Nursing 212 Final Exam Review Questions With Complete
Solutions
3 Criteria for appropriate humor in healthcare Correct Answer
Timing- Humor may be inappropriate in some settings unless
initiated by patients or family
Receptivity- Some people have been raised to believe that
humor is frivolous; thus a humorous intervention would not be
appreciated
Content- Avoid sexist, racist, or sarcastic humor. Don't make
light of personal issues. Trust judgment
A positive influence on the group Correct Answer Encourager
Advance Directives Correct Answer Living Will
*Durable Power of Attorney for
Health Care (DPOAHC) or Health
Care Proxy (HCP)*
*Medical Orders for Life-Sustaining Treatment (MOLST)*
Guardian; conservator; proxy; health care agent
Advance Health Care Directive
DNR
Five Wishes - A living will written in everyday language
,Ask Me 3 Correct Answer 1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?
Barriers to active listening Correct Answer Distractions
Noise
Interruptions
Predjudice
Lack of interest
Barriers to learning Correct Answer Pain
New diagnosis/difficult diagnosis
Cultural issues
Language issues
Burnout Correct Answer Psychologists Herbert
Freudenberger and Gail North
12 phases (not necessarily sequential)
A compulsion to prove oneself
Working harder
Neglecting one's own needs
Displacement of conflicts
, Revision of values
Denial of emerging problems
Withdrawal
Behavioral changes become
obvious to others
Inner emptiness
Depression
Burnout syndrome
CARE Model of Confrontation Correct Answer *Clarify* the
behavior that is problematic
-Be specific
-Focus on the behavior to be changed
*Articulate* why the behavior is a problem
*Request* a change in behavior
Suggestions should be offered tentatively and respectfully
*Encourage* change by emphasizing the positive consequences
or the negative implications
Clarification Correct Answer Uses simplification and
summarization to make clear and concise statements about the
patient experience.
Solutions
3 Criteria for appropriate humor in healthcare Correct Answer
Timing- Humor may be inappropriate in some settings unless
initiated by patients or family
Receptivity- Some people have been raised to believe that
humor is frivolous; thus a humorous intervention would not be
appreciated
Content- Avoid sexist, racist, or sarcastic humor. Don't make
light of personal issues. Trust judgment
A positive influence on the group Correct Answer Encourager
Advance Directives Correct Answer Living Will
*Durable Power of Attorney for
Health Care (DPOAHC) or Health
Care Proxy (HCP)*
*Medical Orders for Life-Sustaining Treatment (MOLST)*
Guardian; conservator; proxy; health care agent
Advance Health Care Directive
DNR
Five Wishes - A living will written in everyday language
,Ask Me 3 Correct Answer 1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?
Barriers to active listening Correct Answer Distractions
Noise
Interruptions
Predjudice
Lack of interest
Barriers to learning Correct Answer Pain
New diagnosis/difficult diagnosis
Cultural issues
Language issues
Burnout Correct Answer Psychologists Herbert
Freudenberger and Gail North
12 phases (not necessarily sequential)
A compulsion to prove oneself
Working harder
Neglecting one's own needs
Displacement of conflicts
, Revision of values
Denial of emerging problems
Withdrawal
Behavioral changes become
obvious to others
Inner emptiness
Depression
Burnout syndrome
CARE Model of Confrontation Correct Answer *Clarify* the
behavior that is problematic
-Be specific
-Focus on the behavior to be changed
*Articulate* why the behavior is a problem
*Request* a change in behavior
Suggestions should be offered tentatively and respectfully
*Encourage* change by emphasizing the positive consequences
or the negative implications
Clarification Correct Answer Uses simplification and
summarization to make clear and concise statements about the
patient experience.
