ISOM 210 EXAM 1 BSU QUESTIONS &
ANSWERS(RATED A)
Core drivers - ANSWERData, information, business intelligence, knowledge
Data - ANSWERRaw facts that describe the characteristics of an event or object
Information - ANSWERData converted into a meaningful and useful context
Business Intelligence - ANSWERInformation collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyzes patterns,
trends, and relationships for strategic decision making.
Knowledge - ANSWERSkills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Knowledge worker - ANSWERIndividual valued for their ability to interpret and analyze
information
Departmental Companies - ANSWERSales, Operations managements, accounting,
finance, human resources, marketing
Systems thinking - ANSWERA way of monitoring the entire system by viewing multiple
inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part
CIO - ANSWERChief information officers
CKO - ANSWERChief knowledge officer
CPO - ANSWERchief privacy officer
CSO - ANSWERchief security officer
CTO - ANSWERchief technology officer
Business strategy - ANSWERA leadership plan that achieves a specific set of goals or
objectives such as developing new products or services, entering new markets,
increasing customer loyalty, attracting new costumers, increasing sales
Competitive advantage - ANSWERA product or service that an organization's
costumers place a greater value on than similar offerings from a competitor
ANSWERS(RATED A)
Core drivers - ANSWERData, information, business intelligence, knowledge
Data - ANSWERRaw facts that describe the characteristics of an event or object
Information - ANSWERData converted into a meaningful and useful context
Business Intelligence - ANSWERInformation collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyzes patterns,
trends, and relationships for strategic decision making.
Knowledge - ANSWERSkills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Knowledge worker - ANSWERIndividual valued for their ability to interpret and analyze
information
Departmental Companies - ANSWERSales, Operations managements, accounting,
finance, human resources, marketing
Systems thinking - ANSWERA way of monitoring the entire system by viewing multiple
inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part
CIO - ANSWERChief information officers
CKO - ANSWERChief knowledge officer
CPO - ANSWERchief privacy officer
CSO - ANSWERchief security officer
CTO - ANSWERchief technology officer
Business strategy - ANSWERA leadership plan that achieves a specific set of goals or
objectives such as developing new products or services, entering new markets,
increasing customer loyalty, attracting new costumers, increasing sales
Competitive advantage - ANSWERA product or service that an organization's
costumers place a greater value on than similar offerings from a competitor
