,405,406 211, plans to adapt to
workers’ 397,398,399,400,401,402 407,408,409,410,411,
needs. 412,413,414,
10. Describe how 212,213,214,215,216,217, 219,220,221,222,
223,224,225,226,
employees can move 218, 420,421,422,423 424,425,426,427,428 through a
company: 415,416,417,418,419
pg. 2
,3
promotion,
reassignment,
termination, and
retirement.
Total number of test items: 437
True/false questions are in plain text.
Multiple choice questions are in bold text.
Questions on boxed material are in bold text with a tilde~.
Essay questions are in bold underlined text.
Minicase questions are in bold with an asterisk*.
pg. 3
, Human Resource Management: Finding and Keeping the Best Employees
Answer Key
True / False Questions
1. Human resource management is the process of deciding the number and types of people
your business needs, and then, recruiting, selecting, developing, motivating, evaluating,
compensating, and scheduling employees to achieve organizational goals.
Correct Answer ✅: True
AACSB: Reflective Thinking
Bloom’s: Remember
Learning Objective: 11-01 Explain the importance of human resource management, and
describe current issues in managing human resources
Level of Difficulty: 1 Easy
Topic: The Importance of Human Resource Management
2. Human resource management is receiving increased attention because the shift from
traditional manufacturing industries to service and high-tech manufacturing industries
requires workers to have more technical job skills.
Correct Answer ✅: True
AACSB: Reflective Thinking
Bloom’s: Remember
Learning Objective: 11-01 Explain the importance of human resource management, and
describe current issues in managing human resources
Level of Difficulty: 1 Easy
Topic: The Importance of Human Resource Management
3. Recruiting is relatively easy today because qualified labor is so plentiful.
Correct Answer ✅: False
pg. 4
