Hospitality test questions with verified
answers rated A+
Who is the best judge of service quality? - ANS ✔D. the person receiving the service.
Which of the following statements about service is true? - ANS ✔B. Price usually plays an
important part in how service is evaluated.
The most common method used to influence demand in the hotel industry is..? - ANS ✔B.
Pricing
Typical hotel or restaurant targets a limited number of market segments because... - ANS ✔C. It
is impossible to appeal to everyone.
Which of the following is a trend that is affecting the travel and tourism industry? - ANS ✔C. The
increase in technological advancements.
People who place a high value on service, look for a first class accommodation, and want to be
pampered and taken care of while on vacation belong to the _____ group of travelers? - ANS
✔D. Quality
In developing Third World countries, tourism can present problems for local residence, such
as...? - ANS ✔All of the above (enormous economic gap, racial tensions, seasonality of tourism
making jobs disappear.)
Responsible travel to natural areas that conserves the environment and improves the well-being
of local people" is called..? - ANS ✔D. Ecotourism
, Which of the following is an ADVANTAGE of working in the hospitality industry? - ANS ✔D. All of
the above (Offers more career options, more opportunities to be creative, and perks of the job.
If you are good at holding or fixing things and like to work with your hands, your skills put you in
the____group. - ANS ✔C. Things
Which of the following is among the responsibilities of a hotel's controller? - ANS ✔D. Managing
the payroll and cashiering activities.
Which of the following is an Advantage of working in a chain affiliated hotel? - ANS ✔B. Better
Training
The Person in charge of maintaining the hotel's computer system is the? - ANS ✔A.
Management Information Systems (MIS) Management.
The Person who directs the production and service of food and beverages at a hotel is the ? -
ANS ✔C. food and beverages manager.
A contract food company is a company that...? - ANS ✔D. is typically hired by a large business to
provide food for the business workers.
Which of the following food service operations would probably require the least startup capital?
- ANS ✔B. Social catering business (Do not choose any restaurant answer)
How should you dress for a job if you are interviewing for a management position with a
company? - ANS ✔B. You should always wear clothes slightly better than the clothes you
normally wear at work.
What should you include on your resume? - ANS ✔Previous education.
answers rated A+
Who is the best judge of service quality? - ANS ✔D. the person receiving the service.
Which of the following statements about service is true? - ANS ✔B. Price usually plays an
important part in how service is evaluated.
The most common method used to influence demand in the hotel industry is..? - ANS ✔B.
Pricing
Typical hotel or restaurant targets a limited number of market segments because... - ANS ✔C. It
is impossible to appeal to everyone.
Which of the following is a trend that is affecting the travel and tourism industry? - ANS ✔C. The
increase in technological advancements.
People who place a high value on service, look for a first class accommodation, and want to be
pampered and taken care of while on vacation belong to the _____ group of travelers? - ANS
✔D. Quality
In developing Third World countries, tourism can present problems for local residence, such
as...? - ANS ✔All of the above (enormous economic gap, racial tensions, seasonality of tourism
making jobs disappear.)
Responsible travel to natural areas that conserves the environment and improves the well-being
of local people" is called..? - ANS ✔D. Ecotourism
, Which of the following is an ADVANTAGE of working in the hospitality industry? - ANS ✔D. All of
the above (Offers more career options, more opportunities to be creative, and perks of the job.
If you are good at holding or fixing things and like to work with your hands, your skills put you in
the____group. - ANS ✔C. Things
Which of the following is among the responsibilities of a hotel's controller? - ANS ✔D. Managing
the payroll and cashiering activities.
Which of the following is an Advantage of working in a chain affiliated hotel? - ANS ✔B. Better
Training
The Person in charge of maintaining the hotel's computer system is the? - ANS ✔A.
Management Information Systems (MIS) Management.
The Person who directs the production and service of food and beverages at a hotel is the ? -
ANS ✔C. food and beverages manager.
A contract food company is a company that...? - ANS ✔D. is typically hired by a large business to
provide food for the business workers.
Which of the following food service operations would probably require the least startup capital?
- ANS ✔B. Social catering business (Do not choose any restaurant answer)
How should you dress for a job if you are interviewing for a management position with a
company? - ANS ✔B. You should always wear clothes slightly better than the clothes you
normally wear at work.
What should you include on your resume? - ANS ✔Previous education.
