M100 COMMUNITY ASSOCIATION MANAGEMENT EXAM AND
PRACTICE EXAM WITH REVIEW QUESTIONS NEWEST 2025/2026
COMPLETE EXAM 300 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+
Complete the following sentence: For a community association,
_____________ is the process of operating, maintaining, repairing, and
replacing common property.
a. preventative maintenance
b. facilities management
c. maintenance record
d. scheduled replacement - ANSWER-b. facilities management
Facilities management is the process of operating, maintaining,
repairing, and replacing common property, and for a community
association, that includes the common elements or areas.
True or false. One of the goals of maintenance for a community association
is to limit injury to residents, guests, and employees. - ANSWER-True
Maintenance has three major goals in a community association. These
include to meet the needs of the individual residents, to preserve and
enhance the common property, and to limit injury to residents, guests,
and employees.
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Each of the following include steps in establishing a maintenance system for
a community association EXCEPT:
a. assign blame to staff not adequately fulfilling maintenance responsibilities
b. develop maintenance management controls
c. analyze your assets' maintenance needs
d. evaluate your maintenance system and efforts - ANSWER-a. assign
blame to staff not adequately fulfilling maintenance responsibilities
There are five steps in establishing a maintenance system for a
community association. These involve developing maintenance
management controls, identifying the physical assets to maintain,
analyzing your assets' maintenance needs, establishing five basic
maintenance programs, and evaluating your maintenance system and
efforts. Assigning blame to staff not adequately fulfilling maintenance
responsibilities is not included among these steps.
Which of the following is not an example of a maintenance management
control?
a. work orders
b. charts of information
c. response forms
d. public offering statements - ANSWER-d. public offering statements
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A management control is any means used to track, record, remind, or
command attention. Usually these means are forms or documents.
Examples of maintenance management controls include checklists,
charts of information, calendars or schedules, records of actions
taken, inventories, work orders, request forms, and response forms.
Effective maintenance cannot occur without management controls.
The public offering statement is simply a disclosure statement that
provides information on the community association to prospective
buyers. It is also mandated by state statute.
True or false. The declaration or master deed often includes a maintenance
schedule for particular assets. - ANSWER-True
Managers should research legal documents to identify the physical
assets their community association is responsible for maintaining.
State statutes, board resolutions, and governing documents all often
discuss maintenance of physical assets. In particular, the declaration
or master deed will frequently include a maintenance schedule for
particular assets.
Complete the following sentence: The typical management control used to
identify physical assets and their maintenance needs is a(n) ____________.
a. inspection report
b. inspection checklist
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c. maintenance record
d. inventory - ANSWER-d. inventory
The typical management control used to identify physical assets and
their maintenance needs is an inventory. This is a record of all real and
personal physical property owned and maintained by the community
association. Inventories usually record date of purchase, warranty,
quantity, description, original installer/builder or service contractor,
extended warranty and provider, cost, special maintenance needs, and
estimated replacement data.
To identify what maintenance must be done, managers should record the
following information for every physical asset EXCEPT:
a. preventive and emergency plans needed
b. contact information for each board member
c. description of the asset from a maintenance point of view
d. what maintenance needs to be done - ANSWER-b. contact information for
each board member
To identify what maintenance must be done for every physical asset,
managers should record description of the asset from a maintenance
point of view, what maintenance needs to be done, how often, how long
it will take, criteria for satisfactory maintenance, and preventive and