1
BUAD 304
BUAD 304 Final Exam Study Guide| 100%
Verified Questions & Answers | Grade A
(2026/2027 Update)
1.Psychological Safety (What Makes a Google Team Effective?): The extent to
which
people feel free to express their ideas and beliefs without fear of negative
consequences
2.Norming (Tuckman's Five-Stage Model): - A feeling of team spirit is
sometimes experienced during this stage because members believe they
have found their proper roles
- Group cohesiveness, defined as the "we feeling" that binds
members of a group together (Tuckman's Five-Stage Model)
3. Performing (Tuckman's Five-Stage Model): - Activity during this vital stage is
focused on solving task problems, as contributors get their work done without
hampering others
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BUAD 304
- This stage is often characterized by a climate of open communication, strong
cooperation, and lots of helping behavior (Tuckman's Five-Stage Model)
4. Adjourning (Tuckman's Five-Stage Model): - The group's work is done; it is
time to move on to other things
- The return to independence can be eased by rituals such as parties and award
ceremonies celebrating the end and new beginnings
(Tuckman's Five-Stage Model)
5. ***How to Create Psychological Safety***: 1. Get to know each other
2.Establish safety norms
3.Show vulnerability
4.Safety via feedback
6. 5 Dysfunctions of a Team: 1. Absence of trust
2.Fear of conflict
3.Lack of commitment
4.Avoidance of accountability
5.Inattention to results
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7. ***4 Criteria of a Group***: 1. Two or more freely interacting individuals
2.Collective norms
3.Collective goals
4.Common identity
8. 5 Types of Teams: - Work Team
- Problem Solving Team - Cross Functional Team
- Self Managed Team
- Virtual Team
9. Work Team: - Well-defined and common purpose
- Permanent and requires complete commitment
10. Problem Solving Team: - Tackle a particular problem, task, or
project - Typically short term
11. Cross Functional Team: - Representatives from various
departments
- Work in different settings
12. Self Managed Team: - Defined purpose
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- Run themselves: planning, scheduling, monitoring, staffing
- Duration and commitment may vary
13. Punctuated Equilibrium Model (Teams): - A set of phases that temporary
groups go through that involves transitions
- Groups establish periods of stable functioning until an event causes a
dramatic change in norms, roles, and/or objectives
- The group then establishes and maintains new norms of functioning,
returning to equilibrium
14. Virtual Team: - Uses technology to connect
- Combine efforts to achieve common goals
15. Team Roles: 1. Task Roles
2. Maintenance Roles
16. Task Roles (Team Roles): Contribute directly to the team's purpose
- Initiator
- Facilitator
- Challenger
BUAD 304
BUAD 304
BUAD 304 Final Exam Study Guide| 100%
Verified Questions & Answers | Grade A
(2026/2027 Update)
1.Psychological Safety (What Makes a Google Team Effective?): The extent to
which
people feel free to express their ideas and beliefs without fear of negative
consequences
2.Norming (Tuckman's Five-Stage Model): - A feeling of team spirit is
sometimes experienced during this stage because members believe they
have found their proper roles
- Group cohesiveness, defined as the "we feeling" that binds
members of a group together (Tuckman's Five-Stage Model)
3. Performing (Tuckman's Five-Stage Model): - Activity during this vital stage is
focused on solving task problems, as contributors get their work done without
hampering others
BUAD 304
, 2
BUAD 304
- This stage is often characterized by a climate of open communication, strong
cooperation, and lots of helping behavior (Tuckman's Five-Stage Model)
4. Adjourning (Tuckman's Five-Stage Model): - The group's work is done; it is
time to move on to other things
- The return to independence can be eased by rituals such as parties and award
ceremonies celebrating the end and new beginnings
(Tuckman's Five-Stage Model)
5. ***How to Create Psychological Safety***: 1. Get to know each other
2.Establish safety norms
3.Show vulnerability
4.Safety via feedback
6. 5 Dysfunctions of a Team: 1. Absence of trust
2.Fear of conflict
3.Lack of commitment
4.Avoidance of accountability
5.Inattention to results
BUAD 304
, 3
BUAD 304
7. ***4 Criteria of a Group***: 1. Two or more freely interacting individuals
2.Collective norms
3.Collective goals
4.Common identity
8. 5 Types of Teams: - Work Team
- Problem Solving Team - Cross Functional Team
- Self Managed Team
- Virtual Team
9. Work Team: - Well-defined and common purpose
- Permanent and requires complete commitment
10. Problem Solving Team: - Tackle a particular problem, task, or
project - Typically short term
11. Cross Functional Team: - Representatives from various
departments
- Work in different settings
12. Self Managed Team: - Defined purpose
BUAD 304
, 4
BUAD 304
- Run themselves: planning, scheduling, monitoring, staffing
- Duration and commitment may vary
13. Punctuated Equilibrium Model (Teams): - A set of phases that temporary
groups go through that involves transitions
- Groups establish periods of stable functioning until an event causes a
dramatic change in norms, roles, and/or objectives
- The group then establishes and maintains new norms of functioning,
returning to equilibrium
14. Virtual Team: - Uses technology to connect
- Combine efforts to achieve common goals
15. Team Roles: 1. Task Roles
2. Maintenance Roles
16. Task Roles (Team Roles): Contribute directly to the team's purpose
- Initiator
- Facilitator
- Challenger
BUAD 304
