USPS Window Clerk Test 421 – Practice Questions & Study Guide.
, USPS Window Clerk Test 421 – Practice Questions & Study Guide.
1. 24 hour clock end to end process to ensure mail is
collected, distributed and delivered
2. Domestic Mail Consists of items sent within the USA,
its territories and possessions includ-
ing APO/FPO Oflces
3. Domestic Mail Manual (DMM) Set forth the policies regulations and
procedures governing domestic mail
services
4. Internatonal Mail Manual (IMM) Set forth the policies regulations and
procedures governing International
mail
5. Administrative Support Manual (ASM) Contains policies and procedures for
administrative and support functions
within the postal services
6. Policy NET All Manuals are available online via
7. F101 or F1 Our financial policies and accounting
procedures are found in what manual?
8. Publications Support subjects that cannot be fully
addresses in manuals or handbooks
are?
9. What manual contains information on when Administrative Support Manual
to fly the POW flag (Prisioner of war)
10. Does the Post Office provide a U.S. flag to No, it's free for Burial of Veterans
Veterans for a fee?
, USPS Window Clerk Test 421 – Practice Questions & Study Guide.
11. What is the official Source of update to postal Postal Bulletin, Bi-weekly
policies and procedures? How often is it print-
ed?
12. Where do we find a list of lost or stolen MO's? Postal Bulletin and POS One
13. What is our postal website? WWW.USPS.COM
14. Postal Service are available Directives
online and provide guidance on regula-
tions for Domestic/ International/ Administra-
tive/Personal fields Support.
15. Priority Mail Domestic is delivered in ? 2-3 days
16. Any mailable item that weighs 13 ounces or FIRST CLASS MAIL
less is?
17. What class of mail does the post office have FIRST CLASS LETTER MAIL
monopoly on?
18. Global Express Guarantee (GXG) is shipped in? 1-3 days
19. Needs are the driving force behind a cus- NEED SATISFACTION SELLING
tomers willingness to interact with you, learn
about products and make a purchase commit-
ment
20. No mailpieces can weigh more than Lbs. 70 Lbs, 108 inches, 130 inches.
or measure more than inches except,
Standard Post, can measure up to inches
, USPS Window Clerk Test 421 – Practice Questions & Study Guide.
1. 24 hour clock end to end process to ensure mail is
collected, distributed and delivered
2. Domestic Mail Consists of items sent within the USA,
its territories and possessions includ-
ing APO/FPO Oflces
3. Domestic Mail Manual (DMM) Set forth the policies regulations and
procedures governing domestic mail
services
4. Internatonal Mail Manual (IMM) Set forth the policies regulations and
procedures governing International
5. Administrative Support Manual (ASM) Contains policies and procedures for
administrative and support functions
within the postal services
6. Policy NET All Manuals are available online via
7. F101 or F1 Our financial policies and accounting
procedures are found in what manual?
8. Publications Support subjects that cannot be fully
addresses in manuals or handbooks
are?
9. What manual contains information on when Administrative Support Manual
to fly the POW flag (Prisioner of war)
10. Does the Post Office provide a U.S. flag to No, it's free for Burial of Veterans
Veterans for a fee?
, USPS Window Clerk Test 421 – Practice Questions & Study Guide.
11. What is the official Source of update to postal Postal Bulletin, Bi-weekly
policies and procedures? How often is it print-
ed?
12. Where do we find a list of lost or stolen MO's? Postal Bulletin and POS One
13. What is our postal website? WWW.USPS.COM
14. Postal Service are available Directives
online and provide guidance on regula-
tions for Domestic/ International/ Administra-
tive/Personal fields Support.
15. Priority Mail Domestic is delivered in ? 2-3 days
16. Any mailable item that weighs 13 ounces or FIRST CLASS MAIL
less is?
17. What class of mail does the post office have FIRST CLASS LETTER MAIL
monopoly on?
18. Global Express Guarantee (GXG) is shipped in? 1-3 days
19. Needs are the driving force behind a cus- NEED SATISFACTION SELLING
tomers willingness to interact with you, learn
about products and make a purchase commit-
ment
20. No mailpieces can weigh more than Lbs. 70 Lbs, 108 inches, 130 inches.
or measure more than inches except,
Standard Post, can measure up to inches
