1.
2. Polycythemia overproduction of red
blood cells
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3. capillary puncture Involves collecting
blood after puncturing
the skin with a
lancet.
4. Certification initials for American Society for PBT(ASCP)
Clinical Pathology
5. Patient Confidentiality is seen by many as
the ethical cornerstone
of professional
behavior in the
healthcare field
6. Communication feedback loop Involves a
sender(speak- er), a
receiver(listener),
and when complete,
a process called
feedback, creating
what is referred to as
the...
7. Proxemics The study of an individuals
concepts and use of space
8. Dress of a phlebotomist includes Lab coats completely
cov- ering the clothing
under- neath and
should be clean and
pressed (when worn),
Long hair must be
pulled back and
fingernails must are
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kept short for safety
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9. What dept and tube is used to perform laboratory Hematology -
Lavender
tests that identify diseases associated with blood and tube
the blood forming tissues
10. Coagulation The study of the ability o
blood to form and
dissolve clots
11. What department performs the most lab tests? Chemistry
12. Potassium oxalate is a Anticoagulant
13. Sodium fluoride is a in Antiglycolytic Agent, Grey
colored tubes
14. Serology or Immunology means The study of serum
15. The Joint Commission (TJC) an independent non-
prof- it organization
establish- ing
standards for the op-
eration of hospitals
and other health
related facil- ities and
services
16. The Clinical and Laboratory Standards Institute An organization that
(CLSI) is de- velop clinical and
labo- ratory practices
and pro- mote their
use worldwide (sets
the standard of care)
17. Quality Assurance (QA) Establishes policies
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