Transitions Exam 3 questions with
verified answers graded
What are the elements of effective feedback? - correct answer ✔✔ timely
balanced
specific
How can you give effective coaching? - correct answer ✔✔ be specific
be descriptive
be aware of biases
give direct feedback to behavior that needs to change
be sensitive
ensure the person understood the feedback
What does the STAR approach stand for? - correct answer ✔✔ Situation
Task (what you need to do)
Action (how to correct)
Result (provide feedback)
performance appraisal - correct answer ✔✔ -An evaluation that measures employee
performance against established standards in order to make decisions about promotions,
compensation, training or termination.
-can promote continuous development, support career choices, foster professional success
when done well
, peer reviews - correct answer ✔✔ -peers rather than supervisors carry out monitoring and
assessment of a peer
What aspects that can make an appraisal effective? - correct answer ✔✔ -private
-expectations are clearly communicated
-avoid surprises
-mention employee strengths, improvement areas, encouragement
-obtain signature (material was reviewed, not necessarily an agreement)
recency effect - correct answer ✔✔ recent issues weighed more heavily than past performance
Halo effect - correct answer ✔✔ one or two positive aspects of the assessment or behavior
unduly influence all other aspects of performance
Horns effect - correct answer ✔✔ some negative aspects of the employee's performance to
influence the assessment to such an extent that other levels of job
Matthew effect - correct answer ✔✔ when employees receive the same appraisal results, year
after year
central tendency effect - correct answer ✔✔ most of their employees as "average"
stretching - correct answer ✔✔ stretch assignments are implemented to prepare an employee
for an upcoming promotion
engage a high-performing employee
encourage skill development, or
evaluate an employee's level of interest or aptitude for another role.
verified answers graded
What are the elements of effective feedback? - correct answer ✔✔ timely
balanced
specific
How can you give effective coaching? - correct answer ✔✔ be specific
be descriptive
be aware of biases
give direct feedback to behavior that needs to change
be sensitive
ensure the person understood the feedback
What does the STAR approach stand for? - correct answer ✔✔ Situation
Task (what you need to do)
Action (how to correct)
Result (provide feedback)
performance appraisal - correct answer ✔✔ -An evaluation that measures employee
performance against established standards in order to make decisions about promotions,
compensation, training or termination.
-can promote continuous development, support career choices, foster professional success
when done well
, peer reviews - correct answer ✔✔ -peers rather than supervisors carry out monitoring and
assessment of a peer
What aspects that can make an appraisal effective? - correct answer ✔✔ -private
-expectations are clearly communicated
-avoid surprises
-mention employee strengths, improvement areas, encouragement
-obtain signature (material was reviewed, not necessarily an agreement)
recency effect - correct answer ✔✔ recent issues weighed more heavily than past performance
Halo effect - correct answer ✔✔ one or two positive aspects of the assessment or behavior
unduly influence all other aspects of performance
Horns effect - correct answer ✔✔ some negative aspects of the employee's performance to
influence the assessment to such an extent that other levels of job
Matthew effect - correct answer ✔✔ when employees receive the same appraisal results, year
after year
central tendency effect - correct answer ✔✔ most of their employees as "average"
stretching - correct answer ✔✔ stretch assignments are implemented to prepare an employee
for an upcoming promotion
engage a high-performing employee
encourage skill development, or
evaluate an employee's level of interest or aptitude for another role.
