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Isom 210 Exam 1 - Thomas Harris Correct 100%

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fact - ANSWERthe confirmation or validation of an event or object information age - ANSWERthe present time, during which infinite quantities of facts are widely available to anyone who can use a computer primary focus of amazon netflix zappos - ANSWERamazon - selling books netflix - renting videos zappos - selling shoes

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ISOM 210 EXAM 1 - THOMAS HARRIS
CORRECT 100%
fact - ANSWERthe confirmation or validation of an event or object

information age - ANSWERthe present time, during which infinite quantities of facts are
widely available to anyone who can use a computer

primary focus of

amazon
netflix
zappos - ANSWERamazon - selling books
netflix - renting videos
zappos - selling shoes

core drivers of information age - ANSWERdate
information
business intelligence
knowledge

data - ANSWERraw facts that describe the characteristics of an event or object

information - ANSWERdata converted into a meaningful and useful context

business intelligence - ANSWERinformation collected from multiple sources that
analyzes patterns, trends, and relationships for strategic decision making

knowledge - ANSWERskills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources

knowledge worker - ANSWERindividual valued for their ability to interpret and analyze
information

records, measures, and reports monetary transactions - ANSWERaccounting

tracks stratefic financial issues including money, banking, credit, investments, and
assets - ANSWERfinance

maintains policies, plans, and procedures for the effective management of employees -
ANSWERhuman resources

supports sales by planning, pricing, and promoting goods or services -
ANSWERmarketing

, manages the process of converting or transforming resources into goods or services -
ANSWERoperations management

performs the function of selling goods or services - ANSWERsales

systems thinking - ANSWERa way of monitoring the entire system by viewing multiple
inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part

(input - process - output - feedback)

MIS (management information systems) - ANSWERa business function, like accounting
and human resources, which moves information about people, products, and processes
across the company to facilitate decision-making and problem-solving

departments work interdependently

chief information officer (CIO) - ANSWERoversees all uses of IT and ensures the
strategic alignment of IT with business goals and objectives

Chief Knowledge Officer (CKO) - ANSWERresponsible for collecting, maintaining, and
distributing the organization's knowledge

Chief Privacy Officer (CPO) - ANSWERresponsible for ensuring the ethical and legal
use of information

Cheif Security Officer (CSO) - ANSWERresponsible for ensuring the security of IT
systems

Cheif technology officer (CTO) - ANSWERresponsible for ensuring the throughput,
speed, accuracy, availability, and reliability of IT

business strategy - ANSWERa leadership plan that achieves a specific set of goals or
objectives such as

developing new products or services
entering new markets
increasing customer loyalty
attracting new customers
increasing sales

competitive advantage - ANSWERa product or service that an organization's customers
place a greater value on than similar offerings from a competitor

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