ANSWERS LATEST 2025 RATED A+
What is the primary role of a security officer in crime prevention? - correct answer
Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It
also involves what? - correct answer Initiating some action to remove or reduce the
risk
What must be done about life safety deficiencies found in the hazard surveillance
tour? - correct answer Correct them immediately
What is the purpose of crime analysis? - correct answer Identify problems and
develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution? - correct
answer building in security systems during building design
Healthcare facilities that provide _________ customer service motivate customers
to tell others about these organizations - correct answer excellant
Process improvement in customer service can be measured how? - correct answer
Surveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve
performance. - correct answer Feedback
________ is an element in improving customer service - correct answer Identifying
customers-Attitude-Communication-Training
Communication is ___________ - correct answer 93 percent body language, 7
percent words
Which legal test takes into account neighborhood crime rates, industry standards,
and the owner's experience at other locations? - correct answer foreseeability
The major source of premise liability in healthcare is from - correct answer slips and
falls
Property owners have a ______ duty to maintain the property in a _____ condition. -
correct answer legal...reasonably safe
, Which of the following are elements necessary to establish negligence in a premise
liability case? - correct answer 1. duty to the plaintiff 2. Failure to meet the duty. 3.
Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? -
correct answer Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - correct answer an
increase in security spending
K-9 patrol teams can be particularly effective in dealing with which situation? -
correct answer emergency department violence
Bicycle patrol is which of these? - correct answer faster than foot patrol and a
vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive
socialization - correct answer foot
Security officers should have a valid driver's license if they are going to do what? -
correct answer all of the above
A security officer responding to a crime scene should do what? - correct answer
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - correct
answer protect the scene from contamination
Which of these is an example of factual evidence? - correct answer physical
evidence
which of these should an officer follow to be able to testify that the evidence
presented has merit? - correct answer proper chain of custudy
Why are initial information gathering and proper note-taking key to a successful
investigation? - correct answer They memorize information gathered at the scene
from those involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be
subpoenaed
When dealing with a personal-gain informant, what should the officer do? - correct
answer Document the officer's interaction with the informant
Which of the following is not a recommended guideline when an outside agency
conducts an undercover investigation? - correct answer Insist that all security
department staff receive operation information